New battery & still won't hold a charge

Hi All:
I have a 6th Gen 120GB silver Classic. A few weeks ago the battery started to totally drain in a few hours' time. I had a new battery installed a few days ago, with no change.
I've done a few soft resets to no effect. The tech who replaced the battery says it could be the charging port, but it stays charged while connected to my machine or through the wall charger, so I doubt that's the culprit. I'm starting to think my only recourse is a restore, which is something I want to avoid if at all possible--I have everything backed up, but it's still going to take me a few weeks to reload my library
So, has anyone had this problem, and how did you solve it?
Thanks in advance!!

Presumably, there is a warranty on the new battery. Perhaps you should talk again to whoever changed it.

Similar Messages

  • My battery still won't hold a charge. Can't Apple get me a new iphone under warranty?

    I have an iphone 4S. With no apps running it will die in six hours on standby. I've tried everything on the support page, rebooting, restarting, reloading the software, and it makes absolutely no difference. I've been to the Genius bar and they just wipe everything and hand it back to me with a new OS. After spending hours to restore everything it is back to the usual battery drain. If I actually use the phone then it lasts only a couple of hours at the most. Apple has dragged this out for 11 months and I'd like a new phone. Is there any way to get them to give you one or do they just wipe, add the OS all over again and hand it back for 12 months until the warranty expires?

    You would have to ask Apple.  ONLY they can determine if the iphone is defective or not

  • My brand new ipod touch won't hold a charge

    new ipod touch won't hold a charge. Genius bar said something might be corrupted, but I have no trouble with my iphone. please advise.

    The try restoreing your iPod. First from backup and if problem persists, restore to factory defaults/new iPod.
    ALso describe what you mean by will not hold charge..

  • I have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

    i have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

    Advice:
    1. Learn to use punctuation and sentence structure - your post makes little sense.
    2. I'm getting the idea you now want to use your old "useless" battery.  Why, if it's useless?

  • Brand new ipod shuffles won't hold a charge

    I've bought and returned 2 ipod 4th generation shuffles because they won't hold a charge for more than 1.5 hrs after I charged them overnight. Those were brand new ipods and I use them for the gym. Why aren't they holding a charge? Has anyone else had these problems? They are supposed to have a long battery charge.  I don't want to keep buying and returning ipod shuffles. My other ipod shuffles haven't lasted long either. The battery quality is very low. I might try a 3rd shot but I'm very frustrated. 
    Can anyone recommend another brand other than Apple?
    Thanks

    When you are excercising with the Shuffle do you have it protected with a moisture resistant sleeve or case?  If not, there is a good possibility that moisture is making its way into the Shuffle and deteriotating its internal components including the battery.
    You could test this out, by replacing the Shuffle a third time, charging it over night, and then seeing how long it lasts on a full charge without using it for exercise.
    B-rock

  • New Mag Adapter, New Battery, Still Won't Charge

    Last weekend I purchased a new 85w power supply and a new battery at the Apple Store for my 17-month old MacBook Pro. The battery will not charge (though it is recognized), and the green light on the charger will not illuminate. I'm pretty confident that the power supply is not the issue, as the one I replaced was only 4 months old (because the green light did not illuminate, oh well..).
    I've tried:
    - Reseating the battery
    - Resetting the SMC
    - Installing MacBook Pro Battery Update 1.2
    - Resetting the PRAM
    Desperately seeking any other tips and tricks!
    Much thanks -
    Joe

    To Apple Discussions!
    Take the items back to store & show them that they do not work.

  • I replaced the battery in my iPod 3G, but it still won't hold a charge. Can this be fixed?

    My ipod suffered some water damage early this year, leaving the device itself working fine, but making it so that the battery drained itself within a day after each charge, whether it was used or not.
    I therefore assumed the battery was the problem, so I replaced the battery, restored the iPod, and recharged it.  Unfortunately, the problem has continued.  Since the battery got replaced, I imagine the battery itself is fine.  What else could be causing the problem, and how can I get it fixed?

    most likely the mainboard and 30 pin connector took some damage and wont connect properly you just might need to replace the mainboard and everything will be fine. (P.S.you should cheak for other damage aswell)
    hope it works out :3

  • Swollen battery.. won't hold a charge? HELP!!

    Let me start off with... the Blackberry Curve has to be one of the worst phones I've ever had. Seriously.
    I purchased my first Blackberry in 2010 I believe and it was the Curve 8530. Started off great but then I eventually started getting problems like my trackpad would stop working and then certain letters wouldn't work anymore. After sending it in for repair 3-4 times, which doesn't work they just fix the phone and it'll work for a week or so and then the problem re-occurs. Well luckily, or not so lucky, I was given a brand new Curve 9300 3G last year. Things started out great and I actually loved the phone. It was much better than the first one but of course, problems started.
    From trackpad not working to white screens, this Curve sucks too. Now I'm facing a battery problem. I started noticing the battery cover wasn't fitting properly. At first I assumed it was from dropping it or something but then I tried removing the battery and placing the cover back on. It closed properly. Right when I go to put my battery back in, I noticed that the middle of the battery was swollen. I immediately took it out thinking it might blow up or something and switched it with the battery of my old Curve. Within a week I had the same problem...
    On top of this, the batteries would get to 80% and just die completely. So, for two days I would charge each battery one by one use it until it died and switch it for the other. Obviously this gets annoying so I ended up finding another Curve battery. It was fine for about a month or so before the same thing occurred.
    What sucks is I'm in a 3 year contract. I can't afford to cancel my contract or purchase a new phone so I'm stuck until I'm eligible for an upgrade which is who knows when. I want to know if it's me ruining these batteries, this stupid Curve or if these batteries (somehow all 3) are defected and how can I stop this from happening from other batteries?

    Hey Jenna510,
    Welcome to the BlackBerry® Support Community Forums.
    When charging the BlackBerry® smartphone are you using the charger that came with the BlackBerry® smartphone? Or a 3rd party USB wall charger or car charger charger? If you are using an official BlackBerry® smartphone charger, we would suggest contacting your point of sale for warranty and repair options.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Got new battery, still won't turn on

    Laptop wasn't turning on, figured it was the battery so go a replacement, put that in and it turned on. When I came back to the computer, it was already off again and now it's not turning on. Tried taking the battery out, unplugging the AC and holding button down for 15/20 seconds and every variation. Any more ideas?

    Hi @Jvbacha89 ,
    Thank you for visiting the HP Support Forums and Welcome. I have read about your HP 2000 Notebook and getting a blank screen on startup. Try performing a hard reset.
    When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
    Here is a link to computer won't start for Windows 8. Did you replace any of the hardware?
    Have you tried a different walloutlet  or a borrowing a different AC adapter?
    Please let me know how this goes.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My new ipod touch 3g won't hold a charge. The genius bar reset my old one twice and it still wouldn't charge. They gave me a new one but it also runs out of power overnight. They suggested that I might have a corrupted file somewhere.

    My new ipod 3g won't hold a charge. The genius bar reset my old iPod thinking that would solve the problem. It did not. It continued to discharge over night. They then thought I had some corrupted something, somewhere, but did nothing about it. They gave me a new iPod. It however is also discharging. If I do have a problem somewhere, why doesn't it affect my iPhone, which never seems to need a fresh charge. Please advise.

    Unfortunately, I am somewhat of an expert on this issue.  The problem is with the Charge design.  I'm very sure Verizon & Samsung know all about this defect in the hardware  The issue is with a hardware switch that gets stuck and drains the battery.  It seems to be connected with the camera part.  I have exchanged my phone like 5 times, hoping for a better outcome... same problem each time.  Finally, when it was out of warranty, the only solution left was to do the hard reset thing, thereby losing all your programs, etc. You will notice after the complete reset that everything works fine for awhile, until you do something that triggers that switch, which I have tracked down to the camera.  If you don't use the camera, no problems.  One big clue, for me anyway, was when the problem is starting, I lose access to my SD memory card apps.
    I HAVE managed to recover my phone just a few days ago without the hard reset, as JCO23 mentioned above.  Remove your memory card, restart your phone.  When the phone is fully booted, insert your memory card, and it will "mount" just like during startup.  Then go to your apps and delete a few at a time.  btw, it might crash during this process, in which case you need to start again.  keep removing apps a few at a time until the only apps left are the ones stored on the phone itself, not your memory card.  You will notice it is now stable, at some point.
    I'm also sure by now, you've gotten the usual Verizon response to buy a new phone.  I can't wait... I am tired of resetting my phone and losing my apps all the time. 

  • My macbook pro won't hold a charge for more than a day...do I need a new battery?

    my macbook pro won't hold a charge for more than a day...do I need a new battery?  I have a 13" early 2011 model.

    A: did you leave most of the time or always plugged in?
    B: did you often drain the battery very low?
    If so, then thats the issue
    From Apple on batteries:
    http://support.apple.com/kb/HT1446
    http://www.apple.com/batteries/
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
    Considerations:
    Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
    In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
    Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
    Ultimately counting charge cycles is of little importance.  Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery. 
    Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
    Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
    Peace

  • *new* 80GB, Battery won't hold a charge?

    hey guys, i just got an 80gb and it won't hold a charge.
    when it's plugged into my mac or the external charger it works fine but when i unplugged from either source it plays about 2 songs (showing full battery life) and then displays the low battery sign and then cuts off.
    did i get a lemon? does it just need a new battery?
    please help if you can.

    Not thinking there is a local handy apple store in iraq. Really thing I can suggest is you trying the five r's see here
    http://www.apple.com/support/ipod/five_rs/. Not really much else at this point. Probably really is a service issue, but give the other a try. Maybe if you find somebody going back to the real world they can take it and have it serviced for you and send it back. Is there no way you can send it in using fpo/apo (not sure what they call it now adays) you can go online here and request service:http://depot.info.apple.com/ipod/
    Or maybe send it back to a loved one they can exchange if for you and send it back. You can request service on line, use your home address and they will send the package to your home, then your family can send it into apple for you, or have them take it to 5th ave.
    Sorry I can't be of more help and [b]thanks for what you are doing over there! Been there, done that, got the tshirt to prove it (viet nam 2nd rangers)

  • I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, what should i do?

    I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?

    Try:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    If still problem make an appointment at the Genius Bar of an Apple store.

  • I pod classic battery dies (2n ipod classic that i've had to do this) and won't hold a charge. 1 month out of warranty. How do you get a company to make better products or have better warrantys?

    Second time this has happened to an ipod classic that i bought (the last one I bought 14 months ago and it is out of apples warranty.) Battery won't hold a charge or even register when pluged into anything (wall charger, USB, mac book, etc.)
    Apple is refusing to do anything except charge me $60 for a refurbished battery (let me remind you that I gave them $370 14 months ago for a brand-new (not refurbished) i pod classic.
    Any ideas on how to troubleshoot this battery issue? The obvious answer is for apple to make a better product (2 ipod classics, 2 ipod classic battery die outs. the most recent purchase in a shocking 14months ago.) Better products or more realistic and forgiving warrantly policys.) I am NOT going to pay for the $60 swap out as Apple has taken enough money from this sucker (will never purchase another shoddy apple product again.)
    Fool me once, shame on you. Fool me twice? Shame on me for giving my $ to apple. THEY ARE A FAD COMPANY WHOSE PRODUCTS ARE PART OF A CULTURAL FAD---nothing real is in there (well SOMETHING was real and working for 14months.)

    I feel your angst, especially, knowing that Apple has become the most profitable company in the world, by selling us products that breaks down when the warranty run out, and crap service staff, who doesn't know anything about the iPod Classic, except offer to sell us refurbished iPod classic.
    You can get the Battery replaced at 3rd Party store for less.
    BTW, (most contributors might not agree with me) if  you recharged your iPod everyday, it will be dead just 2 months after the warranty expires. My logic, the iPod battery will last for about 400 recharge cycles according to Apple Specs listed below
    Charge Cycles
    A properly maintained iPod battery is designed to retain up to 80% of its original capacity at 400 full charge and discharge cycles
    So if your lifestyle is plugin in to car Audio dock, while driving, and plug in to home stereo while home, then it is 2-3 charge cycles per day.
    But then you cant do anything about it, just switch to another media player.

  • 5G video,  Replaced new battery,still wont charge,here's what ive done

    My english isnt very well, hope u understand most of it. If you are impatient with my story you could just scroll down to the bottom,
    Ok, so, my 60gb 5g ipod video is about 2yrs old. The drain battery thing starts happening a year ago.
    With a full charge(as the screen said), once it's unplug from power source, it dies within 1 mins. so, i bought a new battery on ebay(hang on dont say the battery is bad, keep reading) put it in. That slightly improved, with makes it play for about 2hrs with a full charge. Not long after the replacement of this new battery, the ipod starts draining,and die quick again.
    I decided to give it one more chance, and got a more expensive battery from ebay again.
    after i replaced the battery, plug it into charge, it already says fully charged. At first i thought maybe it comes charged. so i unplug it. but the battery meter reads low, with like maybe 5% left.
    That's when i realize, the problem is not the battery but the ipod.
    I've read hundreds and hundreds of thread online. doesn't really help. I did all those reset
    , disk mode and restore. The ipod still thinks the battery is charged and wont let juice pass on to the battery. At last, I've found a 13.1.2.1 firmware, and downgraded it from a 1.3, and see how it goes. Sadly, nothing changed.
    @@@@@@@@@@   IF you are impatient, JUST read this part @@@@@@@@@@@@@@@@@
    I took the NEW battery out, found a 3.7v charger, and charge it externally / manually.
    put it back in, the battery meter( the one of right top corner, while unplug) reads a 80% charge)
    so, this proves that the battery is 100% GOOD ! when i plug it in, the ipod still thinks the battery is charged and wont charge it.
    Here's my conclusion. There's a problem with the motherboard/mainboard, either the chip that prohibits battery from over charging is out, or there is something wrong with the socket.
    My solution(which I haven't done yet) is drill a hole on the back plate close the the battery location, Charge it from the outside, with wires directly connect to the battery(if u rip those plastic tape carefully, u would see the +/- connectors).
    Cost: 3.7v charged, should be less than $15 or just find a unused cell phone charged.
           or just mod your ipod wall charged.
           Connectors between the wires to the battery and the external charger could be find it
          Wal-mart, Ace, and many other store. for Wal-Mart they are usually in the Auto  section. Should be around $5
    So, the whole fix for mine is just $10, since i mod my own ipod charged. and the $5 tips at a auto shop for the guy that drill the hole for me.
    This saves me $90 from buying a used 60gb ipod from ebay, and around $300-$400 from a new one at apple.
    After all, I post this because i dislike the way apple treat their costumers, they simply wants you to buy a new one instead of helping you. I've read lots and lots of stories about how people are unhappy, upset and even angry with apple. I'm one of the millions.

    by the way, replacing the motherboard cost about $55 if u do it yourself, which i would rather buy a new one if thats the case.
    and sorry that i didnt do a proof reading, of which lots of error in my post.

Maybe you are looking for