New BT Mail does not show my email from my sub-acc...

Since I have been moved to BT Mail from BT Yahoo, my sub-account hasn't been moved as well.  I have only just found I haven't had all the emails from that account.  I can't find out how to add it on.  Can anyone tell me (please explain fully as I am not technical) how I can do this, or if it is even possible?
Many thanks for anyone who can help me. ( I run a Windows 7 machine with Firefox.)

Thanks for that gg.
@Headgardener, I can look into this for you. Drop me an email with the details, including the subs you want to add. 
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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