New Airport Express will not connect to internet

I am attempting to upgrade from an old Airport Base Station (the gum drop/flying saucer/mushroom model) to the new and improved mini tower model. I plugged the ethernet cable from the comcast cable modem in and nothing worked - no wireless, no internet, no nothing but flashing amber light. I was able to configure a new wireless network, and it shows up on MBPro running Maverick and iPad using Airport Utility as a functioning wireless network (with the green light on the AE), but it will not connect to the internet. Any suggestions?

The only step that appears to be missing is to reset your cable or DSL modem. Unplug it and let it rest a moment or two, then power it back up again: http://support.apple.com/kb/HT2460
You've done everything right, but still can't connect to the Internet. Why?
It is likely that the modem locked onto your iMac, and it will ignore anything else you plug into it until the modem has been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
Odds are that you can connect to the Internet now.

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New AirPort Extreme will not connect to internet

Purchased AirPort Extreme to replace older D Link 655 router. All of my Apple gear has been plug and play except this
Extreme router. I cannot get an internet connection to save my soul. I tried connecting thru both my MacBook Pro and my HP Pavilion dv6. I just assumed I could move the ethernet cord from the DIR-655 to the AirPort and all would be fine. Not so. I have reset, unplugged and restarted so many times I lost count. Nothing works. What am I doing wrong. I even swapped out at store where I bought thinking I had defective router. any ideas? My wife works from home and I really need a better router with greater reach and thought this was it. Please help.

Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
Power off the cable modem completely for at least 30 minutes....longer will not hurt. Be sure to unplug the power cord from the back of the modem or unplug the power cord at the AC wall jack. If the modem has an easily accessible battery, pull the battery.
Power off the AirPort Extreme as well.
After the modem power down period, insure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme. Reinstall the modem battery if it was installed previously.
Power up the modem and let it run for 10 minutes by itself.
Then power up the AirPort Extreme and let it run for a few minutes. Check to see if the Internet connection is working correctly now.

My new airport express does not connect my printer to my computer? My old airport did! then I updated to OS 10.9.2. How do I get it connected?

My new airport express does not connect my printer to my computer. The old airport did. I recently updated to OS 10.9.2. I have since bought a new
HP 6700 all in one wireless printer, got the latest Comcast router. None of which connect to my computer wirelessly. Which do I throw away the printer, router, or Mac? Help

Contact HP for support.
Explain that you are using a Mac, anticipate the inevitable groan, and wait patiently for their resident Mac expert to return from vacation.
Until then download and install its driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
Otherwise return the printer and purchase one from a company that visibly supports OS X. HP isn't on that list.

New AirPort Extreme will not Connect to iPhone 5

I just upgraded my old AirPort to an AirPort Extreme. Everything seems to be working fine, except my iPhone 5 will not connect to the new Airport. When it is selected as the new wifi option, the connection wheel just spins and spins and it will not connect to the wifi.

Reset the airport to factory and start over.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
In the new setup, keep all names short, no spaces and pure alphanumeric.
eg AEgen6 for base station name.
Since you have issues with wireless name the bands differently.. AE24ghz and AE5ghz
Set no security to begin with.. Set 2.4ghz to channel 11, 6, 1 in that order.
Once the iphone connects.. please set WPA2 Personal security with a pure alphanumeric password of 10-20 characters.

HT1515 My new Airport Express will not stop blinking an amber light. What should I do?

I can't seem to get my new Airport Express set up properly. I've connected wifi cable from the modem, the USB printer cable and plugged in but it continues to blink amber. I've tried all the solutions mapped out in the instructions. What could be wrong?

Thank you so much for your reply. I went over the AP utility and reread the notes and solved the issue! Now, I need to solve a printing issue - I have two laptops, two Ipads and my Imac in my network and I would like them all to be able to print using my HP printer. Working on that now!!!

Airport Extreme will not connect to Internet

Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router. Netgear was working perfect with both wired and wireless internet. My ISP is a rural internet high-speed wireless company. It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company.
After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device. Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router. I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch. I've done this about 10 times.
I'm at a loss. ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
Any help would be appreciated.
I am not running a Mac desktop, if it matters. Using the airport utility for windows on home-built PC. No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
1.- Click on: Manual Setup
2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
Note: If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
That should be all from Airport Utility. The other side you have to check is your Windows configuration.
I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

New Macbook Pro will not connect to internet

It says Airport status ON
Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
Does anyone know what this means. I am going crazy with no internet. Thanks

WallStreetShari wrote:
It says Airport status ON
Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
Does anyone know what this means.
A self-assigned IP address just means that your computer isn't connected to anything that can assign it a "real" IP address.
Do you see the AirPort menu item (a series of arcs) in the menu bar? If so, are the arcs gray or black? If they're gray, you're not connected to any wireless network. Do you have your own Wi-Fi network or are you trying to use another one? If you pull down the AirPort menu bar item, do you see one or more wireless networks in the list?

My new airport express will not go past the flashing amber light.

My new aiport express doesnt work. I can't do anything with it as the airport utility doesnt find it. I have tried linking to my modem (which works with my TP-LINK) and directly to DSL. I have tried resetting it numerous times.
Could it be faulty?

Please power up the AirPort Express for a few minutes, then hold in the reset button firmly for 10 seconds and release. Allow a full minute for the Express to restart.
On your iPhone or iPad home screen.....
Tap Settings
Tap WiFi
Look for the heading of Setup a New AirPort Base Station
Tap on AirPort Express just below that
What happens?

DHCP disappeared and Mac will not connect to internet!

When my Macbook's config is switched to DHCP the Airport Express will not connect to the internet but when it is PPPOE it has not problem at connecting. I never had this problem before but now I am worried and want my DHCP back because it is interfering with other configurations.

Go to the System Preferences and Network and when the Box opens make sure that you are set to Automatic and below that the name of your Network is in there and finally in the box on the left that Wireless or Airport is selected and Drag it to the top of the list and the Green Dot is on the Wireless Network that is selected.
Then repeat it on both computers.
Welcome to the Discussions
Don

Trying to setup airport for 1st time and it will not connect to internet, we also did not create a new network and cannot find this option again

Trying to setup airport for 1st time and it will not connect to internet?

You might try doing a reset of your AirPort unit. Use a pen or paper clip to press in on the recessed reset button while you plug it in, then continue to keep the button pressed until the status light flashes several times,
For more advice, please describe all your networking gear.

My airport extreme will not connect to the Internet

My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme. The really funny thing is that I can set up a network between the two and it works fine. I am using it at work now with out any problems so I guess there is really no loss :-?

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Green light on Airport Extreme but will not connect to internet

I have tried restarting computer and Airport Extreme but it will not connect to internet. Unit has been working great up until now. I have made no changes in system.
This Airport/time machine is 2009 version.

The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
Leave everything powered off for at least 30 minutes. Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
Power up the AirPort Extreme next, and let it run a few minutes
Then power up other devices one at a time about a minute apart
When the entire network is back up, check the network.
It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
To do that, power off the AirPort Exterme for a few minutes
Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
Power off the AirPort now, and start it back up in the proper sequence
If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

Airport shows being connected but will not connect to internet

Airport will not connect to internet yet shows me as connected.
When and if I do get connected, I will loose the connection and unable to access the internet.
This has happened using several different wireless locations.
Please help as to what my settings should be or how to correct the problem

What debugging steps have you taken?
Connecting to your wireless network and connecting to the Internet are two different parts of the connection process.
If you open your Network preferences panel does it show you have an IP address of the form 169.x.x.x?

AirPort Express will not extend Wireless Network

Hello. My airport express will not extend my wireless network. It was green for about the first 4 hours and then I've had a flashing yellow light since that time. I've reset it a bunch of times and even have the AE in the same room as my AP Extreme. I complete the setup and then it continues to flash yellow. Can ayone give me a hand?

In the cases where the AirPort base stations would be interconnected by Ethernet you want to configure then for a roaming network, NOT an extended network. Apple uses the term "extended" when the base stations use wireless connection. Regardless of naming convention the end results is pretty much the same.
The link I provided should provide you with the necessary steps to set this type of network up.
If you need additional help, please start a new post as the solution for you will be different than the OPs. Thx!

New Airport Express will not connect to internet

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