New Blackberry...and Blackberry Groups.

I started a Blackberry Messenger 5.0 group. I had posted the Bar-code so people could join. Well, work gave me a new blackberry. When I tried to set up the backup for Messenger, it said that it was already set with my e-mail address.
So, I wipe the old one, set up the new one and do a restore for my BBM. It said that I don't have a backup...so...I rescan the bar-code and now it's waiting for verification.
Problem is...I was the admin of the group...so how do I verify myself in my own group?
Solved!
Go to Solution.

Start a new group, similar name, and invite the others over. Tell the last one in the old Group to burn it down.
And make someone else besides yourself an Admin of the new group
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BlackBerry Playbook upgrade OS v1.0.5.2304 introduces a variety of new features and enhancements

From the Inside BlackBerry Blog:
a new BlackBerry® Tablet OS update is now available! BlackBerry Tablet OS v1.0.5 introduces a variety of new features and enhancements...
Facebook
In-Apps Payment Support
Charging and Battery Pop-up (charging when powered off)
Additional Language Support:
Video Chat Connectivity
Wi-Fi Hotspot Detection
Headset Audio Boost
Head over to the Inside BlackBerry Blog for more details of the changelog on this upgrade.
What features or changes are you seeing added in this update?
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I too was not excited about the facebook upgrade but the other enhancements are nice. I'd like to see a Linked app.

New OS and Blackberry World

BlackBerry World claims to have new software and that we cant use BlackBerry World after April 3rd, today is 2nd, without the OS update. But BlackBerry World thing won't launch for people with the new OS. Is it idioticly broken? Or are we not supposed to launch UNTIL April 4? Recap: new OS, on PlayBook, BlackBerry World new thing won't launch. BlackBerry World itself still works fine with the new OS. When press launch button it says error in your PURCHASE that you aren't making. Sends you to Knowledge Base which instructs you in how to download software updates. On the machine that HAS the current OS. 2.1.0.1917. If April 4th arrives and I am shut out of BlackBerry World I am going to be very angry. As will a great many other people.

i am unable to get the latest update also, maybe they took it off to fix an issue
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I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? 20 Year Verizon Client

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? Any other advise in this matter would be greatly appreciated.
20 Year Plus Verizon Client

The only "unlimited" plan I can think of where this would not apply is the old Connect plan for multimedia/basic phones. That unlimited data, on devices such as the LG Voyager, EnvTouch, and other "multimedia" devices is not the same.
If you currently have an individual $29.99 unlimited data plan with a 3G Smartphone, then you can buy a BBQ10 retail and activate it with the same data plan and keep the unlimited.

Blackberry Protect - Delete data command executed on new Z10 and not lost Z10

My BB Z10 was stolen and somebody took the battery off immediately. I executed command to display message and delete data using blackberry protect. Command will be executed whenever the thief turns phone on. Afterwards, I restored data from blackberry link on my new blackberry z10 using old blackberry id. When my new z10 phone was up the commands which i sent to lost z10 got executed on my new blackberry! Now I am not able to trace lost blackberry. Somehow same pin got assigned to new blackberry on blackberry protect. Is there any way I can bring back lost blackberry details on blackberry protect and trace it?

Hi and Welcome to the Community!
Firstly, you must get your current BB using the exact same BBID credentials that were used when your old BB was using BB Protect for backup. To do so, you will have to WIPE your current BB and, when you are setting it up new again, use the same credentials from your old BB. But, take heed of this:
Article ID: KB31489 BlackBerry Protect for BlackBerry smartphones does not display any backup files to restore
If, by "archived", you did contrary to what that KB states, then it is too late...there is no recovery of things that get deleted from the BBID account.
Your situation is a perfect case study as to why BB Protect is a fine component of a good backup procedure, but by no means should it ever be counted on as the sole component.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New blackberry and desktop manager

Hi,
I got a new blackberry and it has a new pin with it. How can I get the new pin in the desktop manager? it keeps coming up with the old pin asking if I want to sinc with the new one but than it doubles my calendar entries...
Thanks in advance or your help

Hi,
I got a new blackberry and it has a new pin with it. How can I get the new pin in the desktop manager? it keeps coming up with the old pin asking if I want to sinc with the new one but than it doubles my calendar entries...
Thanks in advance or your help

Is that possible to reissue a new BlackBerry ID, and how?

Is that possible to reissue a new BlackBerry ID, and how?

Reissue?
Or reset?
Read this for instructions to reset your BlackBerryID password:
KB26361How to reset a BlackBerry ID password
You can create and reset your BlackBerryID Password from this link:
http://us.blackberry.com/id/
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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A few suggestion from a new BlackBerry 10 user.

Hello everyone. Im a new BlackBerry user and BB Z10 is my first BlackBerry device ever. I moved from Android to BB 10. BlackBerry 10 is a nice OS but some of the basic things are not functioning correct even after 1 year of release. I will mention some here.
I can type first letter of my message/note etc in small alphabet letters. No matter what i do first letter (after full stop or first letter itself doesnt matter) is typed in full alphabetical letter. thats a big pain and it isn't solved yet.
When you are deleting a written text like you typed a message but you want to delete the first 3 or 4 words and you press and hold the backspace key on your BB 10 keyboad, it deletes the 3 or 4 words but if you dont release the key then it also starts deleting other words as well. well show a video demo if you don't understand what im saying.
there is led light but i don't see much use of it. its only used for notfications and only one light is used Red and there is no built-in led pattern editor. BlackBerry should atleast add a charging and battery full indicator as its very useful and must have one for led notification lights.
File transferring via BB link is toooo much slow. only 300 to 600 kb/s which too much slow. Improve this. I dont know whether its BB link issue or BB 10 issue.
No Built-In backup app. Come on BlackBerry even Asha 200 have a Built in backup manager.
Thats it for now. I will update post when i will find something else. BlackBerry 10 is really a nice OS. Its smooth and Fluid, swipe gestures are great. Im in love with my Z10.
Solved!
Go to Solution.

1. You "can not"? That's not a bug. Just backspace and type the letter again, and it might require a third try, but it will work. That won't change, it's not a bug, it is intentional.
2. I understand, you are holding down the backspace key too long. Tap to set your cursor at the end of the words to delete. Swipe ONE finger across the keyboard from right side to left side to delete ONE word. Use two finger swiping right to left to delete TWO words.
3. There several third-party LED control and notification apps, BeBuzz, Hub++, and others. Check your App World.
4. Transferring via the USB cable? Doing so over WiFi is quicker in my experience. If you need help with this, please ask.
5. Link has a built in backup. In the past, Protect would backup over the air, but not on BlackBerry10 OS devices. I use FireChest Backup, for good and varied backup options.
The z10 is a great device, glad to hear you're enjoying it.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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New Blackberry user - my BBM is not working! Please help

Hello,
I've purchased my new blackberry yesterday morning. Then at afternoon I plugged it into the charger and started using.
I sent my new bb pin to my friends and they said they sent me their contact requests to my bbpin but I'm not receiving anything.
I also can't send any pin message. It says "service is blocked" in red.
Please does anyone know why this problem is happening?
Thanks!!

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can't seem to open my world on blackberry app to enable me to create a new blackberry ID!

Helo there
I have been struggling for days now, surfed the web and I just can't seem to find any answers for my problem! I don't know could it be my software that needs to be updated or what the exact problem is. I download app world with ease but the moment I want to go in it tells me that I need to update a blackberry identity. It then asks me : install now? If I say yes , it just throws me the same page and then it says blackberry identity failed. I can't even go onto the screen which says create new blackberry ID! Neither is there a option by my options>blackberry ID ! So I am really clued up! If anybody has the same problem and know how to resolve it .. Please help!!!

Hi Adrenalien,
Welcome to the Community,
Please have a look at this Article "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
I hope it will resolve your problem
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Add a New Blackberry Device Screen

The Add a New Blackberry Device screen stays open with the green wait circle spinning around and around while it says initializing your device. Why won't it sync?

Delivery Time Maintenance
Requested Delivery From     00:00:00
Requested Delivery To     00:00:00
                     OK
I need a subscreen like above

Transfer old blackberry device data to new BlackBerry 10 device, without old blackberry device

Hello,
I recently bought a new BlackBerry Q10, I had a BlackBerry Bold 9790 running on OS 7 before this and I had backed it up from BlackBerry Desktop Software. I had no knowledge that BlackBerry 10 devices don't work with BlackBerry Desktop Software, so I sold my Bold 9790 and then bought a Q10. I need to recover all the data of my old Bold 9790 to my Q10, but sadly Q10 doesn't work with BlackBerry Desktop Software. If I download BlackBerry Link it will ask me to connect my old device to transfer files.
So basically I need to transfer the backup file of my old phone to the new phone.
Please help me out. Thanks.
Solved!
Go to Solution.

First, the device has been out for over a year and a half. BlackBerry has put the information out there. I easily found the information below with a quick Google search that brought up this article, KB33322
While it hasn't yet been updated to reflect the latest update to Link, I made a few minor changes to the instructions to get to the same options in the new version of Link.
Media Files saved on the device internal memory will be transferred if you check the box for "Media files saved on internal memory." Media files saved under Content Store on the old device will not.
Here are the instructions:
Connect the BlackBerry 10 smartphone to the computer using the USB cable.
At the left side of the BlackBerry Link screen, click name of the BlackBerry 10 smartphone.
Select Restore Device > Legacy Device Backup Files.
Select the desired backup file.
Select the data to restore to the BlackBerry 10 smartphone. To restore all supported data, select the Restore all data check box. To choose the data to restore select Custom Restore.
Note: For a description of the BlackBerry smartphone databases, refer to KB03974.
Click Restore.
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Start up my new blackberry 10... Connect to computer

Hi, I got my new blackberry 10. I can't open it. I only have a black screen with a drawing connecting the mobile to a computer. I tried to connect it to the Blackberry Link but is not connecting. What to do...?

Do you have a SIM card in the Z10?
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New Blackberry Z10 User (Multiple Questions)

1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
Any help you can provide would be greatly appreciated.
Thanks!

Hi and Welcome to the Community!
TransformedHearts wrote:
1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
What you are referring to is a function of BIS, which was required for legacy devices. BIS is not used on BB10 devices...hence, nothing associated with BIS applies to BB10 devices. To specifically answer your question...I believe the answer is never.
TransformedHearts wrote:
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
Again, that auto-BCC function was provided by BIS, which is not used in BB10. Hence, you must find another method. Typically, the solution is provided by your email server...you would have to talk to that admin to find out if such is available to you.
TransformedHearts wrote:
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
The LINK software is very different from the legacy BB Desktop Software. What you see is what is available.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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New Blackberry​...and Blackberry Groups.

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New Blackberry...and Blackberry Groups.