New C6-01 user/phone and problem with backup/resto...
Hello everyone.
I recently purchased a new C6-01 (and first-time Nokia owner) and having trouble with getting maps restored onto a new 32GB uSDHC card and need some help.
It is my understanding that I can backup and restore all my phone contents and settings to a new memory card using Nokia Suite. So what I did is performed a complete backup using Nokia Suite, ejected the old uSD card (that came with the phone), put in the new uSD card that I had purchased and format it, then performed a complete restore to the phone and the new memory card.
During the restore, I saw errors on the phone display that said something like disk write error and gave me the option of stop or retry. I hit the retry a few times and still getting the error. Thinking it may be a bad uSD card, I returned/exchanged for another identical one. With the 2nd new card, I still get the same error message so I rebooted the phone and ran restore again but this time instead of restore everything all at once, I selected a few items at a time and eventually got everything restored, at least without errors this time.
When I ran maps after the restore, it told me that I needed to download the maps, and when I tried to download it thru a WiFi connection (at my house), I keep getting Disk error - cannot complete write. Retry or data will be lost. At this point if I run Files, it will show drive E but not any free space number (and selecting it will show free space not available). A reboot will bring back drive E and show 29.4GB free. So I am completely stumped at this point and believe that for whatever the reason I can not get maps loaded onto a non-Nokia-provided memory card.
I am running Nokia Suite 3.5.34 on WIndows XP w/SP3. The new 32GB uSDHC card is a class 4 card made by Sandisk. The phone is running the Belle Refresh v111.040.1511 dated 7/28/2012. Map version: v3.09 12wk20 b01-MW OpenGL MN-Map version 0.2.46.103
Sorry for the large amount of information posted here, but I wanted to provide enough details for you to look at. Please feel free to ask for more information and thank you in advance for your help.
Bill
yes I reformatted the card, and after it was finished, I ran Maps. When it told me I need to download the maps (and gave me 3 options), I exited and connected the phone to my computer, browsed and deleted the cities folder and the qf file. Waited a little bit and reran Maps. This time I used the WiFi connection from the phone to download.
I gave me an error when I tried to download the entire USA maps, so I selected Texas and Pennsylvania state maps. Those downloaded ok. Next when I tried to download New Jersey, it started a little bit and the disk error message came up again so I hit stop. Ran Files and saw the memory card is grayed-out (did not indicate and free space), I know the same problem is happening again.
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