New, been trying to order 60 iTunes all day. When I got my order together, it said "post", which I don't understand. So, I put them all on My Wish List, and pressed the upper right-hand box that said "buy all". Nothing. Waited two hours, pressed

question: newbie, pulled together 60 songs, tried to order them by putting them in My Wish List, and then pressing box at upper right that says "Buy All".
Nothing. Waited two hours. Tried again. Got message that "iTunes" is not functioning, order again later. What's going on? Grayback

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

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New, been trying to order 60 iTunes all day. When I got my order together, it said "post", which I don't understand. So, I put them all on My Wish List, and pressed the upper right-hand box that said "buy all". Nothing. Waited two hours, pressed

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