New 30g video iPod not fully accessible.

Hi all,
I looked around but couldn't find any replies specific enough for my sitch.
I just got a brand new 30g video iPod last week. I tried to load it up this weekend using my 2002, 1ghz, 17" flat panel iMac (usb 1.0/firewire).
I'm able to load playlists/music on my iPod (10.75 gigs so far) but I can't load videos. When I try, I get a message saying , more or less, that "the video can't be loaded on this iPod". Also, in iTunes, I only get tabs in the iPod section for:
Summary
Music
Podcasts
Contacts
And, under summary it reads: n/a for Software Version and n/a for Serial Number. And it says - Format: Windows. Since it was brand new out of the box, I figured it would have configured itself to Mac automatically?????? And "Software Update" and "Restore" are grayed out and not useable.
I thought all this might have something to do with using a usb 1.0 port on my iMac but I used a PC laptop with usb 2.0 and iTunes to check the iPod with and got these results:
I got more tab choices for the iPod such as: Movies, Photos, etc. and it showed the Software Version and Serial Number of the iPod but when I tried loading a video, I still got the same message saying that the video couldn't be loaded on this iPod.....huh????
Anybody know what's going on. I want to use the iPod to it's full capability and I want to use it mainly with my iMac because that is where I have all of my music and movies/videos (total of about 19 gigs worth of music and video). I'd rather not have to transfer all that to the PC.
Do I need to use Disk Utility to erase the iPod? I just don't want to mess it up.
Thankxx
vanessa_b

Hi, just to be clearer guy's:
1. I'm not trying to upload movies from DVD's just digitized, downloaded videos.
2. I am only using iTunes to manipulate the iPod, thought that was clear.. :/
3. I tried the different video formats just to see if any at all would load.
I'll try to restore on the PC laptop. I'm still confused as to why the box says "PC/Mac" but upon connecting it to my iMac right out of the box, it was Windows formatted???
Oh well, let me give the PC restore a try. I'll let you all know.

Similar Messages

New 30g iPod not fully accessible.

Hi all,
I looked around but couldn't find any replies specific enough for my sitch.
I just got a brand new 30g video iPod last week. I tried to load it up this weekend using my 2002, 1ghz, 17" flat panel iMac (usb 1.0/firewire).
I'm able to load playlists/music on my iPod (10.75 gigs so far) but I can't load videos. When I try, I get a message saying , more or less, that "the video can't be loaded on this iPod". Also, in iTunes, I only get tabs in the iPod section for:
Summary
Music
Podcasts
Contacts
And, under summary it reads: n/a for Software Version and n/a for Serial Number. And it says - Format: Windows. Since it was brand new out of the box, I figured it would have configured itself to Mac automatically?????? And "Software Update" and "Restore" are grayed out and not useable.
I thought all this might have something to do with using a usb 1.0 port on my iMac but I used a PC laptop with usb 2.0 and iTunes to check the iPod with and got these results:
I got more tab choices for the iPod such as: Movies, Photos, etc. and it showed the Software Version and Serial Number of the iPod but when I tried loading a video, I still got the same message saying that the video couldn't be loaded on this iPod.....huh????
Anybody know what's going on. I want to use the iPod to it's full capability and I want to use it mainly with my iMac because that is where I have all of my music and movies/videos (total of about 19 gigs worth of music and video). I'd rather not have to transfer all that to the PC.
Do I need to use Disk Utility to erase the iPod? I just don't want to mess it up.
Thankxx
vanessa_b

Did you remove and reinstall Quicktime?
yes, did that. well, i spent 2 hours with Apple tech yesterday morning, and went through a bunch of hoops (reset NVram, PMU, Permissions, re-installed iTunes, Quicktime, removed suspicious QT plug-ins, etc. etc.) and finally got the solution, but the solution to my problem was to "archive and re-install" the OS. that sucked, but it worked, my 2 iPods are now useable and so far so good (thanks Tanya from Appletech).
here's what i got from apple:
===============
This occurs when the iPodDriver.kext file doesn't load correctly, and it can happen with any iPod model that has a color display.
To resolve this issue, follow the steps in this article.
(http://www.info.apple.com/kbnum/n61937)
Thank you,
Apple
===============
I suppose i could of just re-installed that particular extension, but i was tired of dealing with it (spent 3 days on this). so hopefully this can help others with the same issue.
Powerbook G4, iPod 5G video Mac OS X (10.4.8)

30G video iPod not playing podcast video

My video iPod won't play podcast video. I get sound, but no video, just a still picture. Video plays fine on my computer. I just recently upgraded iTunes, but I was having the problem before that. Any suggestions?

My video iPod won't play video files. I get sound, but no video, just a still picture. Video plays fine on my computer. I used to be able to play the same video files before. When I do a "Get info", the files are of MPEG-4 type. Any suggestions?
By the way, I have played around with the video settings also.
Sony Vaio Windows XP
Sony Vaio Windows XP

30G Video iPod not recognized by PC/iTunes

I've just moved to a brand new PC with Vista 64bit.
I installed iTunes64 no problem. When I plug in the iPod it is not recognized by Windows or iTunes. It does not even look like it appears in the Device Manger list under USB Controllers.
Looks like other people are having the same problem but no one can help them. Just adding another voice to the choir.

Nevermind I was able to figure it out elsewhere.
iPode was showing in Device Manager under Other Device. I was able to select and install USB drier and it worked

Brand New 30g Video Ipod...dead right out of the box

So I take my new ipod out of the box and it wont turn on. I plug it up to the outlet charger and the screen lights up but says nothing and does nothing. It makes a little humming noise and gets very very hot also. Plugging it up to computer hasn't helped, it doesn't even light up with it. Anyone have any ideas?

Welcome to Discussions!
Have you tried resetting the iPod by holding the Menu and Center buttons?
If that doesn't change anything, it sounds like you received a defective iPod.
You can 1) return it to the store or 2)fill out a service request here: http://depot.info.apple.com/ipod
~Lyssa

Why I can't see some songs in my 30G video Ipod if I search via artist?

Hi. This is an Ipod question. I load my iTunes library in 2 Ipods,the new 30G video and in the old 20G photo. Why is it that in the 20G Ipod when I search for the songs via artist, all of them appear, but when I search via artist in the 30G Ipod in some cases it only appears one song, and all the others dont, although they are there, cause when I search via song I find them. This is very annoying, cause I hate to search via song. The songs are perfectly edited, the probe is that with the 20G photo Ipod I dont have this problem. I think is a problem with the Ipod cause I been having this problem with 3 different 30 G Ipod video (Mine & my friends). Does anyone has had the same problem?
Getway Windows XP

Hi Chris.
Ok every son gneeds artist and album, but why in my 20 G photo Ipod I can see the songs searching via artist without any problem. And why in the new 30G video Ipod it only happens with some artists, cause for example I have 40 u2 songs, some with album name and some not, and all of them appear searching via artist. But with another artist, for example def leppard, I have 15 songs (some with album name, and some not) and searching via artist I can see only the ones in some particular album, and others that also have album name dont appear unless I look for them via song

Video Ipod Not Recognized as 5th Gen.

I had the 20G Ipod, exchanged for the new 30G video ipod. Removed all old ipod software, installed new ipod s/w and new itunes. Still won't let me add a quick time video even tho it shows a video icon in the left panel. Cannot add photos at all, even tho I set up the sync process in options. Any ideas?

Hello, this is my first message and i was wondering if apple will take back my 20gb color iPod in exchange for the new 5th generation? I have had it in the case all its life and it works perfect. Any suggestions. Thanks!!!
~Nick~

30G Video IPod and Windows Vista - Help!

I just recently bought a new computer equipped with Windows Vista. I have a 12" G4 iBook that was my main computer from which I ran my 30G Video iPod, and now I am wanting to sync my iPod with my new Windows computer, and this will be the only system I use with my iPod.
I realize there are many problems with compatibility of iTunes/iPods with Windows Vista.
My question is, barring the problems with iTunes, I downloaded the latest iTunes anyways and tried to use Yamipod to bring my 1600+ songs onto my computer from my iPod by bypassing iTunes. Problem is, my computer doesn't even recognize the iPod at all. iTunes does, but when I cancel the box asking me to reformat my iPod to Windows format and try to use Yamipod, Yamipod doesn't even recognize an iPod existing. I thought maybe it was just the program, so I tried about 4 others, but nothing. I also used the cd that came with my iPod and put the drivers onto this computer, but the actual computer still doesn't even recognize it plugged in.
Any ideas? Also, because a lot of my songs are in m4a format, how will that work if I am able to put them on this computer? Will I have to convert them all to mp3?
Thank you for any help you can give.

And given that Vista has been available in Release
candidate version for ages and that the release date
has been known for ages, shouldn't apple have made
the effort to make itunes compatible with Vista?
After all, the vast majority of itunes users live in
Windows land.
perhaps you should familiarise yourself with the common usage and implications of the symbol string
but as you clearly aren't familiar with it, if i took your question seriously, which i don't, then the answer is no...
your argument is that being first and being in the majority rules
that'll be apple then won't it
i) i can't be bothered to check the itunes release date, certainly it was out in 2001, which is several years before microsoft even figured out what to call the os formerly known as longhorn, let alone finished sawing off the pieces it couldn't make work
ii) the majority of people with portable music players use ipod/itunes, so it is for microsoft to conform with the majority and not make changes that impair the products used by the majority
so, by your own argument, it is microsoft's responsibility to maintain compatibility

Video ipod not recognized by windows at all

My new video ipod suddenly cannot be recognized by Windows. I'm not really sure what happened - one day I was able to plug it in and have iTunes automatically start and sync, and now whenever I plug it in I just get the message "do not disconnect." Also, the iPod is not recognized by Windows - doesn't even show up in "My Computer," though it does show up in "Device Manager" and in the "Safely Remove Hardware" dialogue.
What could be wrong? I already uninstalled iTunes and Quicktime and reinstalled them, to no luck. I also installed the new iPod system software 1.3 but also no luck. Finally, I uninstalled all of my USB ports and forced Windows to reinstall them, but that didn't work either. The first time I put in the iPod after that I got a dialogue box that it had recongized the new hardware and was installing the iPod, but nothing ever came of it.
However, both iTunes and my video iPod are fully functional, and I have taken VERY good card of the video iPod.
Any idea what could be wrong???

I tried it, setting it to E. It didn't work. Tried the same thing after setting it to disk mode and it didn't work. Just the same old BS about "Do not disconnect," but it isn't recongized anywhere on the system except for Device Manager and the Disk Management tool you mentioned. No acknowledgement from iTunes or in My Computer. Meanwhile both iTunes and my iPod work fine, but they can't communicate with each other.
I AM GOING INSANE!!!!!!!!!!!!!!!!!!!!! I have tried every trick in the book that I could possibly think of. Not only did I uninstall and reinstall iTunes, QuickTime and the iPod helper, but after I uninstalled them I COMPLETELY nuked them, eliminating every file and clearing extraneous references out of the registry. Then I reinstalled from the CD going by the instructions by the letter. I thought for sure it would work now but for some ridiculous reason it doesn't.
I am completely at my wits' end.................. What the heck can I do???
PS: I also have Linux installed in a secondary extended partition, which is on my hard drive but not counted as C. Not sure if that makes any difference.

30G video iPod won't show on desktop or in iTunes

Powerbook G4, 10.4.8, iTunes 7.0.1
30G Video iPod, connected by USB cable -- oh so frustrated! Big trip coming up and can't put any of my audible books on my iPod!
This seems to have started after I upgraded iTunes to 7.0, is this source of my problem?
Suddenly I plugged in my iPod and it won't show up on the desktop, iTunes or Disk Utility
Things I've tried:
Reset iPod, (can't restore the iPod, since no application or utility will recognize it), did all upgrades to iTunes, unplugged all usb ports, repaired all permissions, tried plugging it into another Mac G5 and it wouldn't show up there either.
It plugs into my power source from the electrical outlet and is fully charged, and plugs into my car radio via a monster cable just fine, just won't connect to a computer.
Please, I'll try anything. Thanks so much for your help.

Try this site.
http://docs.info.apple.com/article.html?artnum=60950
It's probably too late for your trip but if you're still having the problem try it.
Post back with results.

My new 30g video doesm't seem to have gapless playback

my new 30g video doesm't seem to have gapless playback function.any solutions to solve the prob?

i have just purchased a new 5g video mainly because it has gapless playback. maybe i am missing something but it is a big dissappointment in this regard. although the playback is pretty much gapless there is an annoying click between each track. i have found this listening to dance mixes.

HELP!!! 30 GB Video Ipod not recognized by 2 computers

I have 2 ipods. I has been unable to connect my 30 gb video Ipod to my laptop for a while. Today I installed a new 8gb ipod and it works just fine, even with the same cable, on my laptop. I tried all the "R" except general reset cause my other computer with i tunes and old songs is dead. Tried to connect my 30GB ipod in disk mode and nothing works, even on a 3erd computer running vista. Either Xp or Vista does not recognize my 30 gb ipod on standard or disk mode... no recognition at all. Just installed the other 8gb ipod today and it just works fine. I read almost all topics and find no answer, HELP!

Nevermind I was able to figure it out elsewhere.
iPode was showing in Device Manager under Other Device. I was able to select and install USB drier and it worked

Video iPod not recognized correctly in iTunes

Hi--
I recently bought an 30gig iPod video [5th generation] and tried using it with iTunes.
while iTunes was able to move music onto my iPod, it would not move videos.
using another software, I converted all my videos to mp4, a format which is supposed to work with video iPods.
I went to a friends house and downloaded some of his videos, which worked fine.
but I still cannot get videos onto my iPod through my computer.
my sister, who uses the same computer, runs into the same problem, so this is not a problem with our iPods.
what's going on?
Thanks.
30gig iPod video Windows XP

Just to check, are any of the videos labeled as TV Shows?
Videos Labeled TV Shows Don't Appear on iPod
Also, is all of the software up to date?
iTunes
iPod Updater
Updating iPod's Software
btabz

Error in LSMW for new matl-You have not fully maintained the descriptions

Hi Experts,
I am creating a LSMW to create a new material master, but at the end part get the error "You have not fully maintained the descriptions" Message no. MG171. I am using the Standard batch/direct input" and Program Name RMDATIND.
Can you please help me.
Thanks and Regards,
Amol Kale

Amol,
as description is mandatory field while creating material, you need to assign description text.
also check are you maintaining multiple langauges during this material xreation , if yes, you need to give discription for all langauges.
hope it will help you.
Thanks
Ritesh

Can I use my iPod 4G accessories with my new 5G Video iPod?

How can I use the dock and my Altec Lansing InMotion remote speakers from my 4G iPod (40 GB) with my new 60 GB Video iPod? Is there an adapter available?
Dell Dimension Windows 2000

iTunes- How to move the library to an EHD
Recovering your iTunes library from your iPod or iOS device
iTunes- Back up your iTunes library by copying to an external hard drive

New 30g video iPod not fully accessible.

Similar Messages

Maybe you are looking for