New 27" i5 not reading card reader or camera

Just bought the new 27" i5 for my wife--she's a photographer. It will not read her cameras or card readers. Absolutely nothing is showing. Have tried several card readers and digital cameras. Is there a preference for this? Please help. Thanks.
JB

Hi OceanB
Welcome to Apple Discussions
First thing to check is the Finder Preferences!
Open Finder, then go up on the menu bar and select Finder > Finder Preferences. Now then in both the General and Sidebar tabs (sections) make sure that all the boxes are checked.
Also note that some cameras +(Canons and my new Nickon for examples)+ will not mount on the desktop or in finder, but if setup properly should open and mount in iPhoto or other selected photo software. To see and setup your photo storage devices, go to the Applications folder and open *Image Capture* and set it up to open the photo software you want to use.
If you think that you have a problem with the USB ports, check them with another device such as an External HD, iPod, etc.
If the ports are not working at all try the reset steps in the following article: http://support.apple.com/kb/HT1317?viewlocale=en_US
Dennis
Message was edited by: den.thed

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To: JOHN STAHLY
Subject: I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
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New 27" i5 not reading card reader or camera

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