New Code for Mountain Lion upgrade is wrong

New IMac Code sent by Apple to get Mountain Lion upgrade (free) did not work/not recognized on App Store page. What should I do?

I saw the contact info from another search on this Forum to ask Apple for help via e-mail. They responded pretty quickly (within 30 min).
I did not realize there was one password that was sent only to be used to open/reveal a second password (in a pdf in the first e-mail) that u actually use on th eApp store for the upgrade. Kind of confusing but I see what I did wrong now.
It did work and is now downloading.
So, (hopefully) problem solved.
Nice Forum!
MarkyZL

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