New Airport Extreme works fine with everything except my husband's Toshiba running Windows 7

I have no idea how to fix this problem. He scanned his computer (Windows 7) for viruses, and nothing came back. He deleted our home network from his laptop, then added it back.
His computer shows that he has "limited access" to our home network and NO internet access. It also shows he has four bars, so he has a good signal. Four other people in the house using macs, ipods, ipads, and kindle fires aren't having an issues.
Is the problem with his laptop or with my new Airport Extreme? We upgraded from a very old version (I think it was the 1st one), he never had a problem with the old Airport Extreme. He actually didn't have a problem with the new one until about a week after I had it up, which makes me think the problem is with his computer?
His Toshiba has no problem connecting to his Verizon mifi.
Could someone please offer me some advice?

I think I may have solved my own problem. I read somewhere online that he needs to hit his "F2" button. He hit it and his computer hooked right up to our network. Previously, we would have to restart Airport Extreme and his computer so he could connect. Even doing that the connection would last between five minutes and two days.
Very strange. Hopefully problem solved. Time will tell.

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Airport Extreme works fine with ibook and wireless PC on WPA, but not Wii

Hi;
I just got an Airport Extreme last week. Took me a while to get everything figured out, but I got my ibook as well as my wife's ibook and her PC to connect wirelessly, using WPA encryption. We have a TiVo (using the "official" TiVo USB transceiver)and a Nintendo Wii that I can't get to connect though. Both see the network and try to connect, but after a connection attempt they come back with an error message that the network can't be found.
When I change to WEP encryption, the connections work just fine. I really want to stick with WPA, though, as there are a bunch of wireless networks around me and I obviously don't want anyone else to connect to my network. Any thoughts or ideas? Thanks in advance.

At first we could plug the Dell in directly but that was before setting up the AX. Now that the AX works the Dell cannnot connect even wired. (It says that it's connected but it cannot find server when you try to open a webpage). Could this be a problem that the moden cannot go between Mac & windows?
Most modems tend to "remember" the last device connected to it, so it's important to do a complete power-down/power-up when switching devices. It's possible that your modem did this when you attempted to connect the PC directly. My purpose of having you connect the PC directly was to verify that it can access the Internet with a wired connection and that it's wireless setting needs to be troubleshot further.
The power recycle process should be something like the following:
- Power-off the modem & AX; If possible, leave the modem off overnight.
- Power-on the modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.

How do I delete my old Apple ID that only appears when I try to update my apps...my new I'd works fine with everything else

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Does Airport Extreme work will with AT&T Microcell for the iPhone 4?

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Airport Extreme works fine but I can't see it in Airport Utility

Have seen numerous posts on this issue but no solutions!
I have a MB Pro running 10.4.11, Airport Extreme and Airport Utility 5.2.1. The Airport Extreme works perfectly, with no connection issues, but I cannot see it anymore in Airport Utility. I have another Airport Express hooked up to my stereo (for airtunes only), and can see this in Airport Utility, but not the Extreme. The Extreme used to appear here, but no more. Otherwise works fine. Just need to be able to reconfigure it.
Anyone know what the fix is????

I have this same issue. Internet works, I can connect to it, but i doesn't show in the Airport Utility. Also, it doesn't let me connect to other computers or my AirDIsk. I am using 10.5. Unplug and plugin style reset fixes it...for a while. Any ideas anyone?

New AirPort Extreme Base Station with OS X 10.3.9?

I have an iMac running 10.3.9 along with a XP box. Can I use the new AirPort Extreme Base Station with this setup. The sys reqs seem to say that I need OS X 10.4.8. I want to use this new wireless base station with AppleTV.
I really don't want to upgrade to 10.4.x especially since Leopard (10.5) is supposed to be coming out soon. Of course this supposes I can even run Leopard on my non-intel iMac.

I have an iMac running 10.3.9 along with a XP box.
Can I use the new AirPort Extreme Base Station with
this setup. The sys reqs seem to say that I need OS X
10.4.8. I want to use this new wireless base station
with AppleTV.
In order to connect to the new Airport Extreme Base Station 10.3.9 will be fine.
In order to use Apple TV then you will need to be running 10.4.8
I really don't want to upgrade to 10.4.x especially
since Leopard (10.5) is supposed to be coming out
soon. Of course this supposes I can even run Leopard
on my non-intel iMac.
You will be able to run 10.5 on non-Intel Macs.

Airport Express works fine with iBook but isn't seen by Dell laptop

I have an Airport Express connected to the internet which is automatically recognized by my iBook & works fine. My roomate has a dell laptop running Windows XP and it doesn't recognize the network. In other words usually when the wireless card recognizes a network it pops up in the taskbar and it isn't with the airport. Any suggestions would be appreciated.
iBook Mac OS X (10.3.9)

At first we could plug the Dell in directly but that was before setting up the AX. Now that the AX works the Dell cannnot connect even wired. (It says that it's connected but it cannot find server when you try to open a webpage). Could this be a problem that the moden cannot go between Mac & windows?
Most modems tend to "remember" the last device connected to it, so it's important to do a complete power-down/power-up when switching devices. It's possible that your modem did this when you attempted to connect the PC directly. My purpose of having you connect the PC directly was to verify that it can access the Internet with a wired connection and that it's wireless setting needs to be troubleshot further.
The power recycle process should be something like the following:
- Power-off the modem & AX; If possible, leave the modem off overnight.
- Power-on the modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.

Does the new Airport Extreme work with Airport Express??

I just installed the new airport extreme and I can't get my airport expresses to function as a part of the network. Does anyone know how to get past this? Do the expresses work with the new extreme?

I assume this issue is true for both Express base stations ... that is, that their status lights go to solid amber when removed from the Extreme base station. A solid amber would indicate that the base station has failed to reinitialize with its "new" configuration.
The only recommendation I have at this point, is to start over with just a single Express. Perform a "factory default" reset on both the Extreme and the Express. Leave them both powered-off after they complete their respective resets.
Power-up the Extreme. Leave it in its default configuration which is to broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN. Connect the Express to one of the available LAN ports on the Extreme, and then, plug the Express into power.
Your Mac should shortly "see" the new base station in the AirPort drop-down menu from the OS X menu bar. Select this new station and the AirPort Utility should start up. Use the utility's automated steps to configure the Express to extend the Extreme. Allow the Express to restart.
Now remove the Express from power, and then, disconnect it from the Extreme. Place the Express in another location in the same room and plug it back into power. Does it eventually give you a green status light?

New Airport Extreme (Jan 2007) with Comcast Cable Network

Im a total NOOB. Please excuse my poor knowledge of Routers and the like.
I really need some advice from the MAC community to steer me in the right direction. I want to give as much information as possible in order for you folks to help me down the right path.
CURRENT SET UP:
(3) Apple Computers in 3 bedrooms. (1) iMac Core2 Duo, (1) iMac Core Duo, (1) eMac G4. All have built in wireless cards from Apple.
Broadband Cable Internet from Comcast. Cable comes from wall directly to a Motorolla Surf Board Wireless SBG900. The Wireless Motorolla Cable Modem sits on the floor in the corner of one bedroom. All 3 computers work perfect. Never drop a signal. All very fast connections. No Internet or sharing issues at all. I also decided to add the "Plug in" Airport Express. This has an HP Color Laser Jet Printer pluged into it via USB. All 3 computers print and share seamlessly to it. Set up is a breeze. No issues what so ever with anything.
QUESTIONS:
(1) Should I eveen bother with the New Airport Extreme Base Station or just leave everything as it is?
(2) Is there ANY benefit to adding a Airport Extreme Base Station? I'm I missing out on anything?
Please be honest. Anything wrong with my current setup?
Thanks.

I don't think there's anything wrong at all with what you've done. The bottom line is do YOU find any faults or disadvantages to your set up? As far as the new Extreme, things would just be alot faster (for those 802.11n enabled computers only, though)
Im a total NOOB. Please excuse my poor knowledge of
Routers and the like.
I really need some advice from the MAC community to
steer me in the right direction. I want to give as
much information as possible in order for you folks
to help me down the right path.
CURRENT SET UP:
(3) Apple Computers in 3 bedrooms. (1) iMac Core2
Duo, (1) iMac Core Duo, (1) eMac G4. All have built
in wireless cards from Apple.
Broadband Cable Internet from Comcast. Cable comes
from wall directly to a Motorolla Surf Board Wireless
SBG900. The Wireless Motorolla Cable Modem sits on
the floor in the corner of one bedroom. All 3
computers work perfect. Never drop a signal. All
very fast connections. No Internet or sharing issues
at all. I also decided to add the "Plug in" Airport
Express. This has an HP Color Laser Jet Printer
pluged into it via USB. All 3 computers print and
share seamlessly to it. Set up is a breeze. No
issues what so ever with anything.
QUESTIONS:
(1) Should I eveen bother with the New Airport
Extreme Base Station or just leave everything as it
is?
(2) Is there ANY benefit to adding a Airport Extreme
Base Station? I'm I missing out on anything?
Please be honest. Anything wrong with my current
setup?
Thanks.

New AirPort Extreme backwards compatible with old Mac?

I have an old airport express from around 2004 and I made the mistake of upgrading directly from snow leopard to mountain lion. Subsequently I have been living with having to re enter my long WEP key every time I turn on my computer because of an incompatibility issue between the airport and my 2010 iMac. I want to get an AirPort Extreme to end this issue as well as increase the distance my computer and other wifi devices can be away from the base station.
The problem is that my parents have what i believe to be a 2006 intel iMac. I know the utility software for a new airport won't run on their old iMac. That's fine because I can run it on mine.
My question is, would my parent's old iMac have issues connecting to a network running on a new AirPort Extreme?
Thanks!

No, there would be no issues as WiFi is a standard.

New Airport Extreme only connected with N protocol

I just got a brand new Airport Extreme. I disabled wifi on my verizon fios router, plugged in the ethernet, and went through the Airport's setup. I'm connected on all my devices and the range is so much better, but it doesn't seem like my MBP has connected using AC. Below, I have included some information about my computer and the router. Could anyone advise me on how to connect using AC? Do I need to do anything other than the default setup? I noticed in advanced options on the router, that 5ghz is not enabled by default? Also, I'm sitting about 10 feet from the router with no obstructions.
My Computer:
Model Name: MacBook Pro, Late 2013
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
My Airport Extreme:
Card Type: AirPort Extreme (0x14E4, 0x134)
Firmware Version: Broadcom BCM43xx 1.0 (6.30.223.154.65)
Locale: FCC
Country Code: US
Supported PHY Modes: 802.11 a/b/g/n/ac
My Network:
Network Utility Link Speed: 217 MBit/sec
PHY Mode: 802.11n
Channel: 1
Country Code: US
Network Type: Infrastructure
Security: WPA2 Personal
Signal / Noise: -41 dBm / -92 dBm
Transmit Rate: 156
MCS Index: 21

5ghz wireless is in fact working.. but the Mac is setup to connect to the strongest signal not the fastest.. so you have actually connected to 2.4ghz N wireless..
The way to fix this is simple.. change the wireless name for 5ghz in wireless options of airport utility.. ie.
Make the name short and sweet.. no spaces.. no apostrophe.. just simple.
Mine doesn't show as much because I refuse to buy the AC model..
But you can make sure your country is set correctly.. and all the rest can be left on auto.
Then in the laptop force the connection to AE5ghz or whatever you name it.

Airport Extreme works fine. Cannot see two Airport express units

Hello. I just bought a new Airport Extreme and 2 Airport express units to replace my old linksys routers and to take advantage of my new MacBook Pro and iTV units. I am a Mac newbie after 20 years of PC's. The Netgear DGND3300 DSL modem feeds DSL signal to the Airport Extreme unit and it works well with good internet and signal. I am trying to use the 2 Airport Express units to extend the signal around the house. The Airport Utility has seen both of them but then they disappear and it cant find them again. They are 10 feet away for now until I get them configured. How do I get them to connect and how do I configure them to extend the wifi range?
Thank you.

The first thing to check is your AirPort Extreme.
Open AirPort Utility - click Manual Setup
Click the Wireless tab/label below the row of icons
Make sure there is a check mark next to "Allow this network to be extended"
Update to save changes
You may have already done this, but it was not mentioned in your post and is a critical step to "extend" the network.
"Hard Reset" each of the AirPort Express devices by holding in the reset button for 10-12 seconds. Then power down one device and configure one at a time.
Open AirPort Utility - Click Manual Setup
Click the Base Station tab/label below the icons
Enter a name for the device, device password and adjust Time Zone settings
Click the Wireless tab
Wireless Mode = Extend a wireless network
Wireless Network Name = Same name as the AirPort Extreme wireless network
Check mark next to Allow Wireless Clients
Wireless Security = Same security setting as the AirPort Extreme network
Wireless Password = Same password as the AirPort Extreme network
Confirm Password
Update to save settings. Close AirPort Utility immediately as soon as you see the message that the settings have been stored. You should have a green light on the Express in 40-45 seconds.
Now, log back on to the wireless network provided by the AirPort Extreme and you should see the AirPort Express that you just configured, if you are using a Mac. The Windows Firewall or anti-virus software may block the connection if you are using a PC. (The AirPort Express "disappears" as soon as you click Update in AirPort Utility because it has joined another network...that's why you don't see it. It uses a "temporary" network with a name like Apple Network xxxxxs during the configuration only).
Configure the second AirPort Express the same as the first. You will probably want to assign a different device name to that Express to keep things straight.
To "extend" effectively, the Express should be located approximately 1/2 the distance between the AirPort Extreme and the area that needs more wireless coverage. Depending on obstructions, you may need to alter this distance a bit.
The "extend" setup works like the hub and spokes of a wheel. The AirPort Extreme is the "hub" and each Express resides at the end of a "spoke". Each Express communicates directly to the "hub", not to another Express at the end of another spoke. For that reason, you cannot "extend" a device that is already configured to "extend".
Message was edited by: Bob Timmons

Airport Express works fine with non-Apple products???

I've owned my Airport Express for 2 years now and never a problem until this morning. Now, the airport express is powered on, green light and all, connected to cable modem, but my Early 2008 Macbook Pro and iPhone 4 will not connect to it. Funny though, because it shows up in my list of networks on both devices. When I try to select it from the list (of course it used to connect automatically, now it doesn't connect at all), neither the MBP nor the iPhone can establish a connection with it. Sometimes the iPhone asks for a password, even though the password hasn't changed and it is stored in the device. It should also be noted that both the iPhone 4 and MBP can still see and connect to my neighbors' wireless routers within range.
Now for the really weird part: the Airport Express still connects to and performs at 100% with other devices, including 1) my Dell running Windows Vista, 2) my XBox 360, 3) HTC Thunderbolt phone, and 4) a Sony Blu Ray player with wireless internet capabilities. I have power cycled all of the equipment at least 5 times, and all of the non-Apple devices continue to connect to the Airport Express just fine, while the iPhone 4 and MBP cannot connect. I have even installed Airport Utility on the Dell and did a full factory reset of the Airport Express, but that didn't fix the problem either.
What is going on here?

At first we could plug the Dell in directly but that was before setting up the AX. Now that the AX works the Dell cannnot connect even wired. (It says that it's connected but it cannot find server when you try to open a webpage). Could this be a problem that the moden cannot go between Mac & windows?
Most modems tend to "remember" the last device connected to it, so it's important to do a complete power-down/power-up when switching devices. It's possible that your modem did this when you attempted to connect the PC directly. My purpose of having you connect the PC directly was to verify that it can access the Internet with a wired connection and that it's wireless setting needs to be troubleshot further.
The power recycle process should be something like the following:
- Power-off the modem & AX; If possible, leave the modem off overnight.
- Power-on the modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.

FaceTime on my mac won't connect , I get this message every time i try to connect " please check your network and try again " my network works fine with everything please help me

Hi
I have MacBook Air , yesterday I tried to use FaceTime but it won't even connect I keep getting this message " please check your network and try again later " my network work perfectly with everything . however FaceTime works on my iPad . can someone please help me with this problem .
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My new airport extrem wont connect with my time warner cable modem

My new aiport extrem wontconnect tomy time warner cable modem

Have you power cycled the modem for long enough to deregister the previous client/router MAC address.. it can take 20min or longer off time. If the cable modem is also a router then the AE has to be in bridge mode.
Sometimes there are connection issues.. modem to WAN port of the AE..
Exactly what modem do you have?
Are the connectivity lights on when you plug in ethernet?

New Airport Extreme works fine with everything except my husband's Toshiba running Windows 7

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