New Australian Prices for Creative Cloud

I've been a loyal adobe customer for years and also a subscriber to Creative Cloud since the launch and have been very dissapointed with the much higher price Australians pay for the service but I need these programs for my business.
I'd like to know if the new subscription prices for Australia will now be passed on to existing loyal Creative Cloud customers who are already subscribed? As it's a monthly subscription surely we should benefit from the new price but I want to check.
Dave

Hi Dave,
I checked your billing history and confirmed you are now being charged the new price.
-Dave

Similar Messages

OT: Adobe is considering new pricing models for Creative Cloud

Adobe is considering new pricing models for Creative Cloud. Please excuse me if someone posted this already.
http://photorumors.com/2013/06/16/adobe-is-considering-new-pricing-models-for-creative-clo ud/#ixzz2WRiE1dLX

Next year they will bring back perpetual license for customers prepared to pay over the top prices. Microsoft has done it so Adobe and others will just copy them. Who said there is morality in business?

Can I get a lower price for Creative Cloud?

I just bought the student version of CS6 last month, since I didn't know there is a service called Creative Cloud before. Can I return the student version I bought or can I get a lower price for Creative Cloud than the student price?

Yes this should be possible. Please contact Customer Support by phone and they will be able to help you.

What product qualify for the intro price for Creative Cloud?

Hi all,
I'm about to purchase a Creative Cloud subscription.
It says there are certain CS3 products/suites which are eligable for the intro offer price.
Can anybody tell me exactly which products are these?
You can still get a cheap Photoshop CS3 from ebay.
Thanks in advance.

derchrisuk wrote:
You can still get a cheap Photoshop CS3 from ebay.
Read through this before you do and make sure you don't get caught out.
Thinking of buying from eBay?
http://forums.adobe.com/message/1636890

Is there a student/education month-to-month price for Creative Cloud?

I have been looking at creative cloud membership and as a student have seen the education pricing which requires a 1 year contract. I also see and option for month-to-month pricing but as a regular customer, not as a student. Is such an option available and how would I find it? I am in the UK so I need UK pricing.

Currently, discounted Creative Cloud membership pricing for students and teachers is only available on one-year plans. This discount is not available for month-to-month plans.
See this page for more information: http://www.adobe.com/uk/education/products/creativecloud.html

Amazing 40% annual price increase for Creative Cloud

Well, Adobe is off to monopoly pricing.
I got an offer to suspiciously save in the new year. I could save "$30 a month".
This was off the new price for Creative cloud: Raised to $69.99 per month for this new year!
That is _$20_ more than the previous year, regular prices both.
It's slightly better if you do the bait and switch for previous customers.
However, 40% increase in only the second year of this CC program is an amazing display of offshore-orientated management.
Completely unfair, and in a special way idiotic, don;t you think?

Looks like the "for teams" plan is pretty terrible then. If it costs more than the individual license plan paid monthly, that sucks.
I'm not sure what kind of programs you are looking at on the mac as alternatives to adobe, but I know I am very concerned about the next couple of years when pricing doesn't look like it will expand to include sensible solutions for small businesses and small business contractors.
There does appear to be a very 'now-centric' thinking on the CC pricing that simply does not mesh with the thinking of users. It might be justifiable for some big businesses where financial decisions are made by people with budgets and little knowledge of how Adobe Anything works, but in circumstances where the paying decisions are made by the types of people who have spent countless hours studying and learning and in many cases planning for the future with the creation of a business, it's quite plainly a bad financial proposition.
The payment plan for Photoshop and LR are pretty good at $9.99/month, but the primary attraction there is for PS hobbyists and stay-at-home mom's wanting to learn something useful.
There's no real option there for serious professionals either using a basic 2D suite (PS + AI + maybe one other) or a more advanced suite (like Production Premium).
The logic of drawing customers in to CS6 packages that were well priced and well suited to people who could afford to upgrade every couple of versions and then locking the door on them is bizarre.

A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

New update to Photoshop CC features for Creative Cloud members

New Photoshop CC features for Creative Cloud members is available now. This update to Photoshop CC (version 14.1) includes an exciting new technology, Adobe Generator, which allows new workflows, especially for web designers, screen designers, and anyone who needs to extract image assets out of a Photoshop document.
Notable new features/updates include:
Real-time Image Asset Generation
Adobe Edge Reflow CC Connectivity
Open Source, Interoperable Technology
Additional improvements
For more info visit http://blogs.adobe.com/pselements/?p=388.
Thanks,
Garry

Found some of the troubleshooting steps here http://blogs.adobe.com/crawlspace/2013/06/updatingupgrading-to-photoshop-cc-faq.html. Can you also check on blog here http://blogs.adobe.com/photoshopdotcom/2013/09/introducing-adobe-generator-for-photoshop-c c.html and if needed can share issue/feedback so team invloved can share more thoughts or also post on Photoshop Forum as well -http://forums.adobe.com/community/photoshop.
Hope it helps.
Thanks,
Garry

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
Mylenium

Lightroom 4 does not qualify for creative cloud 29.99 price?

Can someone explain why the Lightroom 4 product does not qualify for the discounted 29.99 membership for creative cloud?
Offer available to all registered users of individual products and suites, CS3 or later.

Lightroom is not considered a Creative Suite individual product. Same for Photoshop Express and Premiere Pro Express.
The wording on the full promotional terms from the link at the bottom of https://creativecloud-specialoffer.adobe.com/special-offer/ is: "This offer is only available to customers who own a Creative Suite edition or individual product, version CS3 or later (CS3.x, CS4, CS5.x, or CS6)..."

Double-charged for Creative Cloud Membership - I need a refund!

My student subscription was automatically cancelled and switched to a regular subscription. Adobe never told me, but I saw on my bank statement that I had been charged $24.99 instead of $14.99.
When I first contacted Adobe and asked for a refund, the customer support rep told me to simply cancel my old subscription and create a new student subscription with my student account. I did this, and then I was charged a FURTHER $14.99 under this new subscription, for the 'new month' that I had already been charged for (that was the original $24.99 payment).
I have now tried twice to contact Adobe's support service, and both times I have heard excuses such as 'There is a technical fault with our systems - when I try to refund you $24.99, it only lets me refund you $14.99' or 'I will escalate this to a higher team member'. I have yet to hear back from Adobe and it has now almost been a month since the double charge, and I am worried I am going to be charged AGAIN (or worse, twice again) in the next month if I don't get this resolved.
Please assist, and in future, please tell your customers before you start charging random balances to their credit cards.

Hi aagirlz
An email is sent 30 days prior to the annual renewal date with details of the renewal price. Sometimes this might go to your spam/junk folders so it's worth checking there.
When you signed up for Creative Cloud at the promotional price, the offer terms would have explained that the promotional price is valid for 12 months and then you renew at the standard price for that plan.
The current student/teacher offer terms can be viewed here: Creative Cloud free trial & plans : Adobe Creative Cloud
Kind regards
Bev

New CC apps from Creative Cloud

I just watched a new webinar from Terry White announcing the new branding and 15 new apps for Creative Cloud members. I'm an early subscriber and he mentioned cheaper rates than I'm paying? This upsets me because I thought early subscribers got the lower prices?
Also announced were new apps like Muse CC, Photoshop CC and more. How do these new apps affect my updates and functionality in Muse 2.0 which I update regularly to access the latest features? Are these apps touch apps for tablet development versus laptop or desktop development?
Please advise me.
LN Vaillancourt

thebobwolf,
As soon as the new applications are made available ,you will have the same populated in your Application Manager . You can simply download them and there will be no need for any changes in your subscription plans at all.
Regards,
Kartikay Sharma

Am i the only one who when trying to enter the code for creative cloud activation ?

I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work. I have used the chat live and spent about 3 hours already going nowhere. I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off. A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
John McDonough
Date: Wed, 1 Aug 2012 18:33:58 -0600
From: [email protected]
To: [email protected]
Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
    Re: Am i the only one who when trying to enter the code for creative cloud activation ?
    created by David__B in Adobe Creative Cloud - View the full discussion
Hey John,
Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
Might test entering it both ways if you have any suspect characters?
-Dave
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Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Please Help, somebody!
Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
Very frustrated, here! I have no updates on either computer, now!

Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
-Dave

New Australian Prices for Creative Cloud

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