New c310a to replace C6380...

***Appologies, I realised after posting that this is not the approprate forum area to ask this question. I will post it in a non ePrint section of this forums as my ePrint is working correctly. ***
Hi, my C6380 broke and I have purchased a new C310a. I must say, it beats the C6380 hands down, AirPrint is a bonus too!
The new printer is installed and fully working, connecting to the Internet, etal. However, I do have a small problem.
The printer's IP address is 192.168.0.121 on my local network and shows as such in Explorer, but if I try and use my browser (either Firefox or Internet Explorer) no page ever loads. With my old C6380, I could browse to the printers IP address and check ink levels and much more, but for some reason with this new printer I cannot.
I have disabled my firewall etc, but that's not made any difference.
It is only a small thing as everything else works. I can print OK from any application and indeed, from my iPhone using AirPrint.
I am using Windows 7 Home Professional, 64bit.
Any ideas folks?
Thanks in advance.
Cracking Toast Gromit!

The Officejet 8600 defaults to "protecting" the cartrdiges. Once a cartridge has been "protected" it cannot be used in a different printer. I do not know of any workaround for this.
There are a few things to try - you might contact HP and see if they can exchange the cartridges given the circumstances. If you are in the US call 1-800-HPINVENt, elsewhere see the contact information here.
Do you still have the 8600? It may be possible to fix the unit. Have you gone through the troubleshooting steps in this document?
Please post your results here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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