New charger or new battery?

How do I know if I need a new charger or new battery? When my MacBook Pro is plugged in, it provides power but says (not charging) at the top. I do think my computer is losing charge A LOT faster than it used to. There are also times recently that the computer just goes into sleep mode in the middle of me working on something. Not sure if that's related.... TIA for any help!

Battery Information:
  Model Information:
  Serial Number:    6N850007K13E
  Manufacturer:    SMP
  Device name:    bq20z951
  Pack Lot Code:    0000
  PCB Lot Code:    0000
  Firmware Version:    002a
  Hardware Revision:    000a
  Cell Revision:    0100
  Charge Information:
  Charge remaining (mAh):    2363
  Fully charged:    No
  Charging:    No
  Full charge capacity (mAh):    4145
  Health Information:
  Cycle count:    958
  Condition:    Normal
  Battery Installed:    Yes
  Amperage (mA):    -1302
  Voltage (mV):    11328
System Power Settings:
  AC Power:
  System Sleep Timer (Minutes):    10
  Disk Sleep Timer (Minutes):    10
  Display Sleep Timer (Minutes):    10
  Automatic Restart On Power Loss:    No
  Wake On AC Change:    No
  Wake On Clamshell Open:    Yes
  Wake On LAN:    No
  Display Sleep Uses Dim:    Yes
  GPUSwitch:    2
  Battery Power:
  System Sleep Timer (Minutes):    17
  Disk Sleep Timer (Minutes):    10
  Display Sleep Timer (Minutes):    17
  Wake On AC Change:    No
  Wake On Clamshell Open:    Yes
  Current Power Source:    Yes
  Display Sleep Uses Dim:    Yes
  GPUSwitch:    2
  Reduce Brightness:    Yes

Similar Messages

  • I recently obtained a new solar-powered extender battery (2700 mAh Li-ion, maker not known) that I can't get to work.  Each time I plug it in, I get a notification from Apple saying I can't use it to charge the phone.  Why not, if I have the correct plug?

    I do have another NewTrent charger that works okay, not great, because sometimes the connection is intermittent and it keeps connecting and disconnecting over and over.  So I was looking forward to trying this new charger, but Apple is blocking it for some reason.  Any idea why?

    Unfortunately, I threw away the plastic packaging for the device, not realizing there was no manufacturer identified on the unit itself.  It just says it is ITEM 68691, 11c China.  It also appears to be rated for the correct voltage - Under SOLAR MOBILE PHONE CHARGER it says, 2700mAh li.ion Battery; 5.1VDC, 250mA
    That's all there is except for a little round white label that has these numbers:  36100, and then underneath, 482012
    Thanks for your comments.  Not sure what else to do, but maybe I can take it in to an Apple store and they can look at it.

  • My brand new mac book pro battery won't charge to 100% it only charges to 99%. What's wrong with it ad how do I fix it?

    My new MacBook pro won't charge to 100% battery it will only charge to 99%. Please help!

    Nothing is wrong, that is normal.  If you let it drop below 93%, it will recharge back to 100%.  It is a feature to prolong the life of the battery.

  • Z10 will not charge & with new Battery will not turn on

    I have have had my Z10 about a month now, I am gernerally happy with it as a work phone which is similar to my private Iphone5. Unfortunately the Battry life has been reducing on a weekly basis to around 4 hrs between charges. Now it is dead and will not wake up, so I bought a new Battery, now it blinks once the three times but will not turn on.
    Any ideas ? The OS is the latest on the Blackberry site, but as I can turn the phone on I can't be more specific.

    Hello,
    From your description, if your charger is "known good" (e.g., it can charge other devices), then one can only deduce that something (hardware) inside the BB related to passing power from the charger to the battery has broken. Or that something passing power from the battery to the device has broken.
    Regardless, if your charger is 100% fine, then it sounds like a hardware problem for which no amount of OS/software level fixes nor internet-distance diagnostics can be of much value.
    I recommend you seek formal support via your official warranty channel. Normally, that starts with your original place of purchase or an authorized service center -- it varies by region.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Battery is not charging after buying new charger for Qosmio X300

    Hello all
    My problem started when the charger of my laptop toshiba qosmio x300-130 made a strange noise and stoped working . laptop stayed on and was working perfectly as the battery was full .
    I cloused pc and opened again next day to check my mails and then cloused it again .
    the charger was off so i ordered one new charger from the company that support toshiba laptops in greece .
    After 5 days i received the new charger from theyr offices . run home and pluged it but something was wrong . the battery isnt charging ! windows giving me message that battery exists but not charging !
    The battery light of the computer lights up when i put the power on but after few seconds start blink and then it go off .
    Also when i operate pc with battery on it it start making the noice that battery is low and then it turns off even that it is on power with the charger .
    I went back to the company and they tald me that the charger is fine and that the battery just died couse it was her time to die !!! any one can help me ?

    > I went back to the company and they tald me that the charger is fine and that the battery just died couse it was her time to die !!!
    Well, can you use the notebook without the battery but only in connection with the AC adaptor?
    If yes, then the AC adaptor is OK and fully compatible.
    The Ac Adaptor should support the 19V and 9,5A
    The Ampere (A) value could be a little bit different. This is no matter but the Volt (V) value has to be the same 19V
    In your case the battery could be faulty or there is some problem with power supply electronic on the motherboard.
    But I think the battery should be checked firstly

  • Brand new MSI GE70 2OC battery won't charge

    Hi all
    I have a rare issue related with the laptop power system of a brand new GE70 2OC: basically, the battery won't charge.
    -In Windows 8, with the battery installed and charger connected to the laptop: the battery does not charge and drains.
    -If I boot with a linux live cd, exactly the same happens: there's no charging, and the battery is draining.
    And here we go with the mess...:
    -If I start windows8 only with the charger connected (battery removed), the computer turns on properly, windows start booting, but before showing the home screen, the laptop turns off. As if power were suddenly removed.
    -If I start the same way (only with charger, battery removed), and entered the bios, I can stay here forever: laptop doesn't turn off until I wan't.
    -If I start the same way (only with charger, battery removed) with a linux live cd, I can work without problems every time I wan't
    It's very strange... If the battery is not dead, I think may be some kind of BIOS or firmware issue, because the failure of "battery not charging" appears in any situation (turned off, in bios, in windows, in linux).
    The charger is not broken. It runs smoothly without battery in bios and linux.
    I tried a EC Reset. Nothing happens... ¿Any idea?

    Thank you both
    I'm still in the 7 days money back guarantee from the seller. I've contacted the shop, but still expecting for news.

  • I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    Restore iPhone with iTunes on your computer.

  • Iphone 5s won't turn on, battery is fine, and new charger

    I have bought a new charger for my iPhone 5s, its not charging nor will the apple logo or even battery logo with lightening bolt images pop up. Its been on the charger for days, no life. held home and power button, no life... held home button and plugged into iTunes to force a restore no luck... only used my phone for 11 days.

    Now what we can try doing in this case is putting your iPhone in a recovery mode and then try to restore your device in iTunes. Now I need you to plug your device into your compeer and then I need you to hold down the Sleep / Wake and Home button both down at the same time for about 20 seconds until you see the Apple Logo on the screen. Once you see the Apple Logo, let go of just the Sleep / Wake button by itself and keep your finger held down on the Home button. You will then see a different message on your iPhone screen and then you will see a different message on iTunes as well. iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Let me know when you have seen this and we can continue. Let me know when you have done this and we can move on further from here please!
    This worked, this is what apple support suggested I do.

  • I've bought a new charger and a new battery but my laptop still won't charger?!

    HP G61-429WM Serial: CNF011DKGV Product: WA961UA#ABA CT: 6AFPE03SAYO421 484170-001
    This laptop is about three years old. It started not taking the charge less than a year ago so I bought a new charger (Reltrak) charger. That did not seem to solve the problem and eventually it still would not charger. I then assumed the battery must have simply died so I bought a new battery. It took the charge for a day but now it will not charge. I do not know what could be the problem. The laptop is good. It runs great when it's actually charger. Do you think it could be an internal problem? Any ideas?

    Hello BBRubi,
    Take a look at this document, which provides several links you may find beneficial in determining what the issue is.
    If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos.  I really appreciate it!
    Good luck!
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Charging brand new q10 battery

    hey, just bought a new q10...plugged it in to charge, approx 8hrs later was still flashing yellow led light. had to switch it off as was travelling for few days and didnt want to keep the battery on charge for 3 days worried it might ruin the battery, so plugged it in again when i came back and its been on charge for 10hrs and still flashing yellow led light.
    havent switched it on, havent used it...please explain is this normal
    Solved!
    Go to Solution.

    With it connected to the charger, remove the battery, re-insert and see if it boots up.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How long should I charge the New iPad battery ??

    Hi,
    Can someone tell me :
    How long should I charge the New iPad battery ??
    i dont know, and i cant find this on the apple page.
    i know that with the iPod Touch Five and Four Generation, the charge its only 2-4 hours but on the iPad how long is the charge?
    im really miss it!
    Can someone help me ?
    Thanks!!

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • New i-pod nano does not charge on JBL on stage II. WHY. previous nano did charge it's battery .

    my new I-pod nano does not charge it's battery on JBL stage II, while my old nano did. Is there anyreason for this uncomfort?

    The design of the Dock connector has changed slightly. The new iPods require a resistor between two of the pins, this allows the iPod to detect what type of accessory is detected. You can use e.g. this converter to connect the iPod to your JBL dock: http://www.cablejive.com/products/dockStubz.html

  • IPad battery fully discharged and now will not take a new charge

    I've had this baby plugged in for 6 hours and it won't even charge to 10%.  I am using an Apple supplied cord and charger.

    Plug the USB cable into your computer. The iPad will say "Not Charging", however, it will charge but slowly.
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • TA44551 my i pod classic will play works great! in a dock but will not charge ( after new battery ) HELP !!!

    I have an older Ipod classic it plays on everything i have . Recently replaced the battery because it would not take charg .After new battery it plays through several defferent devices but it will not CHARG !!!    HELP!!!!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          
    Also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Powerbook will not charge my new battery

    I have a 15" Powerbook 1.5 w/ a 1.5Ghz processor. I just bought a brand new battery and it will not charge. here are the facts:
    - when i purchased the new battery and installed it, it had a 23% charge.
    - the battery will not charge, after a week the battery is down to 19%( I keep it pluged in all the time cause I do not want it to completely drain)
    - I have reset the power manager unit
    - I have past the hardware system test( the hardeware test disc that comes with the computer)
    - here is the technical info taken from the System profiler:
    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 2
    Dynamic Power Step: Yes
    Reduce Processor Speed: No
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On Modem Ring: No
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 4400
    Remaining Capacity (mAh): 864
    Amperage (mA): 0
    Voltage (mV): 11025
    Cycle Count: 0
    - I love Apple but they are really getting on my nerves, I have had top send back 2 ipods(one they actually had the balls to charge me for shipping) because of battery issues( the battery would only hold a charge for 20 minutes)
    MESSAGE TO APPLE!!! either lower you price or build your products in the USA so we can get quality product. Having to send a computer to you for repair is not the answer, you owe your users more than that for the price you charge.
    sincerly,
    Extremley Livid

    My wife bought me a new powerbook for christmas and I got it Jan 3rd 06.
    Take it out of the box and set it up. Battery doesn't charge! won't Charge and apparently is a placebo! 2000.00 dollars, and counting. Imagine buying a new car without a battery under the hood! What the is going on??? I Go down to the apple retail store and they have NO 15" power books and no batteries because this is a big problem. They have been authorized to just swap out the computer, and or swap the battery. They are out of both till who knows when, (7 to 10 days ).! On the eve of the MAC WORLD CONFRENCE I am feeling sick about the whole IDEA that these power books were all sent out like this Apple should get them back before they are sent to consumers!! Apple and the reputation they have of being HIGH qaulity and RELIABLE is in trouble. How many class action law suites, POOR MERCHANDISE, ( I SENT BACK A NANO- CRACKED SCREEN and A PHOTO ipod that was purchased last Christmas- 400.00 dollar and a bum battery) Lets not forget the original ipod
    LAW SUITE AND ALL, I had one sorry to admit. Qaulity is going down with Qaunity. I'm afraid to see what happens with the NEW intel Computers. It could just get worse. I just wanted to go wireless and I don't have a battery to
    do that. So as I watch the mac confrence on my new 2000.00doller computer and am tethered to an Electical out let while getting stream from my new base station, I will certainly be thinking about how APPLE claims their stuff ALWAYS works better than a widows machine.... or does it really?

Maybe you are looking for