New 20gb color w/ only 12.5gb

I recently bought a new 20gb ipod with color. I know that the formatted capacity is only 18.5gb, but right out of the box with no songs on the ipod there is only 12.5gb of available memory. That means I am missing 6gb! I've tried a system reset but this didn't help. Can somebody please help me?

Have you installed itunes, and did you connect your IPOD it when it asked you to in the install routine as it sounds like a formatting issue.
You can reformat the IPOD by downloading the Updater and selecting the Restore option, but it will wipe any song you have already transferred, but should sort you missing 6gb out. If it does not then I suggest you send it back as faulty.

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Already own a 4g 20gb - Purchasing a new 20gb color

I'm going to be purchasing a new 20gb color iPod to replace my current 4gen 20gb. Will my iTunes automatically load onto the new iPod? Is there anything special I need to do?

You will need to format the iPod for Windows since all new iPods are Mac formatted.
Use the iPod updater, connect the iPod when prompted (not before), and follow the set up procedure.
After that, you should be good to go.

Manga on the new 20GB color screen iPod?

Anyone try it. If you can view photos, then it should be theoretically possible that you can view manga as well as long as it's the right file format. Anyone try this yet? Cuz if it works, I may think about getting the new 20GB iPod, and for several other reasons as well...

Not really sure what you talking about. If this "manga" can output JPEG, BMP, GIF, TIFF and PNG files than you should surely be able to just view them on your Ipod. Interactivity with some sort of picture file I dont think so.

HT201238 My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.

New 32GB iPhone 5s Has Only 27.5GB Capacity - Is this Correct?

Hi all,
I just got a new 32GB iPhone 5s. Before setting anything up, I noticed that in "Settings --> General --> About" my phone is shown as having a capactiy of only 27.5GB, with 26.8GB available.
This is a new phone with nothing but stock apps on it. Anyone know why the disparity is so large? I'm aware that there is a decimal vs binary issue at play, but it seems that after converting to binary, the phone should still have a capacity of 29.8GB, and I'm sitting at 2.3GB under that. (My quick math: 32,000,000 / 1024 = 31250 / 1024 = 30.5175 / 1024 = .0298, or 29.8GB)
Is this normal? I am as bad at math as I've suspected? Any ideas?
Thanks!

Are you fellas new to technology in general or what? You make it sound as if the iPhone is the first storage device in the whole wide world to have less than the stated GB. This has been the norm since time immemorial when it comes to anything storage related, from computer HD's to flash drives to mp3 players, etc.
[For example, that 1TB hard drive has less than a whole terabyte of free usable space.]
Where do you think the O.S (Operating System) and system files reside? Those take up some GB's, and some more space is "lost" to file formatting as well.

Can I have "All spots to process" checked at all times, even for new spot colors?

When I check “All spots to process” in the pdf export settings and save my settings the settings remember that I've checked this option. But, if new spot color objects using new spot color swatches are added to the document (or another document) and I go into the pdf export settings the check mark has been changed into a dash (with the actual checkbox highlighted) – signifying that only some of of the spot colors will be changed to process colors during export. I absolutely fail to see how this could possibly be seen as a feature and not a bug … if the user has checked “ALL spots to process” wouldn't the user expect ALL spots to be converted to process colors, rather than just any spot colors that happened to be in the document that happened to be open when the user first checked that checkbox and saved that setting?
Am I missing something here? What's the point of even having that checkbox as part of your saved export settings if it doesn't include any other spot colors than those used when saving the settings?
What's the point of having settings if you can't trust them, and still need to manually "override" them every time?
I see that some users have taken to writing scripts that instead turn all spot colors in the swatch panel to process colors, and while I commend them for creating that workaround, I'm still pissed at Adobe for not getting the function right.
If this is a feature, who is it for? People who want to add just certain spot colors and turn those into process colors rather than turning all spot colors into process colors are surely better off doing that in the swatches panel, where they're in total control of what's what. And if they don't want to "permanently" change their spot colors to process colors, and prefer to (temporarily) convert them during exporting/printing only, they can do that in the ink manager. But when someone checks convert "All spots to process" couldn't we safely assume they really want ALL spot colors to be converted and not just some of them? I mean, the way that checkbox behaves now, it's like it's a button and not a checkbox. As in: hit the button "All spots to process" to switch all currently viewed spot colors to process colors in the ink manager, OR check the "All spots to process" checkbox to always convert ALL spot colors to process colors during exporting/printing.
Anyone got any light to shed on this?
And is there a way to actually get the advertised behavior, because if you have to run a script every time you export/print you might as well just manually select the checkbox every time instead, but either way it's just really unnecessary as far as I'm concerned … Adobe should get the feature right instead.
If you save a setting and recall it, it shouldn't be possible for that setting to change into something else (in this case changing a checkmark to a dash).
Clearly CMYK printing is the norm, so for most users it would make a lot of sense to have the "All spots to process" checked most of the time, and then you just go into the swatches panel or the ink manager and set things correctly for those print jobs that really do need spot colors.
I myself am not one of those who add spot colors to my swatches unless I'm really using them as spot colors, but I often work with magazines and folders featuring adverts made by whoever, and typically there's always at least one advert that features spot colors, and therefore it would be very nice if the "All spots to process" feature actually worked as advertised without any required actions from me.
We stopped sending ads back to the advertisers for adjustments a long time ago, unless we absolutely had to, because there were so many things wrong with so many ads that it was simply too much work to write back and explain everything to people who most of the time didn't even understand what we were talking about. We found that it was usually a LOT faster and easier to just adapt the ads ourselves, as long as it was something that could be worked out really quickly from within InDesign itself, which pretty much included most typical errors.
But with this feature I find Adobe is trying to make my job harder rather than easier, and it's pissing me off. Arrrghh… ;-)

But It's not a preference it's a shortcut
It's a bad joke, is what it is. ;-)
So, why in your opinion should it be presented the way it is? I keep saying in it's current functionality it shouldn't be presented the way it is (and that: if it is, it shouldn't work the way it does). If it's not a preference or even a proper checkbox, why present it that way?
If you put it right next to the table at the top of the window (so that it's directly associated with that information, rather than information right above it) and just called the checkbox “Spot(s) to process” and had it only visually reflect the content of the sleected spot colors in the table, then I'd see your point with likening it to the “Hyphenate” checkbox.
If a story has two selected paragraphs that uses two different hyphenation settings then the checkbox should present the way it does now, but if you hit the checkbox so that both paragraphs now use hyphenation and create a third paragraph inbetween the two previous ones it better inherit that setting and not turn off hyphenation for the new paragraph (unless of course there's a defined next paragraph style that switches to a style with hyphenation turned off). And if that checkbox said “Hyphenate all paragraphs” instead, then I would expect it to do just that, and not just the selected ones, and not just the current paragraphs but quite literally all paragraphs even newly created ones – otherwise it doesn't do what it says it does, and simply shouldn't be labeled that way.
And seriously bad interface design aside, you'd have to rename “All spots to process” to “Switch all currently displayed spot swatches listed in the table above to process” to actually describe what that checkbox does. So even if you're a fan of the current functionality, as opposed to one that actually lets the user set and forget a setting like that, and think it's better that users manually check it repeatedly (which I'm not saying that you are, but you're not giving me any feedback suggesting you even see my point of view with any of this, so what do I know?), then why wouldn't you still support an interface that visually matches/signals that functionality better? If it's a “Select all” checkbox supplementing a table containing a column of checkboxes, then present it that way. Don't put it at the bottom of the window next to another checkbox that works just like a regular checkbox and label it “All spots to process” – because that way you are signalling a different behavior.
Seriously, if I was to do design using the same mentality that Adobe uses when designing their user interfaces it wouldn't be long before I lost all clients. There's a lot to be said for de facto monopolies, I suppose. Oh no, there's nothing wrong with the design, just as long as you accept it on it's own terms and don't compare it to anything relevant, and just as long as you give people enough time to understand and accept it … and surrender to it.
For real … I wouldn't win one single pitch that way.
Today's threads have in many ways been a thorough reminder of the following quote from the second link I provided:
Is there an Internet rule yet stating that even the most obviously indefensible mistake will eventually be defended by someone somewhere? Awful marketing efforts get explained as genius viral campaigns, broken features become solutions.
And whether or not you're able to see my point of view or not is really besides the point too.
The real point was, and remains to be:
That for those who receive lots of ads or other external files that may or may not contain spot colors it would be far more useful to be able to set a checkbox to always convert all spots to process when exporting, than the current functionality is (and I'm not suggesting eliminating the current functionality, just change so it's presented like what it really is, and then just let that separate checkbox do what it says) … causing unnecessary manual action on the user's behalf shouldn't be the business of Adobe – preventing it should.
And here's further reading on the subject of bad Adobe interface design for those who might feel so inclined. ;-)
Cheers!

Illustrator CS4, new Pantone color books, color channel issue

Since I installed the new Pantone color books, I've been running in a major issue which will affect our whole production line.
If an Illustrator CS4 file contains a Photoshop CS4 image which is using an "old" Pantone color in a color channel, it cannot be opened and I get an error message "File is unreadable". If I replace the "old" Pantone colour with its new equivalent in the color channel in Photoshop, the file can be opened normally.
In our work environment, this means going through all our images to check which one is using a color channel. A painful and time wasting procedure. Furthermore, if one of our suppliers doesn't have the new color books, they won't be able to open any of the files, both Photoshop and Illustrator, so they have no way to revert back to the old Pantone.
Is there another way to fix this?
Thank you

More on the Pantone PLUS saga, hoping to get some input from the users of this forum. I find their silence deafening, to say the least. This is a serious issue, that will cost our agency hours and hours of work if it isn't addressed. And we've already wasted hours of troubleshooting and discussions on how we could resolve it.
We're actually testing a workaround: using both the old and the new libraries in Illustrator. After consulting our suppliers, we've learned that this is what they also do. For them, it's a one shot to get the file to print. For us, it means cheating with files that will get edited again in the future. And the Pantone installer removes the old Pantone books from the Adobe folders for a reason which is mentioned on the download page:
The reason that the PANTONE Color Libraries that had been built into Illustrator need to be removed and replaced with the PANTONE PLUS Color Libraries is that, in Illustrator, a PANTONE Color can only have one data point with which it is associated. In the short term, in order to benefit from the new colors and data associated in PLUS, the PANTONE Libraries that are installed with Adobe Illustrator are removed and replaced with the new PLUS Libraries.
http://www.pantone.com/pages/Pantone/Pantone.aspx?pg=20721&ca=1
I worry this may lead to another bunch of issue, knowing how easily AI files get corrupted. What I need to know is:
What is the exact meaning of the Pantone warning about the "one data point per color?
What are the long term implications of using both Pantone libraries in an Adobe file? Or in the Adobe app?

New Pantone colors not showing up in the Pantone swatches palette!

There are new colors in the most recent Pantone books that we are not seeing in the available color swatches within Illustrator CS4.
Is this because the new swatches are only included in the newest version of Illustrator (CS5)?
Can we get an update so the new PMS colors are available in the Illustrator color palette within CS4?

I'm not sure about the timing of CS5 and Pantone's latest color release. Try pantone.com and look for "software" or "downloads". I believe the latest release is available for a price, depending on what you are looking for.

I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.

I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.

And yes, you need LOTS of Internet to get the latest cat. The installer file is just 4.5GB in size, so on most internet connections it will take awhile to download. Once that happens, you will have a choice to install it on top of your existing Lion partition, or onto a different one, that can even be a totally blank one.
Since you probably don't want to redo the wait, be sure to quit the installer as soon as it finishes downloading and starts up automatically. Then save the installer (called "Install OS X Mountain Lion", and found in your Applications folder) onto another disk before going thru with the installation. When it concludes, it will erase itself.

Color Mattes only resize proportionatelly

I am trying to create a simple green rectangle, but this has proven a herculean feat. After much research as to how to make a color layer, I created a green color matte in the project assets area and dragged it in. Now, it doesnt let me simply resize the shape to make it thinner. It only lets me rezise proportionally as though I was holding SHIFT. How can I make a simple gree rectangle without having to add a "mask" effect? Also, when I am creating my Color Matte, it doesnt let me use the eye-drop color pickker to choose a color from my project. How can I make the color matte a color I choose with the eye-drop color picker tool?

VideoHero
Something for you to consider for your Color Matte color matched with a color that is part of another image on the Timeline.
Given you have a photo on the Timeline. The photo shows a red rose whose red color you want to capture in a Color Matte from Project Assets/View/New Items/Color Matte.
Photo on Video 1. Side by side the Color Matte (any color).
Select the Color Matte clip and, from fX Effects, drag the effect Image Control/ “Color Replace” into the Color Matte clip.
Then, with the Color Matte clip selected go to Applied Effects Tab/Applied Effects Palette/Color Replace Panel expanded. (Keep away from the Setup icon on the Color Replace Panel.
Keep the Color Matte clip highlighted, and move the Timeline Indicator to the left to be on the photo clip which is NOT SELECTED.
Important: At this point, the photo is not selected, but the Timeline Indicator is positioned on it so that the photo is displayed in the monitor. The Color Matte is selected so that the Color Replace Panel expanded is visible to the right.
With the mouse cursor, left click once on JUST the eyedrapper for the Replace Color option in the expanded portion of the Color Replace Panel. Move the mouse cursor (which presents as an eyedropper) over to the red rose on Edit Mode Monitor screen. Click on the red rose.
Take a look at the resulting color for the Color Matte. How close did you come for a color match?
After that you can use the Color Replace Panel's Setup icon to fine tune with a check mark next to Solid Colors and adjusts from the Sensitivity Slider.
ATR

After download and installation of PS PE12 I have problems starting the programm. After selecting video and new project nothing happens, only the colorbar below new project is showing

New computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAM

New computer.
After download and installation of PS PE12
I have problems starting the programm, double clicking on the icon.
After selecting video and new project nothing happens, only the colorbar below new project is showing, nothing happens.
(expected was to activate the program and the sarting the PE12)
PSE12 runs fine
System:
WIN8.1 / i7 /16GB RAM

I have loaded Lion on my MacBook and the new trackpad functions work only on one ordinary account or user and not on the admin account. The trackpad preferences are well set. What can I do?

I have loaded Lion on my MacBook and the new trackpad functions work only on one ordinary account or user and not on the admin account. The trackpad preferences are well set. What can I do?

iCloud should still help you reduce some hard drive space. Just select "optimize" in the icloud tab in Mac Photo App preferences.
Granted, not the same as completely offloading your library to a back-up drive at your location.
Good Luck!

HT204074 Can i use my previous apple ID on my new iPhone ? It's asking for a new ID but i only have the one email address

Can i use my previous apple ID on my new iPhone ? It's asking for a new ID but i only have the one email address

Yes. We need more details...exactly what do you mean by "asking for a new ID"? Where do you see this?

AT&T US Lumia 900 Tango update + new pink color

My apologies if this was already reported:
http://blogs.att.net/consumerblog/story/a7782923
New pink color available starting July 15th, Tango update "in the coming weeks".
Thanks to Paul Thurrott for the tip:
http://www.winsupersite.com/blog/supersite-blog-39/windowsphone75/pink-nokia-lumia-900-software-upda...

My Zune software does not display this update. Why so?

Old computer has died- how can I get all my stuff from my ipod into new computer- so far only some of songs have appeared ?

old computer has died
how can i get all my songs etc from ipod onto new machine
so far only some tracks have appeared
thanks
daniel266

daniel266 wrote:
how can i get all my songs etc from ipod onto new machine
check out this post by Zevoneer.

New 20gb color w/ only 12.5gb

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