New 3510nr sound problem help!!

I bought a new 3510nr through best buys and I bought it for its fast performance and excellent screen.I am having a problem with quieter sound through the speaker when paying a movie on the DVD drive using media player or the onboard hp software. The sound from a music file is fine and plenty loud and so are video clips in yahoo or any other software source.I hope some one canhelp with this as Im scared to go around with HP consumer service. Has any other users had this problem. I repeat the speaker volume is fine on all sources except the DVD player, and in control panel all volume adjustments are on full. In addition to this my video files moved from xp to vista 64 dont show up but play as AVI's. Is there something I have to upload to play all my video clips that formally played in xp. I dont want to return this laptop to best buys...can someone please help or am I in for the run around?????

Quote
Originally posted by Del UK
If you are using both MEM slots, take one out and you should have no further problems......
Del
Hey Del,
Thanks for the tip, however, I am using just one stick of DDR RAM and only taking up one MEM slot and I am still unable to get anything to post
As we have exchanged the 848P motherboard twice and increased the PSU from 450W to 500W ensuring that all the minimum AMP requirements have been met, (particularly for +12V rail), without success, the memory is next. We have literally upgraded everything else except the case and still nothing posts
The next step we are going to try is a different brand of memory. As indicated in other forums, it seems that the 848P motherboard performance is more or less volatile/compatble depending on the brand and perhaps the CL of the memory being used. Perhaps changing from Corsair ValueSelect VS512MB400 to a Kingston will at least allow the BIOS to post. ...one can only hope
Depending on the cost of the memory, I will hopefully be able to post the results of my attempts with the Kingston hopefully soon
Thanks again for all your help!

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New 3510nr sound problem help!!

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