New cartridge - filthy printouts!

I recently ordered a "new" cartridge for my Laser Writer 360 printer. The exterior of the cartridge was covered with toner that I cleaned up before inserting the cartridge. The first couple of sheets printed okay, but now every single sheet has full-lenght gray bands. Countless "cleaner" sheets have made no improvement in the printout quality. Any suggestions?
G4 Mac OS X (10.3.3)

Apple has not sold these cartridges in quite a while. If you got Apple brand, it is new old stock.
There should be no toner on the outside of the cartridge when new and unopened. The tape band (removed at initial installation) is supposed to secure all the toner inside to survive shipping. Did it have the tape band that you pull to remove at installation?
Was this Apple brand or another?
I suggest the seller should take it back, or explain how to get 3,000 perfect printouts from it. I presume that's what you paid for. That's what you should get.

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Hi patmcshamrock,
I understand that you replaced the ink in your new Photosmart 6510 and now there is no black in printing. I will try my best to help you resolve this issue.
In this document for Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages are steps that may resolve your issue.
I hope this helps, please let me know.
Thank you,
I worked on behalf of HP.

My HP Pro 8500 will not print in blue. All new cartridges installed.

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Hi Calabasas,
Welcome to the HP Forums!
I understand that your printer is experiencing a defect in the print quality, and I would be happy to assist you!
Please follow this document on Troubleshooting Print Quality Issues. If you have completed all of the steps in troubleshooting and the blue still comes out as pink, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

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Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Officejet Pro 8500 A909G - Catridges won't align/new cartridges show low ink level

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Hello David_W,
Welcome to the HP Forums.
I see that you are having an issue with an Alignment error.
I do have some steps that we can take to troubleshoot this issue.
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Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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HP photo B210a not printing black ink with a new cartridge installed

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This question was solved.
View Solution.

I've solved my own problem, which was clearly a factory assembly defect. I looked inside my printer with a flashlight in the area where the ink cartridges are installed, and found magenta ink sprayed inside the printer. I disassembled the printer, and found that the magenta line had been damaged during assembly. There are four ink tubes which exit from behind the ink cartridges, then make a U turn back toward the front of the printer. Just after the U turn, they make another bend up-wards. It is at this point that I found the damaged magenta line, directly above a screw on the right-hand side of the ink cartridge housing. The lines are in a very narrow passage, and are held in place by several keepers molded out of plastic. It appears that the lines were put in place in the keepers, then the screw inserted from above. As I said, it is a very tight passage, and it would be very easy to damage the ink line at that point if the lines weren't carefully held back to insert the screw during assembly.
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HP PSC 1510XI ALL IN ONE. ALIGNMENT PAPER KEEPS PRINTING AFTER I SCAN IT FOR A NEW CARTRIDGE

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I have the same printer with the same problem since I hooked it up to my HP G62 Laptop and installed the HP Scan Center (which replaced the old program console (name escapes me at the moment)).
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The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
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Bob Headrick, HP Expert
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If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

How to completely avoid alignment procedure after a new cartridge install?

Is there a way to completely disable the annoying alignment procedure, every time I change the cartridge? I need to change cartridge about every month, and this is very annoying.
I want to make alignment only when I need it.
I have an HP Deskjet 3050.

Hello,
Aligning the cartridges ensures high-quality output, The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. I am sorry there is no way to turn that feature off.
I work for HP, However, I am speaking for myself and not for HP

Installed new cartridge and nothing prints on the paper...either black or white

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Hello @skses5,
I am happy to hear that you were able to resolve your print quality issue. Because you had to install brand new cartridges to resolve this issue, if they are HP Genuine cartridges, check the expiration date on the cartridges to ensure that they are still under warranty. HP will stand behind those cartridges and replace them for you for new cartridges so your money will not be wasted.
HP Technical Support can be reached at : 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
Be prepared to inform the Technical Support agent of all the troubleshooting steps you have went through and the result of those steps for their notes. If you are able to tell them the steps you went through and the result you should not have to repeat any troubleshooting steps.
Best of luck!
X-23
I work on behalf of HP
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HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Help. put new cartridge in 309g printer no i just get blank sheets

hi this is driving me nuts. my printing became very pale and patchy. new cartridge needed.
off i trooped to pc world and got new cartridges. (took out a mortgage first ..what a price!!!) so far i have been all through troubleshooting used loads of coloured ink and paer..yeah thanks hp!!!! make a lot of money on cartridges do ya??
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Try to make a copy first? copy is a standalone feature of your printer that doesn't need a driver from your pc to work.
when you say nothing printer, do you mean the paper goes into the printer and comes out blank? or no paper that is fed at all?
if you're still unable to make a copy as it comes out blank, then try to perform CLEAN CARTRIDGE and ALIGN PRINTER from the printer itself or you can do it from the solution center installed on your computer. Solution center >> Settings>> printer toolbox
---Click KUDOS if you want to say THANKS.

Hp3050 makes dirty marks on the pages. new cartridge installed as well, but still doing the same.

HP3050 All-in-one
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I have the same problem. Please help.

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Hey Foldy,
Welcome to the HP Forums!
For the printer not recognizing the new ink cartridge that is installed, I have included two documents for you to follow. The first one is 'Check Print Cartridge Light Blinking'. Some of the steps you have already completed, please do the steps that you have not done already.
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I worked on behalf of HP

New cartridge - filthy printouts!

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