New battery is smaller than old one

I had the battery replaced due to the recall. The new battery appears to be 'shrinking' and does not sit in the battery compartment very well. Theree is a sharp lip around the edge of the compartment. Has anyone had this issue - especially with a black MacBook. Is there a way to make it fit properly, or is the new battery faulty too?

I had my BlackBooks battery replaced a few months ago and it fits pretty good. You might take it in to a store and show it to them.

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New hard drive slower than old one

Hello, my Seagate 120GB 5400rpm drive crashed 6 weeks ago and I made use of the warranty to get a replacement (refurbished) drive. I think this drive is no good because I have noticed a marked decrease in performance:
-Upon coming back from sleep mode the screen turns on but it pinwheels for several seconds, showing the time it was when I put it to sleep.
-My battery also lasts considerably less now. The battery is about a year old and had been lasting me up to two hours. It now doesn't last much more than one.
-I also tried to rip a dvd today and had to stop because it was going 5x slower than it had even on this drive when I first got it.
Is there anything else that could be causing me this decreased performance besides a subpar drive?
I have been in touch with Seagate again this weekend and they suggested I send it in for another replacement, which is fine, but is there a way I can copy all of this drive onto my replacement when it gets here? Or should I need to start fresh and reinstall everything on the new one?
Thanks.

You might want to check that you have selected a startup disk as "Macintosh HD" so the OS x knows where to boot from. If there is no selection under startup items in System Preferences then boot up is delayed by a few seconds as OS X would look for a functional startup disk.
Check and see if this works for you in bringing down boot times.
PS> Also check what login items you have in the lisr under Account.

New Macbook Pro slower than old one.

I recently got a new Macbook Pro, unibody, with 2.8 Ghz core 2 duo and 4 GB Ram. I am upgrading from a Macbook Pro with the previous body design, that is 2.5 Ghz core 2 duo and came with 2GB RAM but I upgraded to 4GB myself.
I got the new MBP, migrated some applications and my settings. Now when I start Firefox I sometimes get the spinning beach ball for a few moments before my homepage loads. Also for example, if I have 2 tabs open, with one playing a youtube video in the background and I'm browsing in the other, the video will stutter and I'll get the beach ball for a few moments when I try to go to another page. This happens no matter what browser I try (Firefox, Safari, Camino). And it never happens on my older MBP, it's a little annoying that a system that is 2 years older seems to perform better.
Any ideas or tips?

You might want to check that you have selected a startup disk as "Macintosh HD" so the OS x knows where to boot from. If there is no selection under startup items in System Preferences then boot up is delayed by a few seconds as OS X would look for a functional startup disk.
Check and see if this works for you in bringing down boot times.
PS> Also check what login items you have in the lisr under Account.

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

I had Premier pro given me by the college I attend and do no use wi fi and do not use cloud. My laptop completely died and will be sent back to Apple for exchange. How can I reinstall Premier Pro on a new Apple computer since the old one is completly dead

I had Premier pro given me by the college I attend and do no use wi fi and do not use cloud. My laptop completely died and will be sent back to Apple for exchange. How can I reinstall Premier Pro on a new Apple computer since the old one is completly dead and could not be unregistered?

Hi,
You have not specified which version of Premiere Pro was given to you. If you don't have the disc (which i suppose you don't have) you will have to download it online.
As far as your registration is concerned, for Premiere Pro CS6 or earlier you will have to reach Adobe chat support for further help: http://helpx.adobe.com/contact.html
For Premiere Pro CC and later, you will not have much problems reactivating it.
Thanks,
Rameez

HT201269 I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please he

I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!

I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content.

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

I in have a product registered an old account, how do i move it to a new account and close the old one?

I in have a product registered an old account, how do i move it to a new account and close the old one?

COntact support by web chat.
Mylenium

I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID.

I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID. If you can help, please do! Thank you very much!

I have the EXACT SAME PROBLEM and have been researching the past 2 hours!!!! Aaargh!

I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be pa

I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please

Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above.

I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

Thank you for your suggestions. I downloaded a more recent version of Twain, but this didn't help. I also tried closing and opening Photo Shop and restarting my computer without success. Reinstalling Photo Shop sounds like a very promising solution, but I'm not sure I will do it. In the meantime I can scan items using a printer program. These scans open in Photo Shop. It is an extra step.

HT5625 I want my new iPad mini to use my new Apple ID, not the old one that pops up without seemingly giving me the choice to update the Apple ID user name; as a result I haven't been able to update my APPS for some time.

I want my new iPad mini to use my new Apple ID, not the old one that pops up without seemingly giving me the choice to update the Apple ID user name; as a result I haven't been able to update my APPS for some time. I changed my apple ID when I got a new e mail address a few months ago .

Any apps you have installed from the old AppleID will always be tied to that AppleID. You have no choice but to enter the password for the old AppleID if you want to update apps downloaded using that ID.
The only way to stop being asked for the password for the old AppleID is to remove all apps from the device that were downloaded using that old AppleID.
You'd then need to re-download (and re-purchase) any apps you want to keep using under the new AppleID.
Apps cannot be transferred between AppleIDs.

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this?

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this? Someone please help!

Try using Google's DNS instead of the one your IPS is providing.
- To change on the iPod go to Settings>wifi and change the DNS to 8.8.8.8
- For the computer see:
Public DNS — Google Developers
- Did anything happen to your router right before this started? Maybe the router is blocking the port used.

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

Yes- it is a Mac. I went through adobes system requirements and re- downloaded supportive software. The notice seems to happen near the end of the down load with the messages above. I'll look into your suggestion. Thank you- appreciated.

New battery is smaller than old one

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