New Blackberry Z10 User (Multiple Questions)

1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
Any help you can provide would be greatly appreciated.
Thanks!

Hi and Welcome to the Community!
TransformedHearts wrote:
1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
What you are referring to is a function of BIS, which was required for legacy devices. BIS is not used on BB10 devices...hence, nothing associated with BIS applies to BB10 devices. To specifically answer your question...I believe the answer is never.
TransformedHearts wrote:
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
Again, that auto-BCC function was provided by BIS, which is not used in BB10. Hence, you must find another method. Typically, the solution is provided by your email server...you would have to talk to that admin to find out if such is available to you.
TransformedHearts wrote:
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
The LINK software is very different from the legacy BB Desktop Software. What you see is what is available.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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NEW BLACKBERRY Z10 BATTERY WAS NOT FULLY CHARGED

Hiii Friends
I Have purchased the new Blackberry Z10 One month ago, But its battery was not charged by 100%, it only charged by 94% maxmimum and also drains faster, I have already Turn off Device many time, Remove battery and again start the device, But even though I have face the Problem, Battery was charged at 94% only.
Please Let me know what to do.
Kalpesh Sonje
Solved!
Go to Solution.

Before taking out the battery, do NOT turn off the device.
Try this: leave it connected to the OEM stock wall outlet charger.
With it connected and powered ON, remove the battery for minute and replace.
Check the percentage and drain over the next day, and do the SAME procedure again.
Remember, the charge percentage is not an exact science, but rather an estimate by the software of the charge, based on the current power, historical drain and charging, etc.
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A few suggestion from a new BlackBerry 10 user.

Hello everyone. Im a new BlackBerry user and BB Z10 is my first BlackBerry device ever. I moved from Android to BB 10. BlackBerry 10 is a nice OS but some of the basic things are not functioning correct even after 1 year of release. I will mention some here.
I can type first letter of my message/note etc in small alphabet letters. No matter what i do first letter (after full stop or first letter itself doesnt matter) is typed in full alphabetical letter. thats a big pain and it isn't solved yet.
When you are deleting a written text like you typed a message but you want to delete the first 3 or 4 words and you press and hold the backspace key on your BB 10 keyboad, it deletes the 3 or 4 words but if you dont release the key then it also starts deleting other words as well. well show a video demo if you don't understand what im saying.
there is led light but i don't see much use of it. its only used for notfications and only one light is used Red and there is no built-in led pattern editor. BlackBerry should atleast add a charging and battery full indicator as its very useful and must have one for led notification lights.
File transferring via BB link is toooo much slow. only 300 to 600 kb/s which too much slow. Improve this. I dont know whether its BB link issue or BB 10 issue.
No Built-In backup app. Come on BlackBerry even Asha 200 have a Built in backup manager.
Thats it for now. I will update post when i will find something else. BlackBerry 10 is really a nice OS. Its smooth and Fluid, swipe gestures are great. Im in love with my Z10.
Solved!
Go to Solution.

1. You "can not"? That's not a bug. Just backspace and type the letter again, and it might require a third try, but it will work. That won't change, it's not a bug, it is intentional.
2. I understand, you are holding down the backspace key too long. Tap to set your cursor at the end of the words to delete. Swipe ONE finger across the keyboard from right side to left side to delete ONE word. Use two finger swiping right to left to delete TWO words.
3. There several third-party LED control and notification apps, BeBuzz, Hub++, and others. Check your App World.
4. Transferring via the USB cable? Doing so over WiFi is quicker in my experience. If you need help with this, please ask.
5. Link has a built in backup. In the past, Protect would backup over the air, but not on BlackBerry10 OS devices. I use FireChest Backup, for good and varied backup options.
The z10 is a great device, glad to hear you're enjoying it.
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Does my very new 64Gb microSDXC Samsung not function in exFat with my also new BlackBerry Z10 ?

Hello everyone,
I just bought the BlackBerry Z10, and then, a 64Gb microSDXC by Samsung.
I put it in my BlackBerry Z10 (with the last OS version - 10.2.1.537) and it ask me to reformat the card...
It means it didn't work with the exFat format, is it ?
(I've read in forums that it will function very good with the latest OS version (i.e. 10.2.1) and that perhaps that the phone will ask for downloading some driver's. But it's not what happening for me....
Someone to help ? I just don't want to format that card in the old FAT32...

You have to reformat it. The Z10 will not read the 64GB card without it being reformatted.
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Blackberry Z10- Facing Multiple Issues- Any help?

I have T-Mobile USA and have the most updated version of the Blackberry Z10 10.1.0.2006 and experiencing a lot of issues.
No or very big delay in text messages (it only works when it’s on MMS not on automatic) even though when it’s on MMS It gets severely delayed or I don’t get them at all. If it’s on automatic I don’t receive any
Download speeds have decreased substantially.
Those are the two big issues that I continue to have. I toggled around with the network from 4G to 4G LTE and signal wise seeing some degradation although it’s past 3 bars which allows you to send and receive text messages and do high speed connectivity.
I want to know if anyone has experienced this and what is the work around that I can do to solve this ever so difficult issue? I used to text a lot to not being able to text at all.
Thank you
Adam.
PS, i wasnt facing these issues 3 weeks prior to now.

Hi adamredsox24,
Welcome to the BlackBerry Support Community.
SMS text messaging, MMS and download speeds are features that are service provider dependent and depend on network traffic and congestion. I would recommend contacting your mobile provider to investigate these issues further. Let me know how it goes. Thanks.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Absolutely new smartphone user, a senior, new owner of BlackBerry Z10, will have questions a little later

I am a brand new user of a smartphone and of a BlackBerry, a Z10 from Bell, I will provide the model number as required when I have a specific question. I am 2 days into this, still getting the "gesture" thing down pat, I am not too good at it but the Bell rep showed me. Not a swipe off-the-table toss-away motion. There seem to be some screen pages which don't gesture to the small box size at all, as far as I can tell, while some do, when they can be X'd off... but they seem to go away once the main icon screen is in place for a bit...
I have a message for the BlackBerry company, and that is, please add some info on your User Guides and How-To pages on the Web [all this is being written on my laptop, I gave the Z10 a rest] for THE SMARTPHONE BEGINNER. They generally speak to former BlackBerry owners of older models or those who know smarphones and not the person like me who has to learn to "gesture" and to tap and "hover", etc... It's covered too quickly and too un-clearly in the videos and demos you have online.
I am afraid it might cause frustration on the part of new users... anyway, I am persevering.
Solved!
Go to Solution.

Please do persevere.
I have to admit that the Z10, as great a phone as it is, is not a beginner's phone. Even I, with years of BlackBerry experience, took a while to adapt to it. Once you get the hang of it, you'll see that it's the best smartphone you can buy. Until that time arrives, I hope you'll hang in there and give it a chance.
Cheers.
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How do I start using my new blackberry Z10?

Can I get help on using my new Z10 blackberry?

Specifically, what help do you need?
Basics for the Z10
Z10 Manuals, User Guides and How To links
Z10 Tips, Tricks and Shortcuts
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New iphone 4s and multiple questions

So I have multiple questoins...
So I tried out a droid for a couple weeks and well in the end I decided the iphone was the better choice for me. So the droid was my first smartphone and when it was set up it imported all my facebook, twitter, gmail and phone contacts. (I found this really annoying since I have so many contacts that I would really care less to have in my "contacts" list ) I have quite a few contacts on all of those places.so as you can imagine my contacts are a little out of control. Anyways on the droid there was a way to filter my contacts to just show contacts with phone numbers. So here I am on my iphone 4s and all those contacts are there. I haven't found anywhere on the phone yet to filter out contacts yet. Is there a way to "group" or "filter" my contacts so I I can just find the ones with phone numbers? Is there an app maybe that will group e mail, facebook, twitter contacts or something?
The second question is...
My sister, mother and I share an itunes account (I had an ipod touch before upgrading to an iphone) so that way if one of buys something all of us get it so were not paying mulitple times for the same app. We all sync on different computers since we don't live with eachother. I haven't been able to look into it but the new photo stream feature yet but... when everyone updates to IOS 5 is there a way that each persons photos from their device wont go to the others devices. Is this set up through your itunes account or icloud or something? If they want to use icloud/photo stream would they need to make their own apple id? If they use that apple id on their device for icloud. If they signout and log into my account for downloading apps will that mess up their icloud?
Thanks,
I would really appreciate an answer on the contacts the most.
Ashley

So I have multiple questoins...
So I tried out a droid for a couple weeks and well in the end I decided the iphone was the better choice for me. So the droid was my first smartphone and when it was set up it imported all my facebook, twitter, gmail and phone contacts. (I found this really annoying since I have so many contacts that I would really care less to have in my "contacts" list ) I have quite a few contacts on all of those places.so as you can imagine my contacts are a little out of control. Anyways on the droid there was a way to filter my contacts to just show contacts with phone numbers. So here I am on my iphone 4s and all those contacts are there. I haven't found anywhere on the phone yet to filter out contacts yet. Is there a way to "group" or "filter" my contacts so I I can just find the ones with phone numbers? Is there an app maybe that will group e mail, facebook, twitter contacts or something?
The second question is...
My sister, mother and I share an itunes account (I had an ipod touch before upgrading to an iphone) so that way if one of buys something all of us get it so were not paying mulitple times for the same app. We all sync on different computers since we don't live with eachother. I haven't been able to look into it but the new photo stream feature yet but... when everyone updates to IOS 5 is there a way that each persons photos from their device wont go to the others devices. Is this set up through your itunes account or icloud or something? If they want to use icloud/photo stream would they need to make their own apple id? If they use that apple id on their device for icloud. If they signout and log into my account for downloading apps will that mess up their icloud?
Thanks,
I would really appreciate an answer on the contacts the most.
Ashley

BRAND NEW BLACKBERRY Z10,

got a new Z10 it wont even switch on,trying to charge battery and all i get is red light flashing

Connect to the wall outlet charger a few 3-5 hours.
With it STILL connected, remove the the battery and reinsert...
What happens? any screen or LED activity?
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SaskTel's Blackberry Z10 users told to wait for upgrade

In speaking with Sasktel technical support, and in the news article posted yesterday (http://www.cbc.ca/news/canada/saskatchewan/story/2013/03/14/sk-blackberry-customers.html), Sasktel users have to wait for the upgrade until Blackberry does thier NEXT upgrade. SkTEL support says "probably end of April"
What does: SaskTel says allowing customers to upgrade now would interfere with the Blackberries' roaming capabilities.   even mean?
Telus is in Saskatchewan (with same roaming map -- they upgraded and their users have no trouble.)
Rogers is in Saskatchewan (albeit NOT with the same roaming map, but their users got the upgrade)
This is beyond annoying.
I wanted the better battery life.
i wanted the fixes.
I wanted WhatsApp.
sigh.
Anyone have any further insight into what their statement might mean?

Nope. It will stay the upgraded OS.
Be warned, however, that some users have experienced connection issues when installing other provider's released OS upgrades. Included in the OS files are what are know as "radio" files, which govern the signal, connection, voice and data transfers. You could experience issues. You might now.
But, if it were me, with the issues you're having -- I'd upgrade, using a Telus SIM card in the device. You can even use an old one or deactivated SIM card, I've been told by close friends.
Once the upgrade is performed, remove the Telus SIM, replace the SaskTel SIM in, (also removing and resinserting the battery at the same time).
Make sure you are connected to a WiFi source AND a charging cable when you do all this. It can take 45-60 mins.
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Blackberry Z10 Different Models Question

Hello All!
I live in India and if i were to buy a Z10 from USA unlocked from T-mobile, would it work with my Vodafone IN carrier?
Also i heard dat for future OS updates i would require a US sim card as Indian carriers would only pass updates for -001 and not -002 which are being sold in the USA!
Can any1 please verify that?
and if possible give me a workaround for future os updates?

There are basically four vaiants of the Z10 device.
jenil_295 wrote:
Also i heard dat for future OS updates i would require a US sim card as Indian carriers would only pass updates for -001 and not -002 which are being sold in the USA!
Can any1 please verify that?
and if possible give me a workaround for future os updates?
That very well could be true, and appears to be true currently.
The workaround (for many) has been to follow the directions here:
How to Reload your Blackberry10 OS
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New Macbook Pro User with questions

Hello,
Since 2003 i have been posting questions pertaining to my beloved G5. the motherboard went on me so I go a macbook pro. So far its very nice and I will prolly be posting questions for years to come. Thankfully I backed up everything on Time Machine two days before the computer bit it. There are certain things I want on this computer and certain things I don't. Can I pick and choose which things I want? Also, how do I get my Safari bookmarks and my iChat settings (the names I have given all my buddies) on my new laptop? Thanks for your help!

I assume your backup is on an external drive that you can connect to your MBP. I would then use Migration Assistant as one option. It will allow you to restore from a TM backup on another computer or connected backup drive.
Be sure you are careful about what you move as your old computer was a PPC computer and not everything on it is compatible with Intel Macs. I would only transfer your personal files as well as your mail, address book, etc. You will also need the preference files for Mail, AB, iCal, etc. and they are located in the /Home/Library/Preferences/ folder. AB, iCal, and iChat also have folders in /Home/Library/Applications Support/ that will need to be transferred. Avoid transferring any system files or applications that are PPC only. PPC-only apps should be reinstalled or upgraded to universal binaries.

New Mega Pc User has questions!

Hey Guys, I'm new to this forum. I just bought a Mega PC, running a 2.6 celeron, 1 gig of samsung ram and an 80 gig maxtor HD. I've read through the many threads in this forum but couldn't find what i'm looking for
1) has anyone been able to mod the mega pc so that the LCD can be functional in PC mode? its such a nice display! such a waste to just show the time in pc mode
2) i've read through the forums here and some people say that they can use the remote in PC mode specifically when using windows media player to play music. Did you have to update anything to allow this?
I'm new to this board so any info regarding moding the mega pc in terms of LCD and remote functionality would be great!
finally i place where i can find other mega pc users!

Quote
Originally posted by swalesgeeza
Yeh this is about the functionality in the PC mode, if you play all your media, inc Movies the remote will pause play stop etc in media player.
WOuld it be possible for someone to be kind enough to post a link to the greeting program for the LCD display? so many of us would like it!
Also Could you tell me if the light on your card readers is always on?
Also when running MSI live update it always says i need the drivers again after i downloaded! and the version for the mega pc on the web page only does the radio!
i didnt get a CD with the PC so i have the web drivers. am i missing alot?
Did the MSI media center come on the CD?
any one in the UK want to sell me a CDR copy?
if so please email [email protected] can send you a couple of quid on paypal or somthing
yes if you download the latest version of msi radio from the support page, you will be able to use the remote when the computer is on for media player. For example. if the computer is on, and you press "hi fi" on your remote, media player will automcatically open and the lcd lights up and says "cd", has the play arrow and the circle rotates. i wish the equalizer came on! :P
yes my card reader light is always on, don't worry i don't think this really matters
Actually if you run live update 3 (the website based version) it tells you the version you have, and the version on the web. I think its up to you to compare each version and download if necessary.
If you didn't get the cD don't worry you are not missing anyhting i think. IT just had agp, video, network, modem, and audio drivers, all of which are on the website with latest versions. Some utilities are on the cd as well, but all and MORE are found on the website.
AND YES IF ANYONE HAS THE "GREETING" PROGRAM PLEASE POST!!

New ipod touch user. Question!!

Ok, so i'm about to buy an ipod touch soon, and i have some free apps on my itunes already down. (i also have movies and music too). What i'm wondering, is when i sync my ipod touch to my itunes library, will the apps copy over? and if they do, next time i sync my ipod, will itunes reset all my apps to default?? (high scores, saved stuff, passwords, pictures etc) and if i buy apps from my touch, will they be erased ifi sync my ipod to the computer?? thank you to whoever answers this question! i'm excited to get my ipod! thx.

- If the iPod is signed into the same itunes account that purchased the apps and other stuff they can be synced to the new iPod.
- App data such as save games and status is included in the backup of what ever device the apps were installed, They are not included with the apps i our iTunes library. What you have to do is to backup the device that has the app data you want and then restore the new iPod using the backup of that device. You did not state what device has the apps now and thus the app data but most devices can be restored from the backup of other devices.
- If you purchase apps on the new iPod they will be/can be transfered to your computer if the computer is authorized for the account used to purchase the apps.

Problem in Adding Emails in new Blackberry Z10

Hi
I tried adding my work emails (Company Domain from Sites and Stores) here but its not letting me do that.
I called Telstra they added from there end and is still not working.
They send me service books twice i received nothing and they said i might need to delete existing service books which i cant find on my handset.
The emails i am trying to add is currently working on my BOLD it is not on Z10. I cant even manually add them on the phone. Firstly it ask for email Id and then password and then says The email provider is not trustworthy you like to proceed i click yes to go ahead after 1 minute it goes Make sure your email address and password are entered correctly.
Could anyone please help or may have got the same problem.

There are no service books on the Z10 so your phone company are not helping you by telling you that there is.
I had a problem when I setup an IMAP account, no matter what I did it just wouldn't accept the details even though they were correct. I got round it by setting it up as a POP3 account and it accepted the details and works ok.
J.

New Blackberry Z10 User (Multiple Questions)

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