New audio board (c/o applecare) not recognized

I just got my computer back from the shop with a new audio board, but the system doesn't seem to be recognizing it. Is there anything I can try to get the system to 'try harder' and maybe pick up the connection before I make the trek back to the apple store?
Symptoms: no audio out (speakers/audio out jack), if I try to change the volume I get a 'no entry' symbol below the normal symbols, and the hardware list states:
Intel High Definition Audio:
Device ID: 0x106B00A0
Audio ID: 0
Thanks.

Try doing a Parameter RAM reset - hold down command/option/p/r keys at start up and wait for three chimes before releasing the keys.
See if there's a red light (digital audio signal) coming from the socket, if so insert/remove a headphone jack a few times while wiggling it to switch it back to analogue mode.
Run Utilities/Audio MIDI Setup and see what it shows for Output options.
But I think you need to take it back ...

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