New app downloads failing; dropbox can't be removed

10.6.8, Mac Pro 2008
These two problems seem related. (1) Dropbox isn't installing. Sometimes the .dmg appears but won't install. More often it vanishes from the downloads folder the moment the download has completed. This has also happened with an attempt to download Spotify.
Also (2) the existing Dropbox.app file can't be removed. Any attempt to move it to the Trash is met with a response that it can't be trashed because it is open, though there's no evidence for that whatsoever and the message appears even if the attempt to trash the app is the first action taken upon rebooting.
Any ideas?
Thanks,
JT
Oregon

Hello ,
Thanks for using Apple Support Communities.
Have you tried resetting your iPhone?
Restart or reset iPhone
If something isn’t working right, try restarting iPhone, forcing an app to quit, or resetting iPhone.
Restart iPhone. Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, hold down the Sleep/Wake button until the Apple logo appears.
Force an app to quit. From the Home screen, double-click the Home button and swipe upwards on the app screen.
If you can’t turn off iPhone or if the problem continues, you may need to reset iPhone. Do this only if you’re unable to restart your iPhone.
Reset iPhone. Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
You can reset the word dictionary, network settings, home screen layout, and location warnings. You can also erase all of your content and settings.
Restart or reset iPhone - iPhone
http://help.apple.com/iphone/7/#/iph3e503f70
Take care,
Alex H.

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New app downloads failing; dropbox can't be removed

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