New Blackberry user - my BBM is not working! Please help
Hello,
I've purchased my new blackberry yesterday morning. Then at afternoon I plugged it into the charger and started using.
I sent my new bb pin to my friends and they said they sent me their contact requests to my bbpin but I'm not receiving anything.
I also can't send any pin message. It says "service is blocked" in red.
Please does anyone know why this problem is happening?
Thanks!!
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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