New blackberry curve 9380

hi i just got myself a new blackberry 9380 i set it up and put it on charge how long should i charge it for for the first time ive been told different things by different people
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You don't even have to charge it the first time, although it is a good idea if the battery is close to dead.
The Li-Ion batteries are not as the old Ni-Cad type batteries that need a certain charge the first time of use, these do not have the memory effect.
But anyway, charge it up and use it. You can charge it to 100% and no more. So, ever how long that takes...
Here are some good charging tips, please read and you'll see that many of them will apply to you.
http://www.blackberryfaq.com/index.php/Maximum_Battery_Life
And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...
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Similar Messages

Switch b/w edge and GSM on Blackberry Curve 9380

Hey few days back I bought Blackberry Curve 9380. Basically I'm new to Blackberry Universe.
Generally when I'm at home, I prefer to use GSM only coz I have Wi-Fi. But when I swtich off data usage, connect to Wi-Fi, the Browser and other internet applications say that they are unable to internet.
Also guide me how to switch b/w GSM & edge network...
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First Your need BIS - Blackberry Internet Serives subscription from Vodafone IN, this is the unique feature which seperates other mobile devices from Blackberry.
Browser, Facebook,twitter and all other apps require BIS subscription. Only appworld will work in Wi-Fi mode.
You can change the Browser settings to Hotspot to work in wifi, but i think in OS 7 it will detect automatically.
if you have BIS subscription 3G is free.

Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Blackberry Curve 9380's screen won't turn on!

My Blackberry Curve 9380's display screen won't turn on! The flashing red light still appears so I guess I am still able to receive texts. I can also receive calls; my ring tone goes off but I cannot answer! I have to unlock it and I can't do anything on a touch screen that's virtually useless now. I've done so many battery pulls yet it doesn't work.
I did drop it but it wasn't very hard. My bb fell when it was in my rubber case and the fall was around knee length (I am very short only 5'0). My friend said its possible that the backlight broke. If it is true, how much does it cost to repair it? My warranty expired a few weeks ago...
My friend also said there could be something else wrong with it. Like a downloaded an app that had a corrupt file (this has happened to me before and the phrase "Uncaught exception java.lang.error" kept popping up every time I did a battery pull) or a programming error. I tried Jl_Cmder and I've done reset to factory. I've even tried to wipe everything completely. "The device will reboot to a white screen with a '507' error" this didn't happen... It did reboot but nothing can be seen. I regret it deeply ...
I'm sorry this is so long but please can someone help me? ):

Ouch, that doesn't sound good. Even though it's out of warranty, you should check first with your mobile provider for a repair estimate.
Sorry!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Many Recurring Problems w. new Blackberry Curve - 3 new phones in 2 months

I got the new blackberry Curve on Jan 1, 12 and right away started experiencing problems with the texting (as I have seen many on here having the same issue as well) - I am unable to scroll through texts. Switching it to "stripes" and not "bubbles" does not help. Pulling the battery doesn't even help anymore. I've had the phone exchanged twice already and each time, have had the same issue.
The other problem is that my internet consistently freezes on me - pulling the battery will only help for me to load the internet page fully once, then immediately stops loading after that. This is beyond frustrating and I don't see the point in exchanging the phone over and over again when clearly it is an issue with the curve itself. Please help! I really cannot be pulling my battery 20 times a day to perform the simplest of tasks.

Clarification to the above:
Running chmod on a given mbox file didn't help Mail import it. It still imported a folder that's empty and that would disappear after quitting and restarting Mail.
New mystery involving Smart folders:
Mail was able to download mail that was on my POP server (since September). I defined a few smart folders (to identify mail from given senders). These Smart folders see some of the messages from my backup. If I try to click on one of those old backed-up messages, it says that the message "has not been downloaded from the server. You need to take this account online in order to download it." But I don't have an IMAP account. Does this tantalising hint suggest that Mail sort-of sees my messages, and if it sort-of sees them, can we make Mail really see them?
iBook Mac OS X (10.4.3)

My blackberry curve 9380 becomes worst device of my life

I have purchased blackberry curve 9380 around two month back. it worked good 2-3 weeks but thereafter phone start hanging then it took 5 minute to take single pick ,net speed goes down and battery backup almost nil. I contacted the laxmi nagar Delhi service center many time they updated the software but problem not resolved Customer representative said to me that phone is just for calling not for using application ,even I have just 3 to 5 application installed on it.
Now I would like to ask to blackberry team what is use of purchasing curve 9380
this phone not able to handle 3 application It becomes most worst phone of my life
please provide some solution to my problem

Hi ritikapal
Welcome to the Community
Sorry to hear about your problem but As you also known that this is just a user support forum ,here user like you and us try to help each other as much possible.
On your Home screen Go to Options > Device > Application Management > Move your Trackpad left or right on the screen to CPU USAGE... check which application(s) is using the CPU resorces.
Regarding your device problem if anybody told you that BlackBerry are meant only for calling I think he has a little knowledge about BlackBerry.Your device can handle much more application but it depends on the way we use it.pressing the menu key for a few second  will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
        Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.If programs run in the background it will also lead to Battery drainage and also device hangs .Please have a look at this Article :
  KB14320 How to maximize battery life and free memory on the BlackBerry smartphone .
Try following those steps mentioned at the KB to see if your problem resolves.
If problem presists try it by youself :
1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then if it allow perform your backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  4. Use BBSAK from http://bbsak.org/   and wipe the device then after you get the error 507 ( no OS ) then proceed to next step.
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
6. Follow this KB on how to Restore backup http://www.blackberry.com/btsc/KB10339
Please try and let us know.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My blackberry Curve 9380 won't switch on

Hi, my blackberry curve 9380 won't switch on and i have had it on charge since last night. The red light or green light isnt on and it doesnt want to switch on even after i take the battery, sim and SD card out? It is just under a year old. Can anyone help because i need my phone to be on urgently!!!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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My BlackBerry Curve 9380 is lost/stolen

Please help me...
How can I track my lost BlackBerry Curve 9380 by its pin? It has been stolen and I don't know what to do.
Note:
I don't have BlackBerry protect account and I think the thief through away my SIM card but am sure he must not be switched off the device.

Hello,
Please see this helpful thread:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/Lost-or-Stolen-BlackBerry-What...
It is a pity you did not activate the FREE BB Protect app...it can be quite useful in your situation. But, like insurance, the time to prepare for this situation is BEFORE the need arises.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New Blackberry Curve 9360 is still charging at 18 hours. What is wrong?

I have a new blackberry curve 9360 that i got yesterday. i charged it first time (until 100%) for about 2-3 hours. then i did the usual downloads (bb app world, yahoo, emails, etc) and since it was already around 15%, i charged it. now, it has been charging for almost 18hours but it still is not 100% charged. is something wrong? is this normal? i heard of 16hours, but not of over that. pls help..

Hi and welcome to the forums!
Are you charging the device with a electric outlet charger or are you charging using the USB cable to your computer?
Thanks,
Bifocals
KB31810 Differences between a USB charge only cable and a data charge cable
BlackBerry Curve 9350/9360/9370 Smartphones - BlackBerry Curve Series - 7.1
Offical Blackberry Leaning Channel
I found some great tips on charging your device.
Here's a great article from the Inside the Blackberry Help Blog
Extending BlackBerry 6 and BlackBerry 7 battery life
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Problema blackberry curve 9380

Hola a todos.
Se me bloqueó mi blackberry curve 9380 y mi problema es que conseguí el código para desbloquearlo pero no puedo ingresar a la pantalla o menú de petición de código MEP2. Alguien me puede ayudar?

Estimado Usuario, lamentablemente este foro es solo para el idioma Ingles, sin embargo lo podemos ayudar en el foro especializado en Español, esta es la dirección donde gustosamente lo podemos atender:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 9380 will not power ON and the red LED light is flashing

I need you guy's help. I was charging my BlackBerry Curve 9380 this morning. When I was about to use it the found out that the screen will not light up but the red led indicator is blinking one long blink, one ong blink then a full stop. I have already tried removing the battery and sim card for sometime but to no avail. What should I do?!

You need to consider updating/reinstalling device OS. Check the below knowledge base article -
KB03621 How to clean reload BlackBerry Device software and applications using BlackBerry Desktop Software
tanzim
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Blackberry curve 9380 keeps crashing

hey,
my Blackberry curve 9380 (whcih i've had for 3 weeks) keeps crashing all the time, the loading square thingie appears and then it's stuck. after a while it even gives an error message. i tried pushing buttons, but the only solution so far is taking out the battery and re-installing it. then restart the phone (which normally takes 4 seconds but when it has crashed it takes 5 minutes...) i've installed the latest blackberry software, so that can't be it... can anyone please tell me why my blackberry curve 9380 keeps freaking out like that?
siincerely,
Kjaaps

the error message, i can't give any details, since i have given my cell back to the wtore as it still is in waranty and so they will search for the errors.
as for the loading clock, sometimes it just appears and then all of a sudden my cell blocks...., don't think that it's normal that that thing appears and blocks even when you're not using internet, or clearing cache, history, cookies etc... now i know this sounds vague and all, but since i've only had this cellphone for 3 weeks, i hadn't figured everything out.

Getting my email to change from my old Blackberry to my new Blackberry Curve

Help please, I have been given a new blackberry curve by work to replace my existing blackberry, I have managed to copy over my contacts but have had no luck with transferring over my emails or my previous conversations by text ANY IDEAS PLEASE??
Solved!
Go to Solution.

Hi and Welcome to the Community!
Is this BES? If so, please see your BES Admins for assistance.
Otherwise, please review the capabilities of the various Device Switch methods:
KB05421 What is the Switch Device Wizard
KB23677 How to switch devices using BlackBerry Desktop Software
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

About Blackberry Curve 9380 Battery Warranty

Hi,
I have bought a BB Curve 9380 from Sharaf DG 4 U (Mirdiff Centre, UAE) dated 30-06-12. The phone is dead now as a result of a faulty Battery. I went to the Customer Service at Sharaf DG 4 U today and they are saying that there is no Blackberry warranty for Battery from the Manufacturer.
Guys, kindly help me out in finding a solution for this. Is it true that the BB Customers are not eligible for 6 months Battery warranty??
Looking forward to receive your opinions,
Regards,
Jaimon Joseph

Hi jaimonjoseph
Welcome to BlackBerry Support Community Forums
Please go through this World wide Battery Limited Warranty .Select your country and go through the documentation regarding Battery limited warranty.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 9380 Micro SD card

Hi all,
I have a micro SD card with my BB curve 9380 and I would like a card with a bigger memory.
Can I get a Micro SDHC card for my phone?
I am not sure what the diffrence is.
Any help welcome!Thank you.
Melanie
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Thank you for your help.

New blackberry curve 9380

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