New B590 says not genuine battery

My husband just received his new computer from Lenovo online and keeps getting the notification that there is not a genuine Lenovo battery attached. Power Manager 6 says battery condition is "good" but has the warning and Status as "no activity." Battery life is down to 44% and doesn't charge. Please advise.

hi kinnick21,
Welcome to Lenovo Community Forums!
Please try to uninstall the Lenovo Energy Management under Control Panel / Programs and Features / Uninstall a program.
And Install it from these downloads
Download the one for your WIndows Version
WIndows 8
Lenovo Power Management Driver
Windows 7
Lenovo Energy Management
32,64 bit
IN1EGC12WW6.exe
7.68 MB
If that did'nt resolve it, I would Suggest Calling Lenovo Technical Support for Assistance.
Best Regards
Solid Cruver,
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I bought an HP IMedia 2.6Gig, was stolen in burgalry. Now pc says not genuine os from backup. Ideas?

I built a pc out of bits and pieces, and the thieves left my external drive with backup os and sys image on it. After much tinkering, Microsoft is now saying my os (win 7) is not genuine. How do I get the stolen pc flagged and my bodged up 3Gig dual core I made from bits i'd saved acknowleged as the genuine puter?
Also, can the original IMedia be traced so I can a) send police to recover it or b) send it a virus or summut to deny it to the thieves. I don't think sending a virus or whatever to my own computer would be illegal.
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I was in hospital earlier this year, and my flat got robbed while I was away. My computer was stolen but I had a backup on a removable harddrive. I built a new computer out of spare parts and re-installed my software. But now im being told that it's not a genuine copy, but it is. Whoever stole my computer is using it illegally. I bought the computer (Hewlett Packard 2.6Gig Quad core Imedia) from PC world in Colchester. I reported the theft to the police, but they didn't catch anybody. It looks like someone is still using my computer though, and I was hoping you might be able to help me transfer the genuine status to this computer and perhaps give me some advice as to how to locate my old one. I'd rather like it back, but if this is not possible i'd like to be able to trace it to an address so I send the police there. I don't think its fair that the thieves are using my genuine copy and my backup is being listed as non-genuine.
I have done a report on the system I built, which is:
Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6D409CF2-A883-4B09-9A65-7BD9C0A412EB}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6D409CF2-A883-4B09-9A65-7BD9C0A412EB}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1152468207-3594797296-414365017</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>945GZM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FF IQ</Version><SMBIOSVersion major="2" minor="4"/><Date>20070307000000.000000+000</Date></BIOS><HWID>A6F23107018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>iQonIE</OEMID><OEMTableID>GENERIC1</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3012009
Installation ID: 007562469923390690588162702575559966024023628453990112
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 3
Trusted time: 15/10/2012 20:15:30
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 10:15:2012 20:12
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: NAAAAAIAAgABAAEAAAADAAAAAgABAAEAJJQs+5TsWKqqdgbo/GXeSJ7CSc4xCvR51pOA1w==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC iQonIE GENERIC1
FACP iQonIE GENERIC1
HPET iQonIE GENERIC1
MCFG iQonIE GENERIC1
SLIC iQonIE GENERIC1
I would be very grateful if you could help me. I'm a sufferer of clinical depression and it was so bad I had to go into hospital for 5 months. Loosing my computer was really awful and although the police know who robbed me, they don't have any substantive evidence. If I could get this computer registered as the legitimate one, maybe the old one could be traced to an address using its IP or something. I think I might even have the original reciept somewhere from the PC world store in Stanway, Colchester from when I bought it. Can I get anything done to my stolen computer to make it inoperative if it can't be physically located?
Best wishes,
Mr L. J. Brodigan.

Sorry, but this is a peer-to-peer user support forum. HP maintains no official presence on the forum. There is no way to trace your stolen computer. Please file a claim with your insurance agent or company for the loss. They will require a copy of the police report.
The reason your OS is invalid is because it is tied to the motherboard in your stolen computer. The HP OEM Windows OS requires information in HP motherboard to cause the OS to activate. This is the way the OEM licenses works. The only proper way to correct this issue is to purchase a new copy of Windows.
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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Hi Ammo23,
Welcome to Lenovo Community Forums!
This error may be a Software/Firmware Related or the battery is really bad and being read as not genuine.
can you try Doing this,
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2. When Booted Back up to Windows,
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Let me know your Findings
Cheers!
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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Solved!
Go to Solution.

jiazimouse wrote:
I didnt ask, but he did ask me whether i had an external cd/dvd drive ... and i said i didn't. I guess I would have to send my notebook to them to reinstall win 7 if he asked. But one key recovery solves the problem anyway.
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