New cartridge inserted, will not print, HPDeskjet F4580

Hi,
Deskjet F4580, inserted a new black cartridge, not printing, not even a test page.
Have an E in the quantity window , Flashing ! over black ink showing empty.
Initial info suggested a software problem, recommended uninstal and reinstal.
Did that, no change.
By the way how do I reset the Printer. I have a flashing orange light on extreem left.
Thanks.
Gerry.

Hi @GerryLavery ,
I see that you are having issues printing, after inserting a new black cartridge. I would like to help you out today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
Blinking Lights on the HP Deskjet F4580 and F4583 All-in-One Printers.
Troubleshooting Print-Quality Issues.
Disregard the title, this document provides information for cleaning the electrical contacts.
'Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays fo...
I can send you the reset in a private message.
In the forum beside your handle name just click on the envelope to view it.
Are you using Genuine HP Cartridges?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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