New ccBPM User Decision Feature

Hi guys,
I'm wondering if this new feature can be used with the same functionalities (action buttons) in MS Outlook client mail.
Anyone has used this feature like this way before? Let me know how to do it.
Thanks in advance,
Jorge.

Hi Jorge,
User Decision Feature
I just want to know if it is possible to send this alert/workitem to Microsoft Outlook
Yes you can send this alert to microsoft outlook
and use it in the same way w/ the user decision buttons.
No it won't be possible .
Thanks
Sunil Singh

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Welcome to the new Oracle User Group Community

Welcome to the new Oracle User Group Community. Whether you landed here via the redirect from the previous community site - IOUC.org - or navigated here directly, welcome. This new platform brings new community features to enhance the way you connect with user group peers and with Oracle, as well as make it easier for you to find information through a more intuitive interface. We invite you to provide your feedback on the new site. Log in using your OTN Forum credentials and join the discussion here. If you do not yet have OTN Forum log in credentials, navigate to http://community.oracle.com/community, click on the "Register" link in the upper right corner of the page and create your account.
We look forward to hearing from you.

Hi Kashif,
Glad you like the new Community. Communication among user group leaders works a little differently on this site than on the previous site. Rather than having communication focus around e-mail distribution lists, communication now is focused within the site itself. The intent is that this will provide users the one place to come for information, rather than having to sort through lots of e-mail threads. That doesn't mean that e-mail is completely out of the picture though. Users can opt-in to receive e-mail notifications when an individual piece of content is changed, or when content is posted to a space. Look for the "Receive email notifications" link under "Actions" to start receiving notices. To stop receiving notices, go back to the same content/space and click "Stop email notifications".
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Issue in User decision title in Email Notification

Hi,
We have used extended notification to send email notifications for PR, in User decision step I have used the decision title as "Purchase Requisition Decision for &". But when we schedule the SWN_SELSEN as a background job, in SOST email subject is not same as the User decision step title it is as "New work items in your Workflow inbox".
Could you please let me know how to get the description same as User decision step.
Thanks,
Sriram.

Hi Sriram,
Please check General settigns of SWNCONFIG. Here check eliment 'SUBJECT_WF_INBOX'. Here its default value is NASWN070, which is nothing but the message of SWN class. Chcek Message No 70 of SWN class which states that ''New work items in your Workflow inbox'' which you are getting currently. Please provide your message instead of the standard one.
Hope this will solve your problem.
Regards,
Smit

Agents in the User Decision

Hi Experts,
We are implementing the Leave Request WF using WS12300111.
We have a user decision step. This is for the HR admin to take a decision if a manual posting has been successful or not.
There is already a rule 60100010 which has the responsibilities defined in it which define the possible agents who can execute this work item.
Can i use this rule directly in the User Decision step? Is there any specific binding required for the same.
If the user clicks on NO, then a pop up shud appear where the user enters his comments.This is a dialog step. In this case, can we use the same rule as the agent or is there any necessity to provide an agent.
Kindlu let me know regarding the same.
Cheers,
Belinda Clarke

Hi,
You need to create the "LATESTAGENT" container element. But first take a look to the previous step. You can basically bind from task to the workflow the user who executed the step. If I remember correctly this element was "Agent". So, just bind it from the previous step into your new container element in WF container. Then use that as an expression the next step's agent.
You can also use the rule as I explained in my previous answer. The above method is a bit better since than it forces the work item to the user who completed the previous work item. But if you are using the advance with dialog option, the rule will work as well.
Regards,
Karri

User Decision step- Upon reject, auto-popup text for reason

In a user decision step, when the user clicks the reject button, open text for rejection reason within the workitem.
i have done the following
1) Create a new step
2) Create a task based on SOFM.CREATE
3) Binded WIOBJECT_ID => (append table) ADHOCOBJECTS
It works fine, when the user clicks the reject button a new work item with the reason for rejection lands in the user inbox, which when clicked brings up the doc.
I want to make it seamless for the user where as soon as the reject button is clicked, the document <b>should open right away</b> without a new work item in the inbox
Any help will be greatly appreciated

Hi
If you are using the portal/UWL then search the blogs for a solution otherwise give this a try, in your step definition for the 2 steps, go to the Details tab and tick 'Advance with dialog', this will work if you execute from the business workplace.
Good Luck!
Ravi

Workflow user-decision mail with Approve & Reject button to Outlook.

Hi All,
Requirement: To send a mail with Approve & Reject buttons to outlook inbox.
Approach: I have used the user-decision step in the workflow and the approve, reject buttons are displayed . As far as solution in SAP inbox is concerned, it is solved.
However the requirement is to show the mail with the buttons in the outlook mail.
Resolution Required For: to show the mail with the buttons in the outlook mail. I am new to workflows sending mail to outlook inbox. Is there any way to do this using ABAP developments.
Thanks for your time.
Best Regards,
Goutham.

Hi,
If you are on ECC 5.0 or above, you can use the Extended Notif. for achieving this.
How are you getting the Outlook mail ?. If you already have Extn.Notif, then do the following :
1. In Transaction SWNCONFIG,for your Scenario and Category,
in the Subscription Basis Data -->Subscription Settings,
Set the parameter SHOW_ACTION_DECISION_AS as "LINK"
This will give you the options of your user decision as LInks in Outlook mail.
There is lot of material in this forum for Extended Notif. if you search.
Hope this helps.
venu

Description changes not reflecting in User Decision step

Hi,
I am displaying the ECM (cc01) description in the workflow user decision step. In this user decision step I do have three options
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    2. Edit ECM (Calls ECM n change mode CC02)
    3. Cance (standard)
If I choose Edit ECM, and change the description in the ECM and come back to the user decision step, it still shows the older description some cases. In some cases I am getting the updated description in user decision step. In Edit ECM step I am using Z method which is the copy the standard BO method Edit_synchron of ECM to call the transaction CC02.
Z method does not contain any importing or exporting parameters. Also in the workflow<->Task binding I bound ECM <-> _WF_Object_ID.
Thanks,
Muruganantham

2 case:
1.) Description not changing: How the description get populated in user decision step ? Is it some varibale get populated based on select query ?
2.) Description get changed: Please check the new workflow instance get created and you can only see changed text in new instance. Already triggered workflow will not show the changed value.
Please check the worklow design, whether its creating new workflow instance on every change in ECM ?
BR,
Prakash

Objects and Attachments in User Decision Step not possible

Hi all,
I have designed a workflow where during the 1st step(Archivelink image display) I am able to display archived image, and in the inbox for the first workitem I can see the Objects and Attachments link related to the image.
But my second workflow step(is userdecision dialog), I would like to see the same archived image link as the in the previous workitem under Objects and Attachments.(I dont want to create a new attachement)
Can somebody tell me how can I accomplish this task.
Thnks
Yogi

Hello,
what you need todo is to use a container binding from the single step task from the 1st step where you bind the image object to the workflow container.
Then in the user decision task you create a container element which refers to the image object. Then use a binding to 'send' the object from the workflow container to the task container.
Kind regards,
Peter

SAP Mailbox in user decision scenario

I am using user decision step in BPM.In BPM ,steps are receive -> user decision(first branch is having send step,scd branch triggering alert).Whenever message comes in PI,alert will goto SAP mailbox for approval via user deceiosn step.I hve created alert category in ALRTCATDEF psecified mail title and content.In sap mailbox ,title of mail is user deceiosn1 and no content in email.Please tell me how to get content in sap mailbox mail

You can check what are the changes that are done from Changedocument tables like CDHDR and CDPOS
Please make sure to put filter such that the rollback change does not trigger new Workflow. You can achieve this using SWB_COND by maintaining start condition.
Thanks
Arghadip

Issue about user decision

Dears:
   in my workflow , when the wf trigger user decision, the decision appear in the inbox of the agent assigned to the user decision.
    but when i double click the user decision in inbox, it give message 'No administrator found for the task'
   and when i test workflow in swue, the step with status 'ready', cannot be processd.
tks for ur kindly advice

Hi,
After clearing the buffers are you trying to execute the same existing workitem? I think it might not work in that case. For this you will have to forward it to an agent and reforward it back to your required person. This should solve the problem.
Or else try to create a new workitem and check whether you have the same problem.
Thanks,
Prasath N

Issue with User decision handler in UWL

Hi Friends,
I am facing an issue with user decision hander in UWL. We have modified the XML file to show up the comments box to enter the rejection reason, this is working fine with two approval tasks already but the same thing is not working now with a new task id. In the back end(R/3) everything is the same for both the tasks, in the Portal side my portal consultant says the same. But we were not able to figure out the issue. I even created a new task and tried to use implement the handler changes, but still it is not working. Please advice what could be the issue

Hi,
can you elaborate what the issue, what do you mean by not working. you are not getting the reason box, or it's giving error,something like that.
Hope we'll be more clear then about your requirement.
venu

User Decision in a Module Pool

Hello Guys,
I am relatively new to SAP workflows. I am implementing a solution here and I have mixed feelings about the design. I would love to hear some advice on how to proceed or some reassurance that I am going in the right path.
Requirement:
If a Requeust (say Material Creation) is created by the Initiator in my Custom Module Pool program, the workflow is triggered and sent to the Approver.
The Approver should View the Request by executing the workitem from his Inbox which will in-turn call the Module Pool Program.
From there the approver will have two options either to Approve or Send Back.
I have designed my workflow like this...
          View Request (Activity)
                  |
          Aprrove / Reject (User Decision)
   5. I am marking the 'View Request' activty as complete from my Dialog Program so as to make the workflow come to the User Decision step so that I can pick one and execute form the Module Pool. I have a bad feeling that it might not be a standardized method. If not, then how shall I proceed.??

From my point of view the decision step is completely unnecessary (or alternatively I am missing a point here). What is the role of the decision step in the process?
If you have some kind of approval, you should be able to handle it with a one single workflow step. There is no "standard way" of doing things, but there are best practices. If you take a look to any of the SAP standard workflows, they normally work like this (let's take a leave request as an example):
1. Approver clicks the "Approve leave" work item from his inbox
2. This will open the leave request approval application
3. Approver clicks the approve button.
4. Clicking the approval button updates the leave request status to approved in the database and at the same time completes the "Approve leave" work item, and thus the workflow will continue.
Everything is handled with a single step and there is no need for some kind of sequential decision step.
Even better would be that when you click the approve button, you would trigger an event REQUEST.APPROVED of your possible business object instance, and your task would be waiting for this event. The event would complete the even, and thus you would not need to use SAP_WAPI_WORKITEM_COMPLETE (=your application/module pool does not need to know anything about the workflow (=work item ID) - it would just trigger the event for the request). The best approach is to separate the business logic / application from the workflow, if you have a possibility for it (and if you are building something from scratch, then you have all the possibilities for this).
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SAP Business WORKFLOW User Decision Rejection Rollback.

Dear SAP experts.
Please help on below Query:
1) In my Custom workflow , we are mailing to a user with user decision on change of some SAP data.( material master, source list, PO change).
2) In A User Decision there are 2 Options:
APPROVE Changes.
REJECT Changes.
3) As per CLIENT's Requirment if REJECT changes is chosen then all SAP chanegs that were done to TRIGGER this WORKFLOW should be Rolled back and UNDONE.
4) is this Possible?
5) Please guide me with some Example or Logic to accompalish this task...
Thanks to reply.
(Used for SAP learning only)

You can check what are the changes that are done from Changedocument tables like CDHDR and CDPOS
Please make sure to put filter such that the rollback change does not trigger new Workflow. You can achieve this using SWB_COND by maintaining start condition.
Thanks
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New ccBPM User Decision Feature

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