New C20's Are super loud! Over 65db! Is this normal?

We just recieved two new C20's.  However, they are super loud.  I've measured the sound at around 65db.  I've set the fan mode to "quiet" in the bios, but that made no difference.
Is this normal?
Thanks!
Solved!
Go to Solution.

Thank you for being patient with my clumsy entrance into this forum.  Please be aware that I am first a database manager and second a PC tech. My network and hardware manager has thrown up his arms on this and only my tenacity, some PC maintenance experience and a brain qualify me to get to the bottom of this issue.  I am having to look a lot of stuff up that you might consider common knowledge for someone taking on this task. This is also our first Windows 7 machine.
That said, here is what I have in response:
1) The heat sink fan assembly (per the user guide identification) is plugged into the "brown" board header
2) The rear fan assemblies(2) (per the user guide identification) are plugged into a white board header in their vicinity. They are the noise makers.
3) BIOS Version/Date    LENOVO 61KT43AUS, 8/31/2010 The current version is 61KT45A so I downloaded the files per instructions on the website. However, it is much easier to say, "Have you tried flashing to the latest level..." than it is to do it. WINPHLASH failed on what the error message says is a permissions issue but is not. I will have to risk turning my brand new machine into a brick the old fashioned way, with a bootable CD. Since for me that will take an hour or more for research and execution,  I will let you know how it goes.
4) The "driver" I mentioned is
LENOVO Fan Speed Control Driver for Windows           version 1.0.1.9, 07/31/2009
================================================================================
  Operating Systems supported
  Windows(R) XP/2000/2003/Vista/Win 7 Driver. 64bit.
  Process provider supported
  AMD(R)    OOPS! Not applicable to my machine's processor, so I have uninstalled it.

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