New broadband connection - very slow- please help

Question

Hi,
On 3rd of May (last Thur) I got my new phone and broadband installed. My broadband speed is soo slow that I have to buy internet dongle to get back onto proper internet.
I know about 10 days stabilization period- phoned to India couple of times and being told after 10 days I will get a better normal connection. I just dont belive that. Today is 8th day of 10days waiting and there is no changes at all! I need internet for my uni.
Please can sameone help me? any advice?
thank u in advance
1) I am connected to the master socket. I've tried to connect to test socket but things weren/t going improve.
2) Tried wireless connection and used ethernet cable. For both connections the broadband is slow.
3) Done the quiet line test- no faults.
4)                 
ADSL Line Status
Connection Information
Line state:    Connected
Connection time:    0 days, 01:19:22
Downstream:    5.555 Mbps
Upstream:    800 Kbps
ADSL Settings
VPI/VCI:    0/38
Type:    PPPoA
Modulation:    G.992.5 Annex A
Latency type:    Fast
Noise margin (Down/Up):    6.5 dB / 5.7 dB
Line attenuation (Down/Up):    47.4 dB / 29.5 dB
Output power (Down/Up):    20.0 dBm / 12.8 dBm
FEC Events (Down/Up):    0 / 0
CRC Events (Down/Up):    78942 / 306
 Software version 4.7.5.1.83.8.57.1.3 (Type A) | Time and date 20:34 11/05/12
5)Beta speedtest
download speed: 0,32
upload speed: 0,63
Ping Latency: 37,88

Answer 1

Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html
also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html
Have you tried connecting to the test socket at the rear of the master socket   
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
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