New 3g nano... will only show apple...

I have an ipod classic that works fine. i just purchased an ipod 3g nano for my sister. we tried hooking it up to my mac to load songs on it, but all it will do is flash an apple on the screen (and it will only do that when it is plugged in to the computer). initially when i plugged it into the computer, it was recognized and we started registering it, but were not able to finish at the time. when we came back it said we needed to restart registering so i ejected it and plugged it back in, but it was not recognized. when the nano is not plugged in, it will not show anything at all. and when it is plugged in to the computer it will only flash the apple screen. I have tried resetting it, but that does nothing.... any other suggestions or do i just need to send it in for a replacement?

Did you try using apple's troubleshooting assistant to resolve your problem? Make sure you've updated your IPOD to latest SW version (4.1) B4 you do that. Since you say your IPOD works fine when powered off your computer, my thought is there may be something wrong w/your battery which may just need to be replaced. If running troubleshooting assistant doesn't solve your issue you may want to take to apple's genius bar & have them ID problem.

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