New Bluetooth Keyboard Not Working with iMac 2005

I just purchased a refurbished 2009 wireless Mac keyboard for my computer at work to replace the old outdated one. However, when I try getting it to connect I encounter a problem. While its being picked up by the bluetooth just fine, it tells me that it is unable to actually connect. It tells me the keyboard itself does not have the 'services' required to connect to the computer. I'm not sure what this means? This is not an issue I have ever encountered before. If anyone can assist me with this issue I would greatly appreciate it.

HI Michelle
i have the same problem Also using an iMac21 inch late 2012. Has been working perfectly until 10.10.3. Now when the iMac wakes from sleep neither the mouse or keyboard are connected. The only recourse is to force a hard restart with the power button.
i have tried all your above items and also to no avail. I have set sleep to wait indefinitely & that has resolved my issue. Albeit with an increase in energy use.
I Would be grateful if anybody had some tips on how to resolve this situation.
thanks
paul

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HI Michelle
i have the same problem Also using an iMac21 inch late 2012. Has been working perfectly until 10.10.3. Now when the iMac wakes from sleep neither the mouse or keyboard are connected. The only recourse is to force a hard restart with the power button.
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hi erabbath,
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Sample picture
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Thank you very much for your answer,
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Link to picture
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Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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