New BT Vision Box stops my other digital freeview ...

I'm a new BT vision customer and have set my vision box up to include using the poweline adapters as my tv is otherside of the room to my homehub and all works fine.
However the TV we have in the bedroom that has freeview built in will no longer receive any signal. This TV connects direct into a aerial socket on the wall and there have been no issues. For info this TV backs onto the wall where the homehub and one of the power line adapters are.
Any ideas how to get around the issue of all my BT vision kit from preventing the other TV receiving a signal.
TV has been checked and all is ok. Had a scan through google and can see that there maybe issues with BT vision affecting Wii's and so on but not other TV's with freeview built in.
Any help would be welcome.
Thanks!

Any electrical device generates noise which can be picked up on a cable. Powerlines by their very nature can generate more electrical disturbance than most. You can help minimise the effect by keeping cabling as far away as possible from powerlines and transformers. Screened aerial cable may also help with induced noise.
I suppose the cheap and nasty test to see of the Powerline is the cause of the issue would be to temporarily unplug the one close to your upstairs TV and see if the Freeview reception returns. Unfortunately with aerial cables which are buried in the wall you have no way of knowing how close they run to the ringmain, so it's possible that the extra signal the Powerline is putting on the mains cabling could be the issue. That would be a git to resolve.

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New BT Vision+ box always has red power light

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Sounds like it's faulty, ring the THD 0800 1114567 and get another one sent.

New BT Vision Box to receive Freview HD?

I had been a BT Vision customer for around three years. I then moved to Sky for two years, but am now thinking of coming back to BT Vision, especially with the prospect of BT Infinity.
I've looked around the forums and website to see what's changed/improved with the service and I must say I'm impressed. However, as has been documented many times on this and other forums, the Black Vision+ box is unable to receive freeview HD. I'm aware that BT are linked with Youview and a new freeview HD receiving box is in the pipeline alongside that with an ETA of sometime early next year.
Interestingly, I just had a online chat with a BT customer service person called Roxy and inquired into this. My question to her was whether it was worth me signing up now to BT Vision or waiting a few weeks for the new freeview HD receiving box to be available. The answer I got was "You may as well wait", and she implied that the new box shall be available in a few weeks.
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I shall be waiting a few weeks.
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ttyrie wrote:
If it isnt an official announcement you can guarantee that whoever said it is talking absolute bull **bleep**...
From an Indian call centre worker?!? Noooo!... Really? Tee hee.
I've seen this in action in call centres before. The blind leading the blind. Its not a good situation. And certainly NOT good for whatever particular company's customers are on the other end of the phone.
Rank - Mostly Harmless.

New BT Vision Box - Why no Freeview HD?

Why does the new BT vision box not support the DVB-T2 standard required for HD freeview? If BT is serious about competing with Sky and Virgin it needs to have 'live' HD services and better sports content.
I understand that the content issue is being addressed with the ofcom ruling on Sky’s pricing of its sports channels, but the hardware needs to be able to compete too.
I have read elsewhere on the net that the next generation box will support T2, but how long will we have to wait for that? The DVB-T2 standards have been around for a number of years and I think it is quite short sighted of BT to bring a 'new' box to market so close to a freeview HD launch without that capability. They should have waited a few months and included it from the start.
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That piece about the software upgrade is not correct... Bt have stated to me on many occasions that a new box is required as the hardware is incompatiable.. the HD you speak off (which confuses their call reps sometimes!) is for Streaming HD only via the internet. The Codec's are there I understand, but the physical chip is not the right one..
The Chipsets Must/are out there as Humax have them in their boxs!
My feelings are, you wont see a new box out of BT until Project Canvas comes to fruition at which point you will see a Freeview HD box from BT with Vision on Demand plus Content streaming over the Internet. At which point you will see a complete relaunch of BT Vision into a much more Internet Centred Product, prehaps offering a TV based Web Browser in addition to the BT Vision Library, Project Canvas Content/functionality etc.. You may start to see Linear Channels appearing via your ADSL service too at this point.. I would imagine this would happen "In time for Christmas 2010"..
You may see a "Projet Canvas capable *with sw upgrade*" HD or SD box appear before the world cup with heavy promotion , but nobody knows!
The only things you will probably see out of BT now will be more "Streamed/Downloadable" HD Content, and possibly Sky Sports as either a Linear or PPV Service.
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New bt vision box received broadband flashing oran...

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Is the Home Hub still connected to the telephone line? If not, it's never going to work.
If you have Infinity and a new Hub 5, then the Hub must be connected to the master socket. If it's a Hub 3 or 4, it must be connected to the white Openreach modem.
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New BT Vision Box delivered out of the blue

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As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
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rewsan wrote:
As I don't want anything new to be recorded on the old box can I set up my new black box and still watch the recordings on the old box?
Yes you can, but what you would need to do is -
leave the silver box plugged in to the mains and connected to the hub via the ethernet cable
then remove the ethernet cable from the silver box and connect this cable to the black box
switch the black box on and allow it to boot up
The silver box will then run and allow you to watch your recorded content
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-+-No longer a forum member-+-

New bt vision box cuts off and re boots at least 6...

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Do you have a black BT Vision box or the new BT YouView box with the big Orange and blue circle at the front?

New black Vision+ box upgrade. Is it a con ?

I am a BT option3 customer and have been for some time. I currently pay £5.49 for my BT vision service.
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I was told in the reply that the two boxes have exactly the same functions ! If I wanted a new one I could simply take out a new 12 month contract !
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It's absolutely not a con because it isn't an upgrade. It's just cosmetically different and slightly more efficient on power consumption. Apart from that no difference so not an upgrade therefore if you really really want one you'll have to pay for it.
---Remember to mark as 'solved' and give stars when you like a post---

New BT Vision box - no Freeview HD

My brother in law asked me to set up his BTV box - just arrived - so he could watch BT Sport. That was easy and he can now watch BT Sport 1 and 2. He is on a 4mb adsl line and has problems watching catchup - but reckons that is because he lives deep in Suffolk countryside and is not much bothered.
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The BT Box does not have a Freeview HD tuner. The HD channels are delivered over Infinity Broadband.
He will be paying for the Essentials package at £5. This is not increasing next year.

New BT vision box appears to keep rebooting

First, a big hello to everyone.
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It sounds like BT Vision has not been set up on your line yet. Whenever it boots up, the Vision box tries to connect to the BT Vision servers. If this fails, it tries again a few times before giving up entirely.
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I have just been sent a btvision box and told to replace my 'old' one with it .... however it looks exactly the same. My existing one is silver and so is the replacement, however on the web the new one is shown as being black.
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thanks for the link guilbo, i tried a search prior to posting but could n't find anything. I do think it's 'bad practise' for BT to send out 'old' boxes (especially as I am paying more money than I have previously paid) for an 'upgrade'. Another annoyance is that I have never been offered Powerline adaptors which limits the positioning of my hub, but that's another issue, thanks again for your response.

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If this works, Please mark it as Answered.
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Dharmendra Singh (MCPD-EA | MCTS)
Blog : http://sharepoint-community.net/profile/DharmendraSingh

New Black BT Vision box - what is missing, a discu...

Maybe it's just me but here is a list of things which are currently missing or wrong with the new BT Vision box (black edition with new interface and OS). Thought it might be useful to keep a list of these going which people can add to.
would also appreciate it if anyone can help with any of these issues in case i've missed something
Red button doesn't work - believe this is 'coming soon'. you can still access the channels by going to 301 or 302
Teletext doesn't work - the button pops up a message saying it's not available, coming soon?
There is no way to set recordings to over run? - this used to be very handy on old box, particularly with live shows. is this being brought back?
No signal strength tester - you used to be able to check digital signal reception strength and quality from the settings menu, not any more
Pressing 'play' when viewing a recording doesn't flash up the progress bar - any other good way to do this, used to be handy. Fix: pressing "select" does the trick
no HD Freeview - the box isn't capable, wondering whether they might upgrade us to YouView later on for this?
No options to set resolution - used to be able to define 720p or 1080i for instance, not any more
Sky Sports small white box - a small logo in the bottom right area, not sure what this is or why it's now there?
Subtitles on iPlayer missing
Some reported picture quality issues - both on SCART and HDMI
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Bigger capacity on the hard disc
Faster inteface and movement between sections
Nice new design and sharp interface resolution
Channel logos / graphics now in the information bar menu
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Music playlist
Bookmarks
Reinstatement of the 30s jump and better fast-forward / rewind (30s jump doesn't work on Sky Sports)
Ability to jump to specific point in recordings (you need to start it first, then stop and go back into it to have option)
Ability to reenter a recording at a time offset
Icon to show which recordings have been watched
HD iPlayer
Recently viewed in iPlayer
Ability to resume a programme on iPlayer
Ability to resume on demand
Disk usage on Recordings page
Auto switching format for HDMI and SCARTOne-press toggling of Subtitles and Audio
Previous channel facility
'Play all' feature for On Demand series
anything else people want to add?

Subtitles on iPlayer
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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New replacement (black) BT Vision box

New black vision box arrived today, installed, but trouble. Most channels are not available and others have distorted sound and picture. ITV1 is OK cannot get BB1 and many others. The Vision box is connected direct to the TV, no other device inbetween. Switched off scanned again. Same result. BT India say I have a signal problem which is not their problem. I had no such problem with the silver box. BT India say I cannot reuse it as it has been deactivated. I am sorry I laid eyes on the black box which I did not want anyway. Any advice please?
Solved!
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Does the menu run along top or left hand side.
If left you are on the new OS and will not be able to check signal strength, sadly.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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BT vision box

Hi my BT vision box has broken the HDMI port won't work, I've tried multiple cables and its defiantly not the cable or the TV that has a fault. I have just spoken to a VERY rude customer advisor who actually asked to speak to "the man" as I didn't understand what he was saying apparently. He is insisting that he needs to send out an engineer to install a new BT vision box...Is this normal practice? He said that a new one wont be able to be connected to my home hub, However, I am sure when I ordered BT vision 2 years ago (about a month after getting the Internet) that I didn't require a BT engineer to come out. I don't mind an engineer coming out but I am on nights all next week, and he will be coming between 1 and 6......Not ideal really.
sorry for the rant. Just want to make sure its essential for the engineer to come out.
Thanks.
Aimee

I had a faulty box with the same HDMI problem when I joined.
I think the engineer just makes sure it is the box at fault before he gives you a new one.
Just think of him as a nosey postman

New BT Vision Box stops my other digital freeview ...

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