New 4G Iphone Sync Problem

Just picked up a new 4G Iphone and when connected to itunes for the first time on my PC had to update the software, subsequently tried to sync my phone with computer but no contacts or notes have been loaded. Prior to changing my phone I sync my 3G phone and I don't understand why I am having difficult loading my new phone. Any ideas please?

iPhone 4G??
Anyway, connect the phone to the computer then find it on the device list on the left of itunes. Right click on it and click restore from backup then choose the backup from your old phone.

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IPhone Sync Problems with VISTA After iTunes Upgrade to 7.4

Upon upgrading to iTunes 7.4 I was unable to sync my Outlook calendar or contacts to the iPhone. Called Apple Support that they seemed to know nothing about this problem general problem despite all of the discussions on this and many other tech. boards.
After being told remove and reinstall iTunes and Outlook, set-up a new user account, etc... (none of which worked) I finally concluded that perhaps the .pst file being used by outlook was simply incompatible with iTunes for some reason (e.g. unsupported recurring calendar items).
SOLUTION: Create a new outlook .pst data file. Once created, open up that new file along with the defective .pst file. Then, simply change the view of calendars and contacts in your old calendar such that you can see all of the items in a list. Highlight the items you want to keep and simply click-and-drag them to the nes .pst file. This solves all of the sync. problems I had post-7.4 upgrade. It takes less than 3 minutes to complete this painless fix.
This was so annoying for me that I'd be happy to help someone complete this simple task if they need help. < Edited by Host, for your protection, no personal information please. >

Then it would appear to be an issue with your router. What router? Model? Is the firmware up to date?

New iTunes, same sync problems with Vista

Hi
I got really excited when I saw in the fixes for the latest iTunes 8.1 for Windows that they had fixed sync problems with iPhones. They haven't!
On Vista Ultimate the sync has always been a problem, with either OutlookSyncClient or AppleMobileSync (or both) frequently crashing. With the previous couple of versions of iTunes, in my case, it has happened every third or fourth sync. Now with the new version it is almost every sync. It took me five disconnect and reconnect attempts and a couple of reboots to succcessfully sync this morning.
I've tried every fix I can find on line. I read that the Outlook sync problem was caused by an incompatibility with pst files that were not unicode. Oddly, I wasn't supposed to be able to sync with an old pst at all, but it did work erratically. Converting my pst to unicode didn't make any difference.
With the AppleMobileSync problem, I read that completely removing all Apple software in a particular order, restarting each time between removals, then clean reinstalling, should solve the problem. It didn't.
Now the problem is even worse and I'm at my wits end on it. Come on Apple, get a grip!
If anyone can shed any light on this I would be really grateful!
Tim P

Hi
I got really excited when I saw in the fixes for the latest iTunes 8.1 for Windows that they had fixed sync problems with iPhones. They haven't!
On Vista Ultimate the sync has always been a problem, with either OutlookSyncClient or AppleMobileSync (or both) frequently crashing. With the previous couple of versions of iTunes, in my case, it has happened every third or fourth sync. Now with the new version it is almost every sync. It took me five disconnect and reconnect attempts and a couple of reboots to succcessfully sync this morning.
I've tried every fix I can find on line. I read that the Outlook sync problem was caused by an incompatibility with pst files that were not unicode. Oddly, I wasn't supposed to be able to sync with an old pst at all, but it did work erratically. Converting my pst to unicode didn't make any difference.
With the AppleMobileSync problem, I read that completely removing all Apple software in a particular order, restarting each time between removals, then clean reinstalling, should solve the problem. It didn't.
Now the problem is even worse and I'm at my wits end on it. Come on Apple, get a grip!
If anyone can shed any light on this I would be really grateful!
Tim P

IPhone sync problem with iCal and Address Book

I have a new iPhone 4 that is not syncing contacts or events. It doesn't seem to matter whether the event or contact is created in my iMac or on the iPhone. Either way, the data doesn't move. During the iPhone synch process, where iTunes tells you what is going on, syncing calendars and contacts doesn't even appear. When I had my iPod Touch, all worked well. I saw a post about resetting in iSync, etc., but when I look there, I don't even see my iPhone, and so far I can't add it. My only option there is to add a bluetooth device. So I need some help. Any suggestions would be greatly appreciated. Thanks.
Chuck

You're welcome.
You can't hurt anything by resetting the sync history on your Mac, and doing so may resolve the problem.
Syncing contacts direct with a supported Address Book application and syncing calendar events direct with a supported Calendar app on your computer via the iTunes sync process has nothing to do with a MobileMe account - a trial account or otherwise. Completely separate and not related even if you are syncing contacts and calendar events over the air with your MobileMe account on your iPhone. If you are doing so with your iPhone, syncing direct with the Address Book and iCal via the iTunes sync process is not required.

New Ipod Classic syncing problems, restoring problems

Hello,
Just got my 80gb Ipod Classic yesterday, and have had syncing problems, and now Itunes does not recognize it at all.
I'm using the latest version of Itunes (7.6.2.9)
Ipod Firmware 1.1.2 (or whatever the newest is)
Windows XP Pro
I'm a long-time user of a 5g 30gb Ipod and never have had issues like this. I am syncing to the same Itunes library as my old Ipod. Connecting my new Ipod Classic, I updated the firmware, and tried to sync. Halfway through the sync, I got an error. I disconnected the ipod and reset it. I tried syncing again, and again it would hang at some point, had to disconnect, and then it said my ipod had no music, but with 60gb free only. So obviously a database problem on the ipod and some mp3 files that my new ipod classic didn't like (though my old 5g ipod has no problem with this library).
Next, I connected and did a Restore.
I removed the culprit mp3 files from Itunes Library, attempted to sync again. Again, it would freeze at some point during sync. Had to disconnect Ipod while Itunes was frozen. Again, Ipod says has no music but with only about 60gb free.
So Ipod is corrupted again. The problem is when I connect it to my PC, Itunes no longer recognizes it, so I can't do a Restore. What do I do?

Just wanted to post my results, for future users benefit:
Putting my Ipod into Disk Mode, connected to computer, Itunes recognized it, performed a Restore.
Still had syncing/freezing issues.
Decided that my Itunes library database was corrupted. Went into My Documents > My Music, and deleted the Itunes Folder, except for the containing Artwork Folder.
Have been rebuilding my Library from scratch since, and have had no syncing problems yet again.
Only problem is that in the outermost Podcast menu, it is always empty. The only conveninent way to access my Podcasts is to make a playlist and put them all in it.

IPhone new MacBook Pro syncing problem

I asked this question in the iTunes section but got no response, so I thought I'd try here. Any suggestions?
I recently purchased a new MacBook Pro and finally got my itunes library transferred. I went to sync my iPhone, but it says that there are some songs that won't download because my computer wasn't authorized. So I did the authorization and it said it was already authorized. I finally noticed that the login email was an old, old email address. What do I do now? I didn't have this problem in my old MacBook Pro, and I don't have that old email's password. Any ideas?

You're welcome.
You can change your account info including the email address per this link.
http://support.apple.com/kb/HT1918
But you must know the password for your iTunes account which can be different from the password used with the email account/address used as the user name for your iTunes account. You don't need to be using the email account/address to reset or change the password for your iTunes account to change other info, but you must know the answers to the security questions chosen when you first created your iTunes account with the chosen email address.
This is done with this link which you must do first. Just follow the prompts.
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

New iphone syncing problems, causing itunes to crash

I just purchased a verizon iphone yesterday and am in the process of setting up the phone to my liking. Because of the verizon service the phone came with ios 4.2.8 which I have now upgraded to 4.2.10. The sync process goes fine as long as i am only syncing apps, contacts, updating software, etc... The problem comes when i attempt to sync music, photos, and videos. The sync will clear the first few steps of the process fine but will then cause itunes to essentially become unresponsive and crash. At this point I am given a message saying windows is looking for a solution to the problem. no solution is found and the only option i am given is to close the program. Unfortunately there is no specific error message given. Everytime i open itunes again after the crash it will begin to sync again, slowly make a little bit more progress then crash again. I also have an ipad and an ipod that both still sync sucessfully and do not cause itunes to crash, so im assuming the problem might be with the phone. I have tried a full uninstall and reinstall of itunes, quicktimes, and other associated programs to no avail. I have booted into recovery mode and completely started over with no luck. Now im out of ideas on just what to do. Any Thoughts? I'm running windows 7 with the newest itunes and a verizon iphone with 4.2.10 fyi.
Thanks

Ahhh man mine is the only discussion without any replies! Any help or suggestions welcome please!

IPhone sync problem Windows 7 64 bit

I have a PC running Windows 7 64 bit. I get error messages nearly every time I try to sync my iPhone 4. I have tried uninstalling and reinstalling iTunes 64 bit, latest version, but this does not solve the problem. iTunes is timing out my phone and will not sync. Any solutions? Am getting weary of going through an hour of this every day!
When my iPhone appears at all, I get a dialog box saying that another device has been synced to this computer. I am asked to restore from backup or install as a new device. Neither one works.
When/if iTunes does recognize myi iPhone, I get the error message "the iPhone [my phone name] cannot be synced. An error occurred while writing to the device.
My email and apps that come with the phone work OK, but any optional apps I installed will not open on the iPhone.
Please help.

For the record, I then followed the suggestion of MarcDCMB in https://discussions.apple.com/thread/4291206 of just manually restarting the Apple Mobile Device service in Windows services.msc once each time after starting iTunes and the service no longer hogs CPU after that service restart. Not too painful as a work-around, and apparently an effective one, but clearly not a solution to the problem. Again, as above, all the other solutions didn't work for me and I have no conflicting software as far as I can tell. So you'd have to say this Apple's problem.
Also FTR, I am still on the 5.2.0.6 version of the Apple Mobile Device Support MSI and I don't know if that is relevant to this work-around working but my sense is that it is NOT relevant. I'll report back on this thread if I re-upgrade and the problem returns in spite of the service-restart approach.

IPhone Syncing Problems (Windows Vista)

I've ran into a problem, where I can't sync any of my photos, i've seen problems but not like this, almost all the time when i sync my photos it gives me a blue screen error (windows vista) sometimes it will sync some of them but they arent viewable or even able to find on the phone, another problem im having is i have 3 computers and i cant sync my 3 librarys on my iphone i want all 3 to be the same any ideas... thanks,
greg

greg,
This article may help with your blue screens when you are trying to sync photos:
http://docs.info.apple.com/article.html?artnum=306048
Also, you can only sync to one computer at a time. Therefore, you will not be able to use the iPhone with 3 different libraries without erasing what's on the iPhone when you sync it with a new computer. You can find more information about syncing in this article:
http://docs.info.apple.com/article.html?path=iTunesWin/7.3/en/2626win.html
If you want all 3 libraries to have the same content, you would need to copy the content on each computer to all the others. For more information on how to transfer your iTunes content to each computer, check out this article:
http://docs.info.apple.com/article.html?artnum=93366
Good luck!
Jennifer B.

IPad & iPhone Sync problems

This is starting to make a hole in my head!
I have one album that doesn't want to sync with my iPhone. I tried repairing the database - no joy. Then I tried rebuilding the database - even less joy (since it deleted all the images from 2 of my albums and I had to replace those.)
Every time I would try to sync to the iPhone, I would get a -50 error. Meanwhile, syncing the same album to AppleTV worked fine.
OK, I decided this was probably due to a problem with a single photo. So I muddled through testing, and found 4 photos that were preventing the sync. I removed those 4 photos, and it was able to sync with the iPhone.
But then I tried to sync the same album to my iPad, and the -50 error is back. When I get some time, I'll try to track down the additional images that might be causing it for the iPad.
But this leaves me frustrated and confused:
1) Why would the same album sync fine to AppleTV, but have a problem syncing to iPhone and iPad?
2) Why would different photos be causing the same error on different devices?
3) Why is this only an issue for photos in that 1 album?
4) What would cause individual images not to sync?
BTW - to fix the problem with the individual images, I duplicated the master for those files. I then lifted/stamped the adjustments. The new image was able to sync just fine.
Any suggestions?

Well, after hours of troubleshooting, I think I figured out the problem.
First, the fix:
Select all images in the "offending" album.
While holding down the "Option" key, click right and select "Generate Previews".
Then re-sync, and it works.
My theory on why this works:
I suspect there was no problem with the Aperture Library. I believe the problem was with the iTunes Optimized Image Cache - you know, when iTunes says "Optimizing xx of yy images for iPad". That cache, I believe, is only updated when there is a change to the image. I'm also guessing that deleting the image from the device (iPad or iPhone) does not delete the image from the cache, so if you then re-add it to the device, it pulls it from the cache. So the only way to re-generate the cached image is to make a change to the image. This can be accomplished by making additional adjustments to the image. But of course, no one wants to do that. So instead, another way to update the timestamp on the image is to regenerate the preview. When iTunes sees the update to the timestamp, it goes ahead and runs its "Optimizing..." task, recreating the cached image that gets dumped onto the iPad or iPhone.
So, I believe this is actually a bug in iTunes.

Outlook/iPhone Sync Problem - MSGS will not leave outlook inbox

I have successfully allowed my iPhone to sync with my corporate Outlook server (I am only syncing email thus far) but am still experiencing a few lingering problems. Any help would be most appreciated.
1)Emails that I receive on the iPhone and then delete or file into a folder, are moved thusly on the computer but are also left in the inbox. So, it is actually (most likely) not 'moving' the email, but rather making a copy of that email and moving it into the correct folder.
I would like it if it acted like my .Mac account does, and have the computer reflect perfectly whatever I do on my iPhone. If I file an email, it should be filed (without a copy being made) on the computer as well.
2)The iPhone apparently created its own folder called 'deleted items' which I can now see on my computer under outlook. So, now there are TWO 'deleted items' folders, the original and the one that iPhone added and I only need one. When I delete a file on the iPhone it should be thusly moved on the computer, without making its own new folder.
If you can offer me any assistance on these issues, it would be most appreciated. I have come so close to having a workable solution, and I will be in heaven if these two issues (or even just one!) are taken care of.
Thanks again for your help.

I (and others) are having this same problem with other mail servers as well. I know of atleast three forum members who are having this exact issue with their .Mac account.
The problem does not seem to be specific to a particular mail server.
Thanks for your efforts!

New work iphone sync to my wifes iclound account. How do i create an iclound account for my work phone?

Bare with me. My work phone, 5s, is sync to the apple id we use for the other apple device we have. My 5s is also sync'd to my wife icloud account which uses that id we use for everything. I have created a new apple id for the 5s and would like to create my own icloud account for this iphone. my wife has signed out of her account and that is where i sit. At this point do i delete the icloud account from my 5s? Then create a new icloud account using my new apple id for the 5s? My wife has a ton of pics and work thing in the now shared icloud account and i dont want to delete anything from it. I would like to back up before the ios 8 release. Please help. Thanks you in advance.

Hi 11crv,
You can delete the iCloud account from your device without affecting the contents of iCloud whatsoever. All you are doing by deleting it from your phone is removing the link to that iCloud account, so Photo Stream will get turned off, Contacts will no longer sync, and can be removed from the device if you wish (you will be prompted about this when you delete it). But the only thing that will be affected by the Delete is your device.
Once you have set up a new iCloud account with your new ID, then you will be able to back up your device to your new iCloud account if you wish!
Cheers,
GB

ICal / iPhone sync problems - events don't appear in iCal

I have MobileMe set up on both my MacBook and iPhone. All iCal-created events now appear on my iPhone (although only those after 9th May 2008; none before), but if I create an event on my iPhone then it doesn't show up on iCal. If I check MobileMe on the internet, my web-based version of iCal has all events, including those that I create on the iPhone.
On iCal I have two calendar types: Home (Blue) and Work (Green). On my iPhone there are now four types, for some reason: two Homes (both Blue) and two Works (both Green). I have tried experimenting by creating events in all calendars, but none sync to appear in iCal on my MacBook.
Help!

After 3.5 hours on the phone with applecare, I believe this problem of not syncing ical from ipod touch to the ical app is resolved. Here are the steps that made it happen for me:
Log out of main account and log into root account. If you haven't set up the root user yet follow the directions in your Mac Help on your computer. Make sure you understand the implications of setting up the root user account. You may want to disable the root user after you are done with this fix.
In Finder, navigate to /Users/(your account)/Library/Application Support and delete every folder in the Application Support directory that has the word 'Sync' in the folder's name.
Log out of the root account and back into your main account. Sync your ipod touch / iphone and see if this worked for you.
Good Luck!

Ical & iphone sync problem

Each time I sync my iphone to my macbook all new appointments are transferred, but the times on the iphone are reset 4 hours earlier. The appointments and times stay are correct on the macbook.
I have made new appointments on the iphone and they are successfully transferred to the macbook, but the time is changed 4 hours back on the iphone. Has to be an easy fix?
I have checked the settings to be sure time zones and all are set correctly. Anyone have any suggestions? I really just want to use ical and the iphone calendar together. Thanks

On your iphone open Settings -> General -> Date & Time.
If time zone support is on, make sure the time zone is set correctly.
If the time zone is set correctly, try turning time zone support and set time automatically off.
make sure the time on the iphone is set correctly.
Then try to sync the iphone again.
Hope this helps.

IPhone sync problems with Windows 7 64 bit

I am using Windows 7 64 bit and Outlook 2010. I am trying to sync my iPhone 4 with my Outlook calendar and contacs but am not able to do so. I have checked that I want to sync under the info tab in iTunes and I have the latest iTunes and the latest ios for the phone. Can someone tell me what I can do to get my contacts and calendar to sync with Outlook 2010?

"Try this connect the iPhone, let the mtp driver installation fail, then go into the device manager and uninstall the unknown mtp device. If you then scan for new hardware from the device manager it should recognize the iPhone & update the driver."
Ok here's what I did:
1) Connect the iPhone (iTunes had been installed)
2) No MTP driver installation is happening as Windows detects iPhone successfully
3) Open Device Manager
4) There seems to be 2 drivers for iPhone that are active now, although I still can't see which one is the MPT driver you're referring to.
One of them sits under Portable Devices: "Apple iPhone". If I view the details of this driver, it lists the following files:
- C:\Windows\system32\DRIVERS\UMDF\WpdMtpDr.dll
- C:\Windows\system32\DRIVERS\winusb.sys
- C:\Windows\system32\DRIVERS\WUDFRd.sys
- C:\Windows\system32\WpdMtp.dll
- C:\Windows\system32\WpdMtpUS.dll
The other one sits under Universal Serial Bus controllers: "Apple Mobile Device USB Driver". And as indicated by Joe above, it lists the following files when I view the Details:
- C:\Windows\system32\Drivers\usbaapl64.sys
- C:\Windows\system32\usbaaplrc.dll

New 4G Iphone Sync Problem

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