New AirPort Extreme will not Connect to iPhone 5

I just upgraded my old AirPort to an AirPort Extreme. Everything seems to be working fine, except my iPhone 5 will not connect to the new Airport. When it is selected as the new wifi option, the connection wheel just spins and spins and it will not connect to the wifi.

Reset the airport to factory and start over.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
In the new setup, keep all names short, no spaces and pure alphanumeric.
eg AEgen6 for base station name.
Since you have issues with wireless name the bands differently.. AE24ghz and AE5ghz
Set no security to begin with.. Set 2.4ghz to channel 11, 6, 1 in that order.
Once the iphone connects.. please set WPA2 Personal security with a pure alphanumeric password of 10-20 characters.

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New AirPort Extreme will not connect to internet

Purchased AirPort Extreme to replace older D Link 655 router. All of my Apple gear has been plug and play except this
Extreme router. I cannot get an internet connection to save my soul. I tried connecting thru both my MacBook Pro and my HP Pavilion dv6. I just assumed I could move the ethernet cord from the DIR-655 to the AirPort and all would be fine. Not so. I have reset, unplugged and restarted so many times I lost count. Nothing works. What am I doing wrong. I even swapped out at store where I bought thinking I had defective router. any ideas? My wife works from home and I really need a better router with greater reach and thought this was it. Please help.

Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
Power off the cable modem completely for at least 30 minutes....longer will not hurt. Be sure to unplug the power cord from the back of the modem or unplug the power cord at the AC wall jack. If the modem has an easily accessible battery, pull the battery.
Power off the AirPort Extreme as well.
After the modem power down period, insure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme. Reinstall the modem battery if it was installed previously.
Power up the modem and let it run for 10 minutes by itself.
Then power up the AirPort Extreme and let it run for a few minutes. Check to see if the Internet connection is working correctly now.

My airport extreme will not connect to the Internet

My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme. The really funny thing is that I can set up a network between the two and it works fine. I am using it at work now with out any problems so I guess there is really no loss :-?

My new AirPort Extreme will not turn on anymore, no lights when plugged in.

My new AirPort Extreme will not turn on anymore, no lights when plugged in. I just bought it a few days ago. It has been working fine. I left the house for most the day and when returning home it would turn back on. I have tried to plug it into other outlets...nothing, I've tried the reset button...Nothing.

That is reported here a few times.. just take it straight back to apple or place of purchase for immediate exchange.

My new Airport Extreme will not allow access to a Microsoft Exchange server

I just installed a new Airport Extreme at home and now I cannot access my work e-mail which is on a Microsoft Exchange Server. If I go back to my old wi-fi Access Point my work e-mail comes in and out with no problems, but when I hook the Airport Extreme it keep saying the connection is bad and to check the e-mail username and password.

If you setup the AE wrongly, as a router when you already have a router, then you must bridge the AE. Apple nowadays reckon they should be top dog and force the AE to router mode.. unfortunately this is wrong on at least 50% of the setups and their support says double NAT doesn't matter.. well it does matter.
You can do a simple test.. traceroute 8.8.8.8 from terminal or network utility.
If you find two separate private IP addresses the AE is setup wrongly and it must go to bridge mode.
Eg.. here is mine.. you will note there is hop 1, the main router.. 192.168.2.254 and the next hop is internet IP.
What you want to avoid is 10.0.1.1 and then 192.168.1.1 or any other combo of private IP addresses.
If the AE is setup correctly and there is only a single private IP in the traceroute then you have a different issue.
The AE is blocking the ports required for you to access your mail.
You will need to setup manual port forwarding to get this working. There is no firmware fix as this issue is in every firmware for the AC version AFAIK, but certainly if you are trying on previous firmware check for upgrade.
Port forwarding check what ports are required..
https://support.microsoft.com/kb/176466/EN-US
And folllow the instructions to open them.
https://discussions.apple.com/docs/DOC-3415

New Airport Express will not connect to internet

I am attempting to upgrade from an old Airport Base Station (the gum drop/flying saucer/mushroom model) to the new and improved mini tower model. I plugged the ethernet cable from the comcast cable modem in and nothing worked - no wireless, no internet, no nothing but flashing amber light. I was able to configure a new wireless network, and it shows up on MBPro running Maverick and iPad using Airport Utility as a functioning wireless network (with the green light on the AE), but it will not connect to the internet. Any suggestions?

The only step that appears to be missing is to reset your cable or DSL modem. Unplug it and let it rest a moment or two, then power it back up again: http://support.apple.com/kb/HT2460
You've done everything right, but still can't connect to the Internet. Why?
It is likely that the modem locked onto your iMac, and it will ignore anything else you plug into it until the modem has been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
Odds are that you can connect to the Internet now.

Airport Extreme will not connect to Internet

Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router. Netgear was working perfect with both wired and wireless internet. My ISP is a rural internet high-speed wireless company. It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company.
After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device. Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router. I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch. I've done this about 10 times.
I'm at a loss. ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
Any help would be appreciated.
I am not running a Mac desktop, if it matters. Using the airport utility for windows on home-built PC. No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
1.- Click on: Manual Setup
2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
Note: If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
That should be all from Airport Utility. The other side you have to check is your Windows configuration.
I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

Airport Extreme will not show USB drive installed Solved!

Airport Extreme will not show USB drive installed Solved... At least for me!
Here's what I had to do to make it work with the newest 7.3.1 firmware.
Ready for this? No Joke Really!
1. Connect your USB drive to the Airport Extreme.
2. Turn it on.
3. Open the Airport Utility.
4. Go to Manual Setup.
5. Choose Disks and File Sharing.
Yep, we are going to set file sharing before we even see the disk we want to share!
You (I) had to set File Sharing on and Share Disks over Ethernet checked as well as set the Work Group (In my case). THEN restart the Airport Extreme.
After it re-started... My USB Drive was now present and ready for use.
I also dis-allowed Guest access. I re-started ALL computers in my network, both Windows and MAC. The USB drive held and works GREAT!
I know... Most of you thought this was a joke, It's not!
I tried everything to get the USB drive to work and failed every time just like most other people. Doing it this way worked like a charm.
Go Figure huh!
Hope this helps someone with this issue.
Message was edited by: DonaldH

How was the usb hard drive formatted? Was it NTFS, FAT32, or HFS+?

My new airport express does not connect my printer to my computer? My old airport did! then I updated to OS 10.9.2. How do I get it connected?

My new airport express does not connect my printer to my computer. The old airport did. I recently updated to OS 10.9.2. I have since bought a new
HP 6700 all in one wireless printer, got the latest Comcast router. None of which connect to my computer wirelessly. Which do I throw away the printer, router, or Mac? Help

Contact HP for support.
Explain that you are using a Mac, anticipate the inevitable groan, and wait patiently for their resident Mac expert to return from vacation.
Until then download and install its driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
Otherwise return the printer and purchase one from a company that visibly supports OS X. HP isn't on that list.

New iPad Air will not connect to wifi?

New iPad Air will not connect to home wifi, but will connect to others outside my home?

Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

Have a 802.11n time capsule, the range of the wireless network has shrunk down to nothing over last few days. Used to be able to use wireless network anywhere in house, but now can only use in my office. Will not connect to iphones, ipad, itouch, or noteb

Have a 802.11n time capsule, the range of the wireless network has shrunk down to nothing over last few days. Used to be able to use wireless network anywhere in house, but now can only use in my office. Will not connect to iphones, ipad, itouch, or notebook. Worked fine last week, but over weekend just started having issues.

It is very possible that you may have some form of Wi-Fi interference that has appeared recently that is preventing your Time Capsule (TC) from providing a clean RF signal.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible. Look for other Wi-Fis that may be operating nearby. Note those with the strongest signals and which channels they are operating on ... then change the channel used by the TC to be at least 3-5 channels away.

Internet connection is through airport extreme is not connected

internet connection through airport extreme is not connected maybe there is a problem setting it up

Is it possible that using a Netgear Router connected
to the AE (which is also a router if I understand
correctly) could cause connection problems ?
Yes.
Ensure that that the AEBS is configured to not distribute IP addresses.
Also ensure that the AEBS is on a different channel to the DG834G.
iFelix

My new windows 8 will not reconize my iphone 5 in itunes

my new windows 8 will not reconize my iphone 5 in itunes

Aloha, Go to Programms>Uninstall Itunes and AppleMobile Device service from your computer or laptop.
Then re install Itunes. When Itunes finishes downloading RESTART your computer and open Itunes, plug in your Iphone immediately with USB cable and Itunes will recognize it. Apple Mobile Device service is causing the problem. Hope this helps

Airport Extreme will not auto connect after poewr out with USB Hub!

Hi all,
I have just purchased the Airport Extreme and have it connected to my ADSL router. All works fine but if the airport looses power (as the household power went off momentarily today) then once it powers back up it will not connect to the internet unless I unplug the USB hub connected to it first.
Anyone with similar experiences?

vtwiz wrote:
Hi all,
I have just purchased the Airport Extreme and have it connected to my ADSL router. All works fine but if the airport looses power (as the household power went off momentarily today) then once it powers back up it will not connect to the internet unless I unplug the USB hub connected to it first.
Anyone with similar experiences?
No
Your issue may have something to do with your ADSL router and/or ISP carrier when you have power interruption.
I would contact Apple to take advantage of your free 90 days of tech support by phone since your product is "new." Let them tell you what the problem is.
There are 2 Airport Extreme forums - http://discussions.apple.com/category.jspa?categoryID=140

Airport Extreme 5ghz not connecting to internet?

Hello, I just installed a new Airport Extreme in Bridge mode to be a wireless AP for my FIOS setup. I have found that the 5Ghz wireless seems to not connect to the internet. If I switch my iphone to the 2.4Ghz wireless it connected to the internet just fine, but if I connect to the 5Ghz wireless I have a strong connection to the Airport but no connection to the web. My 2nd Gen Apple tv had the same connection issue as the iphone so that has been leading me to look at the Airport as the issue. Has anyone else seen this or have any ideas.
Thank you

I fixed it myself.
It was not a computer related problem. We have a network registration procedure that I forgot to do before the internet works.

New AirPort Extreme will not Connect to iPhone 5

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