New C310 - Wireless working FAIL - Printer's wireless network seems to be dead

Product: HP Photosmart Premium C310
OS: Windows Vista 64 bit and Windows 7 64 Bit
Error: Wireless working: FAIL
Changes: No changes since this is the first install of this printer ever
Description:
I've just unpacked my new C310 as a replacement for my older HP Inktjet 3845.
But when trying to install the wireless network everything I try seems to fail.
Printer doesn't detect my wireless network (blue wireless led is blinking 1sec on - 1sec off )
HP Network test tool on my laptop (standing next to the printer to test it's location ) gives no issues whatsoever, wireless network is strong and working very well.
Settings of the wifi connection are WPA security, no WPS, Channel 11, ... .
When I run a Wireless Network Test report from the printer menu, the result is (= printout)
* Wireless On => PASS
* Wireless Working => FAIL
* All the other points below are on status NOT RUN so no connection at all ...
Solutions tested:
Tried to reboot printer while waiting 1 minute in between => No result
Reset to factory settings straight on the printer => No result
Tried to run the Wireless network Setup Wizzard several times without merit.
Explanations on the forums seemed to be that this might be a faulty wireless network card in the printer?
Since this is one of the reasons of buying this item, I do need it to work.
Can anyone provide me advice/next steps?
Kind regards,
Raf

Great info and troubleshooting, thanks!
Unfortunately, I think you have a dead radio. This is how to contact HP support: www.hp.com/go/totalcare
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi,
I am trying to print from a MacBookPro on an HP printer connected to a desktop computer running Windows Vista.
MacBookPro - running Mac OS X 10.7.5; 2 GHz Intel Core 7; 4 GB 1333 MHz DDR3
Windows desktop computer - Acer Aspire M1100 running Windows Vista Home Premium SP2 32-bit; 2.1 GHz AMD Athlon X2 Dual Core
Printer - HP Deskjet F2210 All-in-one (printer, scanner), connected to Windows Desktop via USB (direct, not hub)
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The printer will print documents when connected directly to MacBookPro via USB, but over the network, this is showing:
On MacBookPro: In the printer queue, the message shows, "Waiting for print job to complete..."
On the Windows Desktop: In the printer queue, the size of the document comes up as ...KB/...KB (in my case, 10.7 KB/13.8 KB) - won't change, number of pages "N/A"
On the printer front panel: blinking On/Off button light (blinking slowly, suggesting printer is still busy) - the printer will start to kick into action, but the only thing happening is that blinking light...
... and that's it! From there, there is no more progress (even after 10-20 minutes); you have to cancel the print job on both the MacBookPro and the Windows Desktop.
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Making sure both machines are in the same network (check)
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Logging in to Windows Desktop over Finder on the Mac using a user name that is the same on both machines (does not solve issue)
Deleting Keychain Access stored passwords in case they were incorrect (does not solve issue)
Making sure drivers for printer are up-to-date on both MacBookPro and Windows Desktop (check)
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I have also tried installing the printer as described in Apple Support article HT3049 (How to manually add a Windows shared printer.) It seems like there are two ways to add a printer, one is by using the "Windows" button in the "Add printer" window toolbar, the other is by using the "Advanced" button. Both did not help.
I exchanged the printer cartridges, since low ink levels apparently can also cause errors when printing in a network (read that somewhere here - but does not solve issue either.)
In order to see if the Windows version has something to do with it, I connected a Windows 7 laptop to the printer and tried to print from the MacBook wirelessly to it (no success there, either).
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It sounds like you are getting this error message when trying to print to a Wi-Fi printer. I want to recommend the troubleshooting in this article named:
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http://support.apple.com/kb/TS3147
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New C310 - Wireless working FAIL - Printer's wireless network seems to be dead

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