New battery fitted, now phone wont work just states connect to itunes  but i cannot

Help, new battery fitted, now iphone won't work just either shows apple sign or states connect to itunes, but i cannot....
Tracy

Who installed the new battery? If you had it done by Apple, take it back in. Something is wrong. If you had it done by a 3rd party, take it back to whoever installed the battery. They broke it.

Similar Messages

  • Upgraded to new software version - now phone wont work

    i use vista - i plugged my phone in today (whihc isnt jailbroken) - it asked to download the new software and install - when trying to install - it wanted the mobile device recovery drivers - i have tried everything sugguested - manually selecting the drivers from common files - also completely reinstalling itunes.
    this is a business phone and is now unusable
    please help

    Hi miller5280
    Can you please explain the steps you took to "activate" your phone again?
    I am having this problem:
    1) after upgrade to the new software, phone was stuck in recovery mode (usb-itunes picture). Not jailbroken either.
    2) have done the "reset" i.e. off button & home button together
    2) I reinstalled itunes many times
    3) switch usb port many times
    4) de-auth / re-auth many times as well as purchased / download free apps (however, unable to sync due to itunes not recognizing the phone)
    5) BUT it still won't restore (error codes such as 13, 14 0r 1604)
    Can you or any here help me?? Can't use the phone at all. Very frustrating.....
    Tks

  • How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

    How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

    The following assumes you've been backing up to icloud all along.
    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your device.  Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
    Let us know if this method does not work.

  • I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    So what happens when you connect to iTunes?

  • I changed my 4 digit password to lock the screen and forgot what I changed it to. Now phone is disabled and says connect to itunes. Has this ever happened to anybody?

    I changed my 4 digit password to lock the screen and forgot what I changed it to. Now phone is disabled and says connect to itunes. Has this ever happened to anybody? How can I fix this? I share my phone bill with my mom and my itunes account with my husband? I have all the apple ID's if needed

    http://support.apple.com/kb/HT1808

  • I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    Hi,
    Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
    My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done.

  • I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

    I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • My ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put the passcode in my ipod, and i can't do anything with my ipod until it connects. what should i do?

    my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?

    Restore...
    From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
    There's more to try but let's go a bit at a time.

  • HT1212 my phone is disabled and says connect to iTunes but i want to recover and save all my data's and pictures before restore

    my phone is disabled and says connect to itunes but i want to recover my data's and pictures before restoring it with itunes.

    You may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you haven't synced it to that computer before then you won't have a backup on it to restore your content from. Do you have any of your content on it for re-sycning and/or have you been backing up to the cloud ?
    You can re-download your apps (if they are still in the store) via the Purchased tab in the App Store app, and you may be able to re-download music, films and tv shows via the Purchased tab in the iTunes store app.

  • Did ios update now phone wont work

    Help!  I just tried to do an update on my iphone 3 (which was prompted when connecting to itunes) but now my phone wont work at all.  It wont configure

    Any specific error messages?
    Try switching off your seurity software and restore the device http://support.apple.com/kb/ht1808
    NB: using that article will erase everything so make sure you have a backup
    try restoring on another computer if this fails, and if that doesn't work either, the device needs hardware repair.

  • Downloaded app Now phone wont work

    I downloaded I heart radio
    When I tried to run it it would not work...Tough luck...Now I find my browser wont work my phone wont work
     When I try to use my browser I get a message
     THe radio on the device is currently off or the battery is to low for the radio to be used. As a result the browser cannot retrieve any web pages
    The phone is fully  charged I deleted I heart. I tried turning the phone off, I pulled the battery fo 30 sec. Nothing helped any ideas???

    Hi and welcome to the forums jmax1863!
    A couple of places for you to visit: Blackberry 101     Tips & Tricks
    The "radio" on the BB actually refers to the network connections.  Go to Manage Connections and Turn all connections on.  Let us know how it goes.
    Happy to have you here!
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Changed number online now phone wont work what do i do?

    my husband went on line and changed to a local number - now the phone wont work... i dont know whats wrong but hes stuck in flordia working third shift and im in sc and the account holder. everytim i call it it goes straight to voicemail and he has messaged me via the computer that it wont allow him to dial out.HELP PLEASE

    Did you try shutting the phone off and then re-powering it with any results.. ?  Give that a try see what it does it may help push the Number through or  Try this Dial * 228 send then 1 to reactivate it  try that see if that works.. Let me know if it did or not I'm on the forum for a while this morning.. b33

  • My ipad just says connect to itunes but when I connect to itunes it does not show up in itunes nor does it start.... please help!!!!!!!

    Hello,
    I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
    Abhishek

    Try recovery mode now.
    iOS: Unable to update or restore - Apple - Support

  • I tryed to update my iphone, now its saying i have to connect with itunes but when i plug it into a computer the only option is to restore it, i would lose all my things please help quick.

    so recently i wanted to load my friends music onto my phone because my laptop broke and i had no other way to get my music. i loged out of my itunes so the music could load without any problems. i tryed to so an update on the softwear today and my phone says i need to conncect to itunes, but when i try the only option is to restore it! that would mean all my things on my phone GONE. please help i cant live without a phone for long but i dont want to have to restore it. pleaseee please tell me somone can help.

    The problem is your friend's music does not belong to you.  It is owned by your friend.
    I'm afraid you cannot do what you are trying to do.  Restoring the iPhone is what you would have to do.
    In the future, put your music on the computer and transfer it to the iPhone, not the other way.

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