NEW! Blackberry Bold 9930

Hello All, I heard that the Blackberry Bold 9930 is supposed to be out by now. It's supposed to have OS 7 and be a great phone. I have the Bold 9650 and like it but there are some kinks that im hoping this new Bold 9930 will have fixed. 9900 is att's(PUKE) version and 9330 is Verizon's. Anyone have any knowledge regarding this situation? I'm due to upgrade soon and I'd like to stay with Verizon. Thanks

After learning earlier this week that RIM has announced several new BB OS 7 phones, including the new BB Bold Touch and Torch 9960, I e-mailed VZW customer support to find out when VZW will be releasing at least some of those devices. Sprint already has announced that it will be releasing the BB Bold 9930 and the BB Torch 9850, two of the devices in the new BB line-up, this fall.
Here's the non-response response I received. It promised and revealed exactly nothing and tried to steer me either to an obsolete BB, which it is selling at an inflated price, or to a non-BB device. The second is not an option, since I need encrypted e-mail for my work e-mails. This non-response response means that either (a) VZW doesn't care about its BB customers and won't offer equipment upgrades offered by its competitors or (b) it is planning to release BB OS 7 phones in the near future, but won't disclose that information because of its obsession with secrecy.
A number of third-party sites contain predictions that VZW will be offering BB OS 7 devices soon. I usually don't rely on rumors, but right now, rumors are all the "information" that's available on this subject. Hopefully, the rumors are correct and (b) is what will happen. If (a) is accurate, however, VZW will lose the vast majority of its BB customers and will wonder, cluelessly, why they left.
Good Afternoon xxx:
My name is yyy, and on behalf of Verizon Wireless, I would like to thank you for your continued interest in our unsurpassed wireless products and services. I am thrilled that you will upgrading your device in very near future. Currently, Verizon Wireless does not offer Blackberry 0S 70. I am unable to provide information regarding which equipment is being considered or approximate release dates, as this may raise expectations that may not be met.
Although we do not have the handset you are looking for at this time, I invite you to view our current phone selection as a possible alternative. To view available equipment, please click on the following link, which will direct you the "Products" page of our website:
www.verizonwireless.com/products
You may also receive free e-mail updates as to when new products and services are available. To receive your free e-mail update, please click on the following link to view the "E-mail Updates" page of our website:
Be the First to Know
Please note that there are several wireless phones being tested for functionality and reliability with our network. Verizon Wireless will not offer a product or service unless it meets the high standards our customers have come to expect. Verizon Wireless is constantly improving the services, features, and wireless phones we offer to our customers for their communication needs.
xxx, It has been a pleasure answering your inquiry today with regards to our unsurpassed wireless products and services. I am confident that you will be the first to know as soon as any new Blackberry devices are launched. Thank you for being a valued customer of Verizon Wireless. We greatly appreciate your business and your commitment to the nation’s largest and most reliable wireless network. We look forward to providing you with unsurpassed wireless products and services for many years to come.
Sincerely,
yyy,
Verizon Wireless, Customer Service
Internet Response Team

Similar Messages

Why is it so difficult to get an answer on how to connect a Blackberry Bold 9930 to a Windows 7 PC?

I've been jumping through hoops for days trying to get my brand new Blackberry Bold 9930 to connect to either of my two PCs. It will not connect to my new MacBook Pro or a new Windows 7 laptop. I am up to date on all software. This is very frustrating. Can anyone please help? I've read article after article and I cannot believe RIM does not post a fix for this. I've wasted hours trying to get this thing to work. It is no wonder people are moving away from Blackberry.

Hello,
Well, it works just fine for many people...and there's no way to know, from your post, why it's not working for your specific situation...which quite naturally would preclude posting any sort of fix to your situation. From what you've said, all I can recommend is this:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Of course, if we could know more about what exactly is going on in your situation, we might be able to provide you with better guidance...but from a report that basically boils down to "it's not working", there's really no direction to go in seeking out help for your specific situation. Details about exactly what you try and exactly what results may be more helpful.
Also, here is the list of other troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Does your Blackberry Bold 9930 keyboard light up?

Is it my imagination or is something wrong with my Blackberry Bold 9930 keyboard? Shouldn't it light up? Does yours?

You may have already found an answer elsewhere, but yes, your keyboard should light up when your device senses low lighting. I have a different model BB with a keyboard, but even if I'm in a well-lit area but cover up the light sensor where the LED light is, the keyboard lights up.
When and where did you buy the device? If you got it from Verizon and you're within 14 days, you can exchange it for another new one. After 14 days, you'll probably get a refurbished model.

Windows 7 shows BlackBerry Bold 9930 USB to E & F at same time

How can I fix new problem where Windows 7 computer shows BlackBerry Bold 9930 USB to E: & F: at same time?
This issue manifested after I switched the USB port that I used to back up my BlackBerry using BlackBerry Desktop Software; E: shows all (or most) of my BlackBerry's contents, while F: shows nearly empty (attempts to cut/paste from F: to E: didn't resolve anything).
Thank you!!!
Ted Bratton

Hi,
It seems like XP mode system problem, please check its Event Viewer
if it identify this problem.
Please also try to reinstall Virtual PC for test.
Roger Lu
TechNet Community Support

New Blackberry Bold

Does anyone know when the new Blackberry Bold will be released as it looks awesome and I want one
Thanks
Ned
H2O - Full Throttle - www.h2ofullthrottle.com
HeliOps - www.heliopsmag.com
HeliTac - www.helitacmag.com

I spend most of the year travelling and have found that the Blackberry will actually work in places where my other normal GSM phones wont. Classic example, I was down at Kandahar Air Base in Afghanistan for three weeks and surprise surprise the Blackberry had no problem working there when I couldnt even get reception on the others.
When AT&T release it I might have to stop in and pick one up on my way through the US and just stick my Vodafone sim card in it
Ned
H2O - Full Throttle - www.h2ofullthrottle.com
HeliOps - www.heliopsmag.com
HeliTac - www.helitacmag.com

Blackberry Bold 9930 freezing and very slow

I am about ready to throw this phone away and I have only had it for 6 months. I have to do a battery pull at least twice a day because it just stops working. It is so slow most of the time it is driving me crazy. WTH

Updating or restoring your OS will often solve this issue. Plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Update. If you're offered a newer version of OS, I recommend installing it. If you're not offered a new one or if you don't wish to install a new one, click View Other Versions. Click the one with Currently Installed beside it and load it.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry Bold 9930- cannot make or receive calls

Please Help!
Woke up this morning and my phone icon was missing on my home screen. It wouldn't be a huge deal, but I also discovered that I cannot make or receive calls. I have had several people try to reach me and they all say it goes straight to voicemail. Even if I try to dial a number and hit send, nothing happens. I have searched all of my folders to see if it was hiding, have reset my theme, taken out the battery, blah, blah, blah. The only thing I have working for me is that both e-mail and text messages are working fine. Please, if anyone has a suggestion I'd love to hear asap.

Hello,
I want to make sure you are both able to make calls as normal. Did this occur after installing any new applications or adjusting any settings? Is the device still showing adequate signal strength? Based on the the device still receiving text messages the voice signal is still transmitting to the device. I would like to take a closer look at your account settings. Please send a Direct Message with your name and account information and I can investigate further.
Thank You
YaleK_VZW
Follow us on Twitter @VZWsupport

Msg: You've connected a new Blackberry device, it's been initializing device for over 1 hour

I had Blackberry Desktop Manager Ver 5.x installed. I downloaded the BlackBerry Desktop Software v6.1 software from the link saying that this download was to upgrade existing desktop manager. The installation completed without issues. After starting Version 6.1 for the first time and being asked to connect a blackberry device, I connected my brand new Blackberry Bold 9930. A new window opened that said "You've connected a new BlackBerry device" "Initializing device", and it's been hanging like that for nearly 2 hours. The main window shows the Blackberry correctly seen by model, type and pin and as never synced and never backed up. Any help would be greatly appreciated. Thanks, Bruce

Although this is advertised as an upgrade to Desktop Manager 5.x, it is really a replacement. It does not upgrade anything, but merely installs the new one. So the first thing you may want to make sure of is whether the old version is still on the computer. Go to your Control Panel on your computer and click Programs and Features. If you see any other BlackBerry Desktop Sfotware version beside the 6.1 then uninstall it. This other version could still be attempting to communicate with your device, causing this issue to occur. Make sure you reboot your computer after this is done. let me know if this helps or if you need any more help.

Unable to sync with the new bold 9930

I just updated my mac desktop software adn now it will not sync my blackberry bold 9930. Any suggestions? The error says that it was unable to install the software and that my device has been disconnected.
Anyhelp would be great. Thanks.

I think you're right. The Missing Sync web site doesn't mention Palm Desktop.
You could investigate some other sync products. Some of these list Palm Desktop as a supported sync destination:
http://www.palm.com/us/products/software/sync.html

Mac Calendar, Notes, and Tasks not syncing with Blackberry Bold

I recently purchased a Macbook Pro with out of the box with OS X Mountain Lion Installed. Downloaded and installed the latest version of the Blackberry Desktop Software. Quickly realized that I am unable the sync the Mac Address Book with my BlackBerry Bold 9930 while the iCloud is enabled. Once disabled, the my Address Book syncs like it used to.
Calendars, however, are not syncing. I have tried several ways, including disableing the iCloud and creating New Calendars both "On My Mac" as well as "On iCloud" without success. The error is as follows:
"There are no writable calendars available for syncing on this computer."
I am confident that once the solution to the writable calendars is found it will automatically resolve the syncing of Tasks too. Please advise how I can solve this problem.
Secondly, I noticed that Mountain Lion comes equipped with an independent Notes App. Initially I thought this to be a really cool new feature of Mountain Lion when compared to my previous experiences with Snow Leopard. For simplicity, I initially deleted all my old notes from the BlackBerry and transfered the notes files which were backed up from my previous MacBook Pro to the BlackBerry. The tranfer occured without a hitch. A few days later, I realized that eventhough my notes were syncing without a hitch, my edits were not being saved. I.e. edits made on the Mac were not syncing forward to the BlackBerry and vice versa. So I lost some content. When trying to trouble shoot the problem I realized that the Desktop Software was programed to sync with "Apple Mail Notes" on the Mac, and not the Notes App. So bascially, the notes were syncing from the wrong source and everytime I synced them, the notes on the Blackberry were being replaced by the original notes that I had moved over from my Old Mac. How can I re-set/re-program the Desktop software to sync with the notes in the Notes app? Or, where can I access these "Apple Mail Notes" So that I can make edits and add/delete notes so that they sync accurately?
Help!
Thanks.
Mo

Doesn't look like there's a way to sync BlackBerry MemoPad memos with Apple Notes.
Apparently Apple's Notes app doesn't talk to Apple's Sync Services (older versions of Apple Mail do) - BlackBerry Desktop talks to the Apple apps using Sync Services. Sadly Notes still isn't playing nice, so BlackBerry can't sync notes.
p.s. Microsoft Outlook 2011 DOES talk to Sync Services, but it only syncs my memo headers, and no text. *curls into ball*

How can I unblock apps on my blackberry bold?

I bought a used blackberry bold 9930 on ebay. I have network and email, but all apps are blocked. If i try to open blackberry app world, facebook, twitter, etc. i get a message that says the app is blocked. I cannot download any new apps cause they all have to go through blackberry app world which is also blocked. how can i unblock these apps? Any help here would be greatly appreciated!

jds31 wrote:
Thanks for the reply, but that's not it either. Device says Parental Controls are not compatiable w/ devices that use blackberry enterprise severs. Guess that's 1 reason, but I'm still not sure how to fix this.
So you are on enterprise? Then Contact your IT administrator.
When you got this phone, did you perform a Securiy Wipe? How to delete all data and applications from the BlackBerry smartphone using the Security Wipe optio...
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Sync of bold 9930 w software 7.1bundle to outlook home&business 2013 and gmail account

problem with sync of gmail google and blackberry Bold 9930 with 7.1 bundle software.
Device has best file current setup not syncing device, computer and account.

Hi,
I found a similar thread and a solution:
Back up all your code / projects etc.
Close outlook.
Search for VbaProject.OTM (or whatever file is used to store your projects, there may be more than one)
It should be [Drive]:\Users\[Username]\AppData\Roaming\Microsoft\Outlook
Move this file to another location.
Open outlook.
Go into VBA and recreate your projects from your backups.
You should now be able to bring up the digital signature option without it crashing.
This seems to apply to both Outlook 2010 64 bit and Outlook 2013 64 bit.
The thread link is below:
http://answers.microsoft.com/en-us/office/forum/office_2010-customize/outlook-2010-64-bit-crashes-digital-signature/4f3eb01d-eeb1-4f80-a8ee-e8266a705c7b
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to Import Unicode (csv) file to BlackBerry Bold 9700

Hi all
I'm facing some problems with my new BlackBerry Bold 9700. I have Nokia mobile, I exported my contacts using PC-Suite 7. The exported file includes Arabic characters, so the charset used was in Unicode. I've changed the heading for important fields (and removed others) so that they will match with BlackBerry. I imported the file with "BlackBerry Desktop Manager" using "Synchronize" feature. The import was successful, but the charset was in wrong format (just like viewing html page with different codepage!) it was like garbage!
Anyhow, I tried to export, as an example, one contact from my BB and I included Arabic text, when I exported the contact list as (csv) I received a "?????"!!! I then imported the same file with "Synchronize" and strangly it did import and accepted the "?????" and displayed the actual Arabic text as a substitution.
How come BB don't support Unicode?! Is there anyway I can import my contacts from Nokia?
I appreciate any kind of help, hints or tips, thanks in advance...
BlackBerry Bold 9700
v5.0.0.442 (Platform 5.1.0.121)
Regards
Hashem

I guess, the only option that can help in such situation is to use Outlook Express!
This is how I managed to do it:
1. Sync between Nokia PC-Suite and Outlook Express
2. Sync between BB Desktop Manager and Outlook Express
3. Done
or
1. Sync between Nokia PC-Suite and Outlook Express
2. Export from Outlook Express as an address book (WAP) to use it on other machine
3. Import to Outlook Express (you can use Address Book from Accessories)
4. Sync between BB Desktop Manager and Outlook Express
5. Done
Regards
Hashem

Sync calender & email in the past after buying new blackberry

Dear all,
After buying a new Blackberry Bold & sychronizing it with my Black Berry Server i came to
the conclusion that only recent email (1 day old) and the appointment from the last few weeks
are synchronized with my new device. Does anybody know how i can get all the email and
appointments from the last 6 months back in to my device ?
Thanks in advance.

Hi and Welcome to the Forums!
Unlike WM devices, BIS (and even BES) are not designed to provide old emails to the BB. Rather, they are designed to provide new emails starting at the moment of activation. That s how they work. Under BES, there are a few tricks to get some older emails, but not all. Again, that is how they work.
For appointments, how are you synchronizing those? If you are only on BIS, then you are not getting your calendar items OTA anyway -- you must be using tethered sync, for which I believe there are settings you can configure...but I do not know if that provides you with history either.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

SIM card switch for Bold 9930

Help! I have a Blackberry Bold 9930 and I would like to switch to a used phone I purchased, a Samsung Droid Charge! Will my SIM card be compatible? I attempted to activate the phone online and Verizon gave me an error when I entered the SIM card number that was in my Bold. Any suggestions?

Hi VolleyIL!
You will need a 4G SIM card to activate your Samsung Droid Charge device as indicated by ttipgem (thanks!). You can pick one up (free) at any Verizon Wireless store http://bit.ly/3SdsA or we can send you one if you call *611 on your phone.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

NEW! Blackberry Bold 9930

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