New battery & won't turn on?

So I haven't used my phone for a while because my battery died and the Verizon website wouldn't let me purchase one, so I bought one off amazon. I received my new battery today, and my phone was working great! until my battery died. It's been on the charger now since 4pm, it's now almost 11:30pm.
My phone charges for all of two minutes and then 'discharges' the battery??? after the first time it discharged the battery it wouldn't turn on... and it still won't turn on.
Is there any way to fix this? 

I bought the Droid Razor back in March 2012. Within 1 week the phone went dead and would NOT receive a charge from any source, not an ac charger for home, dc charger for car, usb from computer, NOTHING worked! I took it back to the store where I bought it from and they replaced it with a brand new phone. I then purchased the add on battery pack, just to be on the safe side. Now it's happening again! And the external battery pack is useless. I've been plugging it into different devices and letting it charge for hours and even over night since Monday. It still doesn't even recognize that it's plugged in.
I called Verizon today and first of all, the customer service rep was condescending and rude.Second, they are supposedly sending me ANOTHER replacement. But since it's Friday, I have to wait until Monday to receive it....UNLESS... I want to pay $19.95 for a Saturday delivery. I'm paying for a phone I can't use and I'm expected to pay the expedited shipping??? Will I be refunded for the amount of time the phone served as a paper weight?
This phone is very nice with all the features and it's apps and so forth, when it's WORKING!!! But if you can't turn it on, no amount of features and apps make it worth the high price of it. Very disappointed!

Similar Messages

  • Satellite M45-S165 New Battery won't charge past 25%

    Hello,
    This is a Satellite M45-S165 running Windows XP SP2.
    I just put in a new battery from Technuity sold at Circuit City. Followed the instructions and let it charge for 10 hours before using it. The laptop was turned off while charging.
    Turned on the laptop and Toshiba Power Saver said that the battery was only charged to 25%. It just won't let it charge any more than that.
    I shut down TPS from the task manager and opened the Windows power meter on the control panel. After running on just the battery for a while I tried to recharge it. But the windows power meter is showing that the battery is charging, but that is stuck at 3%.
    The battery is new, so any idea about what is keeping it from charging completely?
    Thanks.

    Hello
    At first I must say that you have done everything correctly and this issue is probably not because of the battery (I hope you bought the right one). The question is is there some problem with power supply electronic.
    You must understand that it is not easy to offer simply explanation to such issues and to find out what is wrong there it is necessary to run diagnostics program and check power supply electronic functionality.
    This can be done by authorized service provider only. So you must make decision what to do. Make a call and ask them what can be the reason for this. Inform you what can be done with it. What else you can do?

  • Replacement battery won't turn on ibook

    Have a used 14" ibook g4 that was only operable when power supply connected. replaced battery today and now won't turn on at all. bought new replacement from reliable third party vendor. has 4 indicator l.e.d.'s but not operating machine at all. Here's the interesting part. Swiped battery from my brothers 12" ibook g4 and held in place on contacts (obviously wouldn't stay in on its own due to smaller size) and machine turned on and booted up properly. Thoughts?

    You may have received a bad battery. Contact the vendor (might I ask who they are?) and see if you can get another replacement.
    ~Lyssa

  • Z10 will not charge & with new Battery will not turn on

    I have have had my Z10 about a month now, I am gernerally happy with it as a work phone which is similar to my private Iphone5. Unfortunately the Battry life has been reducing on a weekly basis to around 4 hrs between charges. Now it is dead and will not wake up, so I bought a new Battery, now it blinks once the three times but will not turn on.
    Any ideas ? The OS is the latest on the Blackberry site, but as I can turn the phone on I can't be more specific.

    Hello,
    From your description, if your charger is "known good" (e.g., it can charge other devices), then one can only deduce that something (hardware) inside the BB related to passing power from the charger to the battery has broken. Or that something passing power from the battery to the device has broken.
    Regardless, if your charger is 100% fine, then it sounds like a hardware problem for which no amount of OS/software level fixes nor internet-distance diagnostics can be of much value.
    I recommend you seek formal support via your official warranty channel. Normally, that starts with your original place of purchase or an authorized service center -- it varies by region.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Brand new iPod won't turn on.

    I've recently purchased a 30GB iPod video, but it does not seem to work. I've studied the help documents to the best of my abilities and consulted friends who also own iPods, but have yet to find out how to solve my problem.
    As the subject line says, it will not turn on. It has never, since coming out of the box, been on. Any idea what is wrong with it?
    To speed things up, here are the things that I have done:
    1. Installed the companion software on a first computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
    2. Installed the companion software on a second computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
    3. Uninstalled and reinstalled the companion software on the first computer, retested the iPod in all USB ports, then had the same thing happen (or not happen, if you like :D).
    4. Confirmed that one of the USB ports was functional by inserting a spare mouse into it, which was detected and powered by the computer.
    5. Proceeded to insert the iPod into the tested port and waited for over an hour on the suspicion that it may simply not be working due to a lack of charge. No success.
    6. Went through the "Five R's" as best I could. Though probably futile since it has never been active, I attempted to Reset it. I believe that I've established that I've Retried, Restarted, and Removed, and of course, I don't really know how I can Restore an unused iPod that won't do so much as to activate.
    In trying all of this, I tend to get the feeling that it shouldn't be this hard. If I've overlooked some detail, it would be helpful to know it, but I feel that I've been fairly thorough in testing it. It also doesn't particularly help when most of the guides assume that my iPod will (or at least did) activate .
    I don't want to jump to conclusions, but I suspect that my iPod is defective, if you know anything that would suggest otherwise, then thanks for your help. Otherwise, thanks at least for you time and consideration.
    30GB iPod video   Windows XP  

    "XP Engergy Savings Disable USB Ports"
    I followed the steps and made sure that all of the USB ports would be enabled. I tried the iPod in two of them (one for over ten minutes). The charging signal did not come on. The screen remained blank. I followed the link at the bottom of the help page, but it took me to a document that would not help since it assumed that I could put my iPod in disk mode, which dosen't seem to work (more than likely because it needs to turn on to do this). No luck here.
    "Windows confuses iPod with a network drive"
    I followed the steps up until step five, at which point, I could go no further because it requires the iPod to show up on the Computer Management screen. Mine doesn't .
    "iPod missing in iTunes and or Windows, includes 5R's"
    There were several things here to try. I looked to see if there was an infection on the computer. I feel relatively sure that there isn't one, especially on the second computer that I had used (since it is new and has not been used on the internet for more than a few days).
    Next applicable item: system requirements. I actually have one question to ask here. Adobe Photoshop Album 2.0 is listed as required, and I don't believe that it is on either computer. What are the implications of this--will not having this software cause to iPod to fail to even display a charge icon? This seems to me like it may be the source of the problem. I had only looked at the box which did not list this software as a requirement. It feels like a little bit of a stretch (I'd expect the iPod to at least charge), but has the lack of this software been known to cause the iPod to fail to work in the same way that mine fails?
    Next applicable item: formatting for Windows. I need someone else's expertise here. Do iPods ever ship formatted for a certain type of computer? I wouldn't expent them to, be even if they do, would this create the symptoms that my iPod has? It would seem rather inflexible if an iPod couldn't do so much as to charge on an incompatible machine. I can't check how it is formatted (or if it is formatted at all) because it won't turn on. Do you feel that this area is a potential source of the problem?
    This next applicable item is "Your iPod needs service" . I'm nearly sure that this is true, but I'll wait at most a couple more days to see if anyone will be so kind as to answer these questions (and hopefully to see if I can resolve this issue). Thanks in advance.

  • New MBP won't turn on unless it's on AC power

    So, my new MBP won't power on unless it's plugged in. It had 80% charge left. The sleep/wake light was on, but the keyboard was unresponsive and the screen remained off. This happened out of the box, so I charged it, and thought that was it. This morning it did the same thing again. But NOW it seems to be working again. I'd hate for this to happen again, after I can return it. I've tried to replicate the problem but to no avail. Any ideas?
    The wake on AC power is not an issue here.

    I've had my Macbook for 2 months now. Yesterday VLC was whining that my CPU wasn't fast enough to run a video. Then about 1-2 houras after when I was opening a video in VLC it just froze. After wondering what happened a screen appeared telling me to restart computer and how to do it in 5 languages, the screen also had some color lines in it. OK so I shut it down and turned it back on.
    Then it flashed blue screen for less than second and then the screen was all black. Fan was running and the led in front panel was on. Also it doesn't keep the umm..starting sound and doesn't respond when I press the keys (or at least num/capslock won't turn on). Now it just keeps doing that all the time I try turning it on.
    I tried resetting PMU but didn't help. I don't have Tiger CD's here so I can't try starting it with them. I wonder what broke up, guess I'll have to take it to Apple authorized care.

  • New laptop won't turn on!

    So I was browsing the Internet on my newly purchased hp envy 360 laptop that I've had for less than 2 weeks. I left my laptop sitting on for about 10 mins and when I came back it was shut off. I assumed that perhaps it died so I went to charge it, however what I noticed was that the light that indicates that the laptop was charging was not on. So now my laptop won't charge and won't turn on. It's absolutely dead, nothing lights up or blinks.
    It was not in heat, never been dropped, no scratches or liquid spilled on it. So I'm shocked that this would happen. Is there any solution to this?

    Try this
    Does your laptop run on battery or not
    Try any replacement battery you can get or charge the device battery on another laptop , if the device is working
    Then it might be the charger failed due to unstable electricity and need to be replaced , or charger input socket is not working
    If not, try calling customers service to see if there is possible solution, or the device should go to support center
    Hope I helped

  • Laptop has a new battery but wont turn on without charging, but it charge in when check in statuss

    Hello im having trouble with my laptop that is given to me its a little bit old at least a 2 year.Its a Hp pavilion dv6 i7 processor and running on Windows 7. But im having a problem i just got my new battery from Saudi and at first it runs fine but after wards whenever i open my laptop it wont turn on unless i plugged in the charger and when i open it and i check in the bottom right it says charging it it is in 70% ,Worst part is whenever i unplugg it turns off instantly... Also whenever i play minecraft a few minutes it shutdowns instantly i dont know but i just got this heat sync they call cleaned and repair a few days ago and it is not as hot as the past several days but that instant shutdown still occurs..  Please help me this laptop is so fast but that shutdown issues is im worried off. Thank you 

    BUMP , anyone ?

  • New iPod won't turn on.

    Okay so about a month ago my second iPod Touch that I owned for about 1-2 years got the white screen of death and I had to bring it in and buy a new one. It was already another replacement iPod that I had gotten for free because of a jack problem with my first iTouch, so it was free then. So I couldn't exchange my second white-screened one because I was obviously past the warranty and bought a brand new iTouch. Pretty much the day after I began using the newest, third, paid-for iTouch, I began experiencing problems. The screen was really glitchy right off the bat and would like be disoriented  and like distorted on the lock screen and at other times it would be completely grayish but would still register my touch. I would just restart the iTouch or wait for the glitch to die down and then it would work perfectly. This has gone on for like a month. Now today, I encountered the grayish screen and tried to restart by holding the home and power buttons as usual simultaneously and there was no effect. Just black. It won't turn on now... I tried docking it in the computer and restarting again and just using the power button and nothing is working. I am pretty much upset because I really feel cheated if I have to buy a new iPod touch for like 200-300 some dollars right after I JUST GOT A NEW ONE. Basically, money wasted. Is there any way that I can just exchange this junk one for a new one? Making me buy a total new iPod after I was given a faulty replacement seems pretty harsh. Also, the fact that I'm only 14 and my parents will volunteer to pay for it for me makes me feel bad, like I'm wasting their money. Is there any way (by default possibly) that I could just be given a new free one because it was acting up right away? Any answers appreciated. I'm just really disappointed.

    Yes, I tried that, but seeing what you said I tried again and held the buttons for awhile longer and it worked this time. I guess it just needed longer to reset or somthing. thanks.

  • New battery won't hold charge after short usage

     Hello everyone
        I recently purchased a used HP nc6230 computer without a hard drive or battery. After putting a new battery and a hard drive into it I charged the battery installed the OS, windows XP pro, and used the system a few days and it worked fine. I followed the guidelines of the battery manufacturer to burn in or sync the battery pack without incident. Now a week later I turned the system on and it loaded windows, stayed on for about 2 minutes and then shut off. I hooked the charger to the system to charge the battery and the indicator light did not come on to show the battery was charging. I left it connected for about 20 minutes and tried to turn it on again with no success. Could this just be a defective battery or is there a problem withe this particular model computer? Any ideas? Thanks. 

    You just have an older battery that has limited runtime. Losing 32% in 30 minutes indicates you might get maybe 1:20 runtime which is about normal for a 2 or 3 year old battery. I suspect what happened before is that the battery completely discharged which is not really good for it and sometimes causes the whole system to lock up. If it ever happens again, remove the battery and do the hard reset before plugging in the AC adapter. I suspect you just need a new battery. Where did you get this battery? It may be "new" in the sense that it was never previously installed in a laptop but batteries for that laptop might be as much as 4-5 years old and they do lose power and capability just sitting on a shelf.

  • New battery won't charge

    Hi, using an alu pbook 1.67 15"
    A week or so back I thought my power cable had died. The indicator light stopped coming on. Just before buying a new one, I tried it again and it did start working again, although the battery no longer charged. As it was one of the duff recall replacement batteries I decided to buy a new one (think I've had it too long to complain to apple about bad recall). I inserted the new battery this morning (which turned out not to be a genuine one - thanks ebay seller) and my pbook worked fine off just battery poewr for a few hours.
    When it died, I plugged the cable in but this new battery will not charge - status is 0% "battery is not charging". I've reset pram and pmu but still problem exists.
    Pbook runs fine on battery alone - could it be that the cable is the cause of the problem - i.e. it works well enough to power but not well enough to charge the battery?

    Hi Bgreg, many thanks for your response. I've just tried a different, known to be working adapter and still no charge.
    There is prob a good 5mm of play in the power plug at the dc-in socket, so may well be the source of the prob (with this new cable the amber charge light stays constant while wiggling, my old charger flashed dark orange/amber).
    I'll get to an apple shop and ask to try a working battery (do they charge for quick favours?) then will look into the dc-in card.
    Thanks again,
    M

  • Brand New Machine, won't turn on

    I bought a Thinkpad T430 on Lenovo website. I received my laptop last Tuesday, but it won't turn on. They shipped me a broken machine!!!! I called their support and shipped my laptop back to them. They told me the "system board' was broken!!!!! You lenovo don't test your machine before you ship it out??
    They even told me they don't have "system board" in their place to replace. And ask me to wait!!! How long do I need to wait??
    Now their support line is always busy and nobody picks up my call. Could you please tell me when can I receive a good laptop?? If you cannot fix it can I return it and you refund to me. I can buy another computer from other company.
    Thanks..
    Xiwang

    Call the order line or whatever and cancel the system and get a full refund. Buy something in a Retail store. You'll be happier!!
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • My ipod touch won't charge.  I let it run all the way down, and now it shows a red empty battery, won't turn off or orn.

    My ipod touch won't recharge after I let it run all the way down.  It shows an empty battery with a tiny bit of red, and a spiky unblinking circle on the batery.  I can't turn it off or slide the slider.  I tried to charge it for 8 hours and nothing.

    Try here:
    iPod touch: Hardware troubleshooting

  • Almost new battery won´t charge, does not work on AC

    After spending a few days in Taiwan (110V) the battery of my PB G4, A1138 won´t charge any more. Power connector lights amber.
    After coming back to Austria, i connected the PB for 2 days and it would charge again and worked proper. Now, 2 months later, the battery again refuses to charge, coconut battery & system profiler say that there is no AC power connector & battery is not charging. It won´t power up with AC connected. I did the PMU reset and PRAM reset - no effect.
    The battery is an original Apple replacement and has only 40 loading cycles. i´ve measured the voltage at the battery connector in the battery slot (3V & 6V depending on the pins), so the charger provides voltage.
    Can anybody tell, if the DC-in board is faulty or if it´s the logic board or something else?
    I´m thankfull for any advice!

    It's fairly common for the pre-MacSafe power connectors on the computer to loosen due to stress. The points where the barrel-shaped chrome connector assemble is soldered (or flowed) to the logic board lose contact and you get intermittent charing at best.
    If you connect to A/C adaptor and gently wiggle it up and down, can y ousee charging start again/ "Up" is the position where the contact should again meet.
    My 1Ghz 17" MBP will not start on A/C alone until the battery has a little charge. I don't know it's the dead internal backup battery (common) of something else that causes two good 65W power supplies to report in Profiler as 45W.

  • Brand new imac won't turn on.

    I decided to swtich from PC to apple.  My new imac arrived today. I was so excited.  I took it out of the box, plugged it and turned it on.  I heard the Mac chime and then within seconds it sounded like I was in an airport. The fan was so loud I was in shock.  No picture every came on the computer, it remained black.  So, I turned it off, checked the cable.  I then turned it on again.  The same thing happened, the mac chime, then the extremley loud fan noise and a dark screen with nothing.  I am so mad and sad I'm trying not cry.   I thought apples were reliable and such great computers.  I just gave Apple $2700 and I got a big lemon.  
    Any suggestions?

    Contact Apple's Express Lane and ask for a replacement. Not knowing where you reside or where you bought the machine, see this for contact information.

Maybe you are looking for