New Airport Extreme -802.11 ac model is not detecting my USB Hard drive

My new Airport Extreme -802.11ac model is not detecing my External USB HDD when connected via the USB port in the Airport Extreme.
I'm using a Seagate USB HDD 3TB, and it's working when i connect my previous generation Airport Extreme router.
Looks like the new version is not detecting my HDD.
Please help.
Cheers
SK

What version of firmware are you running on the 802.11ac?
There is a 7.7.1 update with USB fixes - http://support.apple.com/kb/DL1665
After my update to 7.7.1, I still cannot see the Seagate 3TB HDD.
The disk works on a 2nd Gen 802.11n Extreme.
This is

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Try the following, in order, until (hopefully) resolved:
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System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Under "Preferred Networks," delete the network(s) you regularly use from the list.
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Launch the "Keychain Access" application located in Applications/Utilties.
In the windows on the left side: Select login for Keychains and "All Items" for Category.
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
1c. Add Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Add the preferred network(s) using the "+" button.
Restart or log out then back in.
2. Move System Configuration Files
(Note: You will have to reestablish your network connections settings.)
Go to /Library/Preferences
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It took me a while but Apple support was available as it was a new purchase and they talked me thru.
JDB

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I bought a new Airport Extreme (802.11n) to use as a router for my network. The network has a mixture of Macs and PCs, using a mixture of wired and wireless connections.
I configured the security settings with on the Airport Extreme to Timed Access. I set the default setting is to No Access.
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I know the MAC addresses I entered are correct. Does anyone know why the Timed Access is not working?

Yes, the printer was initially set the same way it always was on my old router. It used to pop right up on the list. After I switched I was getting communication errors. Ok, new setup, I wasn't worried yet. When I got to the setup window and it a new printer wasn't found I tried updating drivers. No luck. I then used the IPP mode to enter the IP address with the address on the Canon screen. It failed. I then did the same setup telling it which software from the driver list to use. It still could not see it. The odd part is that the Canon can obviously see the router as its LAN setting read active and it is receiving the IP. I have proceeded to play with every setting on the printer and it is back to factory reset. Oh, I should mention that I have also tried to use Canons network setup utility software and it can not find the connection either. So I really think this is a problem within the router. I have seen many complaints about this on other forums, but most were looking to use the usb on the print server. My Airport is nowhere near my printer and I don't want to lose my all-in-one functions. Some think hard lined ethernet is ancient, but it really is a nice setup. Fast and reliable.

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Thank you so much.

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1. Reserve a DHCP-provided IP address for the host device.
Internet > DHCP tab
o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
o Description: <enter the desired description of the host device>
o Reserve address by: MAC Address
o Click Continue.
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Advanced > Port Mapping tab
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o Public UDP Port(s): <enter the appropriate UDP port values>
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o Private UDP Port(s): <enter the same as Public UDP Ports or your choice>
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Upgrading to New Airport Extreme 802.11ac

Good day All, today I purchased a new Airport Extreme 802.11ac which I will use to replace my 5th generation Airport Extreme.
I have saved the configuration file from my old Airport Extreme, can I simply import this same configuration file into my new extreme 802.11ac?
Thanks

Hey GreyWullf,
Thanks for the question. Yes, you can! Check out the following resource:
AirPort Utility 6.x: Import settings
http://support.apple.com/kb/PH5081
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Thanks,
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WMM for AirPort Extreme (802.11n) - UMA T-Mobile not working...

Is there any chance we'll see WMM (WiFi Multi-Media) in a firmware upgrade anytime soon? I noticed that according to the WiFi Alliance's website, when the AirPort Extreme was certified, it supported WMM!
http://certifications.wi-fi.org/wbcscertified_products.php?search=1&advanced=1&lang=en&filter_company_id=&filter_cat egory_id=&filter_subcategory=&filter_cid=&date_from=&date_to=&x=30&y=18&selectedcertifications%5B%5D=33
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--Donald

I shot this across... let's see if anything comes of it:
~*~
To: [email protected], [email protected], [email protected]
Subject: a rather pressing Airport Extreme (802.11n) issue
i'm not sure if the person receiving this email will have any power (or will
care enough) to do anything about sorting this problem out, but hey...
better to try and fail than not trying at all, right?
anyway... here goes:
i am a die-hard apple user- heck, even a long-time stockholder- and recently
bought an airport extreme (802.11n) router for my house. it worked
flawlessly and i thought it was the best thing since sliced bread... well,
until i picked up a UMA phone from T-Mobile.
UMA is a service that routes your calls over WiFi. for some reason the UMA
service worked everywhere except over my Airport Extreme base station. as a
surprise, it even worked over my neighbour's older Airport Extreme (802.11g)
connection.
i swapped base stations (ie, brought his base station to my house, connected
it to my network) and it worked. so, it is an issue that is clearly
isolated to the new 802.11n base stations.
thinking it was only me with this issue, i dug around the internet and found
this discussion:
http://discussions.apple.com/thread.jspa?threadID=1152014&tstart=15
(if you want more, just google the keywords 'airport extreme UMA')
obviously there's no resolution and people are getting quite peeved that a
state-of-the-art base station can't do something than an older base station
can clearly do. so, can someone please look into this?
thanks!
pramit
~*~

√using successfully airport express for internet/ when hooking up new airport extreme light glows green, but does NOT appear in devices seen????airport wifi devices

using sucessfully airport express for internet
when hooking up new airport extreme light glows green, but does NOT appear in devices sesn in 5.6 airport wifi devices
wanting to use extreme at base and express in another part of the house

How is the express getting internet? What modem is it plugged into?
How is the extreme setup? New extreme cannot be setup with 5.6 utility.. you must use latest 6.3. Which also means you cannot setup from computer using less than Lion .. or you must use iOS with latest utility but it has limited configuration cf the computer version.
IPv6 is also needed.. turn on local link.

Notice Re: New Airport Extreme 802.11n Base

About an hour ago, I got off the phone with Apple Support. They were very helpful in getting "phase one" of my installation going. But in the process WE both discovered that the new Airport Extreme Base Station (802.11n) I had bought from the Apple Store nearby contained: OLD versions of setup software and pdf manuals!
I could not proceed to the final step (as we intended while on the phone) because I had just installed "v. 4.2" of the software and of course version 5 is needed.
Checking the pdf manuals - I could plainly see the OLD "flying saucer" model base was being depicted and the instructions were for that model. It was "funny" because the Apple Support person asked a couple of times, "Is the base you have a square about 1-inch thick?"
Of course, Support will send out word that there are some (who knows how many at this point) Airport Extreme Base Stations in stores (even Apple Stores) with obsolete software and documentation.
I just thought I'd post this for those who have not yet bought an AE Base Station - be sure to check this before buying.
My consequence are less happy: It's now Friday Aug. 31: It will take 5 business days for the replacement disk to arrive, next Monday is a US Holiday, which means I won't be able to complete my setup until week after next.

Thanks Rajesh, I may do that but it seems a shame now that the Apple Support lady is sending me a copy. I think instead, I may call the local store and ask if they know of the problem, first.
Because this Apple Store opened only about 5 weeks ago, I suspect this may be "new stock" which indicates that's all they'll have. Also, Apple Support said they'd notify the right parties - by which I think they mean their own and independent Apple retailers.
Anyway, I wasn't posting the info as a question: I wanted to notifiy those who may be about to buy Airport Extreme for themselves. I did some checking before posting here and found no other notices of this problem. So I guess I've got a "scoop" and wanted to be first in spreading the news.
I left out a good part of the whole story in my orignal post: what got me to Apple Support was that just connecting the base station (with ethernet cable) to computer knocked out my DSL service. I first called my ISP tech support and got that fixed. But such an easy procedure "backfiring" like that got me thinking, so I then went to Apple Support via phone. Only then did we discover I had the old version of the software. My "phase two" is just getting an eMac in the next room connected wirelessly - no big deal - so I may wait for that complimentary disk after all.
One possibly related item: After I finished talking to Apple Support, almost at once, Mail.app went down. It turned out - the mail .plist had gotten corrupted. I trashed that and Mail came back -but then I had trouble connecting to the mail server and had to re-do password and so-on. Right now, I'm "back to normal" but suspect that installing the old Airport software (a second time) is what kicked Mail to it's knees. Sure was a heckuva coincidence if it wasn't that, I've never - never had trouble with any version of Mail.app until now.
Message was edited by: macnoel

Installed new Airport Extreme 802.11n and now AOL will not accept

my outbound mail. I can get it to work about one time in 10. All settings have stayed the same with the only variable being the new router. Any thoughts?
iMac 24 duo Mac OS X (10.4.8) Airport Extreme 802.11n

Hello, and welcome to the Discussions.
Are you using the smtp provided by AOL? What port are you presenting it on -- Port 25 or Port 587? In Mail Preferences/Accounts/Account Infomation/Outgoing Server Settings, does the name of the (if the one from AOL) include your Username from your AOL email address (also referred to as account name, by AOL, I think)?
Ernie

New Airport Extreme -802.11 ac model is not detecting my USB Hard drive

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