New 5th generation ipod wont install software and is now stuck in recovery mode

I just received a 32 GB iPod touch 5th generation for Christmas today. I installed the newest version of itunes, backed up my former iPod to the computer and then plugged in the new one to add the software and restore it from the back up. After  the 3 hours of installing the software was almost done it said an unknown error ocurred. Now my new iPod is stuck in recovery mode and won't get past restoring the iPod. I have tried to go through it several times now. I really want to get this working, but I don't know what to do anymore.

The problem is that it stops restoring. I go throught the recovery stage to restore it and not even a quarter of the way through it comes up with the message that an unknown error has occured. Every time i connect it to iTunes it tells me that it has detected an iPod in recovery mode.

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