New AE Won't Work With Old Verizon DSL Modem

I'm trying to set up a new AE station for a friend. She had an Airport station that worked fine. The DSL modem is like 6 years old or something. Of course I've tried calling Verizon, but am on hold forever. Is it possible the modem is too old? I've looked at ports, all settings I can think of, but nothing. I've set up as many as a hundred of these, so have some experience. Just hoping for some feedback 'till I talk to them. It's PB 12" with 10.4.3 running. It's brand new. When I put the old station back, no problem. Any help is appreciated.

With the old base station connected open Airport Admin Utility and "Save a copy as..." something. Connect the new one and import that configuration. If it is really old that won't work but it is worth a try.
Is PPPoE needed for the DSL connection?
Have you powered everything down and slowly brought them back (modem, AE, and computer)? Sometimes it takes a while for an ISP to recognize a new network device as valid.

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