New 2540 printing issues - missing lines

Hi
I have just purchased a 2540 printer and installed but it misses at least every other line when printing and I am getting horizontal streaks.  I've gone through alignment process and cleaning heads but it's actually got worse not better.
I'm running Windows 7
This question was solved.
View Solution.

Hello Johanna2014,
Welcome to the HP Forums.
I see that you are having an issue with lines and streaks on your print jobs.  I do have a few steps we can run through to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document the deals with Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
Please feel free to write back if you have any other questions or concerns.
Cheers,    
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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