New comcast modem and router

My internet used to sometimes lag a lot randomly so I decided to get the new modem that was also a router. All of my friends had it and it worked perfectly for everything. When I got it I tried to skype my friend and play some Team Fortress 2 with him but in the game I had 1,000 ping and he sounded like a robot. I tried turning on bridge mode and to connect my other router. That worked a bit better but I still couldn't call and play Team Fortress 2. It also randomly drops out and just can't connect to the internet at all.

You should be able to substitute the TC for the netgear.. although you might find the wireless range is somewhat less.
Power down both the netgear and the cable modem.. plus all the clients.. leave the modem off for 5min at least.. maybe 15min..
Put the TC in place of the Netgear.. you do not need to change the name, although PC will work better if you keep everything SMB compatible.. that means both TC name and wireless names, short, no spaces.. pure alphanumeric.
Power up the modem.. wait 2min then power up the TC, then the rest of the clients.. check in airport utility to make sure the TC got public iP on the wan interface.

Similar Messages

New to FiOS, can I use my own modem and router

I saw several questions similar to mine, but none that I saw answered my question for my scenario. I am sorry if this is a duplicate. I am new to FiOS. I have no other services from Verizon and do not plan to get any. No phone, no television, nothing. Just Internet. God willing, the installation will take place in two days. My house already has coaxial cabling. I have my own cable modem, a SURFboard SB6121, which goes to my router, a TP Link TL-WR941ND. None of my equipment advertises that it is FiOS compatible. I've seen other people asking about using their own modem and router, but in those cases the scenario involved other bundled services, and I understand a FiOS router is necessary to forward ports to television, phone, and computers. However, in my very simple scenario, can the Verizon optical network terminal simply feed its output to my coax, from there to my modem, then router, then comptuers? Is there any reason that wouldn't work? Verizon technical support just gave me a machine that wanted to help me troubleshoot my Internet connection, and I couldn't get from there to a human. Thanks in advance for the help!

Banish the word and the device called "modem" from your home when using FiOS. FiOS does not use modems. Your cable modem is useless with FiOS. Do not plug it in. FiOS uses routers. The router connects to the ONT's WAN port using MoCA (coax) or Ethernet. The installer will enable one of the ONT's WAN ports. If you order 150Mbps or higher speeds, they will have to use Ethernet. For slower speeds, coax is the default. Many installers will use Ethernet if you ask nicely, but usually only if it isn't too much work. Make sure it's easy to connect a router to the ONT using Ethernet, and you should be okay. If Ethernet needs to be run through the walls, your best choice is get it done ahead of time. You can always call later and get the ONT's WAN port switched. The only routers available with a MoCA WAN port are the Verizon models. The Verizon routers are good devices for most users. People who like to tweak their networking gear don't like them as many advanced features are limited or locked down. You can't run any other router firmware on them. WiFi range is decent, but not great. I'm quite happy with my Quantum router. YMMV. If you get Ethernet WAN enabled, you can use any router you want. However, know that Verizon provides zero support for any other router. They won't even mention it as an option. That doesn't mean you can't use one, simply that you must do so without Verizon's help. There are reports that they won't even complete an install without one of their routers to verify service. If you don't use one of their routers, consider renting one for a month to complete the install or even buying a used one. If you own a Verizon router, you can install it if you ever suspect Verizon networking issues. This will allow you to call their support. This FAQ is very helpful:http://www.dslreports.com/faq/16077 Good Luck.

I have changed to AT&T U-verse, which has a new modem and router combined. Safari 5.1.10 will not recognize the wifi signal, but Foxfire will. What settings do I need to change on Safari?

I have changed to AT&T U-verse, which has a new modem and router combined. Safari 5.1.10 will not recognize the wifi signal, but Foxfire will. What settings do I need to change on Safari?

Hello SalsburgD
The first thing I would check is to make sure that the router is using the recommended settings to get online. Another troubleshooting step is to create a new Network Location and then join your network to see if that changes things.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/kb/ht5289
Regards,
-Norm G.

I just moved and Time Warner gave me a new modem and router (Motorola surfboard 6580). Can I now use my airport extreme in the bedroom to extend wireless signal? If so, how?

I just moved and Time Warner gave me a new modem and router (Motorola surfboard 6580). Can I now use my airport extreme in the bedroom to extend wireless signal? If so, how?

Can I now use my airport extreme in the bedroom to extend wireless signal?
Yes, if you plan to connect the AirPort Extreme back to the Motorola modem/router using a permanent wired Ethernet cable connection.
No, if you were planning to have the AirPort Extreme extend the Motorola signal wirelesssly.

Using TimeCapsule with a Comcast modem AND Airport Express. Way slower after updates! What's up?

I've been running this set up for two years now without a hitch. Comcast Modem to TimeCapsule by Ethernet. Then TimeCapsule to Airport Express via WiFi. It used to work great because my TC was far away from my family room and the AE extended my network flawlessly.
After Mavericks and IOS 7.06 installations on my devices (iMac, Macbook Air, iPhone, and iPad) my wifi seems to be moving at half speed. I've rebooted the Comcast Modem and TimeCapsule. I guess I should reboot airport express as well. But I doubt thats the problem. I was thinking of asking Comcast to change out Modems but this is a new problem only since updates. What should I do?
Any ideas?
Thanks
Marylyn

Power off the entire network.....all devices....computers, printers, modem, TC, mobile devices, etc
Wait a few minutes
Start the modem first, and let it run a few minutes by itself
Start the TC next and let it run a full minute
Keep starting devices one a time about a minute apart until the entire network is powered back up
Check the network

BT Infinity - Modem and Router in separate rooms?

My house is somewhat unusual in that the master socket is in the loft. It has a faceplate splitter into which all the phone extensions and the ADSL cable connect. The plasterboard on the bedroom ceilings is metal backed and when I tried locating the Home Hub in the loft the WiFi reception was very poor. To get round this I extended the ADSL line from the front of the master socket using the CAT5 that runs from the loft into most of the rooms. This set-up is currently working great and the WiFi and ADSL performance are very good indeed.
What's I'd like to know is will I be able to use a similar set-up with Infinity? Ie extend the 'Infinity' side of the new master socket over CAT5 to the modem and router one floor below or (preferably) co-locate the Infinity modem with the master socket and run the modem - Home Hub connection over CAT5? The red BT Infinity socket on the back of Home Hub looks to be a regular RJ45 connection so I'm hoping the latter approach will work just fine, ie modem in the loft and Hub one floor below via CAT5.
Any comments would be appreciated.
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The first suggestion is fine, but you will have to use a lead that has RJ11 heads on both ends. The DSL port on the Openreach modem will only accept an RJ11 head. (The DSL port on the new master socket will accept both RJ11 / 45. Your latter suggestion is fine and seems to be less hassle of the two. I've done it for several customers who've had LAN connections throughout their home.

Location of Infinity modem and router

I would like to change my broadband to Infinity but need to know a few things before doing so. The main OpenReach socket (the one with a removable lower section) is above the front door fanlight. From this box I have two wires (extensions) coming out from behind (nothing is plugged into the front), one, about 3-4 metres in length goes straight through the ceiling into the above bedroom to the router (Voyager 2500V). The other one goes to the sitting room and is a longer cable. I have also done away with the ‘bell wire’ so only two wires exist in both connections.
I would like to locate the new modem and router in the bedroom where it is at the moment. There is no way I can use a 13 amp socket in the hallway and have the equipment there. My questions are:
1. Will the current location of my router be alright for Infinity?
2. How many Ethernet ports does the Infinity router have?
3. Does the router have VOIP like my Voyager?
4. If Infinity misbehaves, is it just a matter of unplugging the modem and router and plugging in my old Voyager?
No guesses please, I need to know exactly before going ahead with Infinity.
Thank you.

Jonny
Thank you for your reply. I don’t want to sign up and ask an engineer when he arrives, I want to know before signing up.
Also, I’m not familiar with your terms, e.g. terminated phone cable, but I won’t ask you to explain them. To me there are three types of cable, a two-wire cable that runs from the master socket to a wall point, a telephone cable that plugs into a wall socket and an Ethernet cable that runs from the computer to the router. Are other types utilised by Infinity?
Further explanation of my wiring:
The wire from the rear of the master plug terminates as an extension in the bedroom where the micro filter and router plug in. It’s not used for a telephone, just the router. Can’t the new modem plug into this? Power points are not a problem in the bedroom.
I installed the cable about two years ago after acquiring a new type main box (the previous on worked but I was told this was better), at the same time I used just two of the 4 or 6 wires in both my extensions. The previous 40 year-old extension ran all around the hall skirting board, up the side of the stairs, around the landing to a bedroom. It had been painted many times and was almost brittle, that’s why I decided to go through the ceiling, under the floor boards and up to make a socket on the skirting board. It’s only a few metres long and I can easily take the carpet up, remove a floorboard and change the extension wire to any other kind of wire, e.g. an Ethernet cable.

Cannot locate wireless Airport hubs in Airfoil after upgrading modem and router?

Cannot locate wireless Airport hubs in Airfoil after upgrading modem and router? Just replaced modem and router-Airport is working for internet connection, but I cannot locate the two additional sites in my home to feed music to. Each is connected with a Apple wireless hub. Thanks

To work in this configuration, you just need to setup the AX as a bridge.
To set up the AirPort Express Base Station (AX) as a bridge, using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, make these settings:
Network tab
- Distribute IP addresses (unchecked)
- Apply the new setting.

Officejet J6480 wont print after installing new comcast modem...

My Officejet J6480 wont print after installing new comcast modem...
I have deleted and reinstalled several times and it still wont work...
OS=10.9.2

https://www.youtube.com/watch?v=Rjd1ZqJ89N4
this video help solve the issue - i had to select infrastructure behavior on the advanced tab under Networking>Advances tab...

Modem and router replacement

Hi All
New here and already have a question...I'm looking to buy the Draytek 2750 which has the VDSL modem and router built in to the same box, my question is - do I have to configure the modem portion or will it just detect and sync with the line? does anyone have the config if needed?
I've searched but can't find a definative answer.
Thanks in advance

Hi dazzpowder and welcome to the forum. Not sure about the 2750 or whether any other vdsl modem will work with Infinity although I don't see why not but don't quote me. I use the WAN 2 ethernet port on a Draytek 2820n but as it does not have a built in vdsl modem I still have to use the BT supplied modem. The 2820 does a sterling job (as do most Draytek equipments - just a pity that their customer support is less than ideal). If ou are willing to stay with the BT modem then there are a number of other routers with an ethernet WAN port that will work OK.
I have 'complained' before about the lack of configurability or even being able to see the line stats with the BT modem but I don't see a solution any time soon.
wedding
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

Alternative to HH4 Separate Modem and Router

I'm on a ADSL 8mb G.DMT line and find my HH4 severely lacking in features. Most importantly i need QoS to manage the available bandwidth between users and prevent one device hogging the connection. So clearly i needed a better router.
I already had a spare netgear wnr2200 running dd-wrt custom firmware so it was suggested that i purchase a Huwaei HG612 to go with this. I took this advice, unlocked it so that i could use it with ADSL but found it dropped connection every 1 minute when connected to a router over PPPoE. Theres not many routers that support connecting to a modem over PPPoA so i purchased a Draytek Vigor 120 that was capable of doing a PPPoA to PPPoE bridge. This didnt drop but had packet loss when behind a router.
I havent looked into the causes of these failed attempts but presume its something to do with how BT handles ADSL lines. I did have a vigor 120 working as above on a ADSL line some years ago on the same equipment so this would suggest BT have changed something.
So 2 failed attempts i'm now asking what would be a good separate modem and router to go with my bt adsl connection? What are other people using on BT these days?

There are many good links in the forum with detail. I have a linksys but not that model. So you trying to get 200MOdem >>> Linksys >>>> G5.
If the G5 works directly to Modem then is should be small issue to insert linksys. I had to go to 192.168.1.1 and "config" the Linksys to act as router/wireless ap.
You'll need some datapoints from your ISP and then you can select the wireless settings. Typically DHCP and a security setting, like WPA Personal password. Also change your networks name from Linksys to something else.
It sounds as if your ethernet connection config on the G5 might contain the ISP specific information that now needs to go into the router. Such as connection type...i.e. ppoe and user id password if requireed etc. You would then configure Airport connectivity, primarily just DHCP. (just turn on linksys and then turn on G5 and Airport, you should see your network in the drop down.
Regards

Using own modem and router

Hi,
I've decided not to use the home hub 4 and to use my own modem equipments.
I was told that I only need to enter [email protected] as login name and password as password, then internet should work...
It is strange because the modem could get an IP from the DNS, but there's no internet connection.
I already followed the steps here: http://btbusiness.custhelp.com/app/answers/detail/a_id/258/~/can-i-use-my-own-broadband-modem-or-rou...
any ideas?
thanks
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thanks for your responses.
yes, I tried different login names and passwords. I knew they worked because the modem managed to detect the upstream and downstream speed, as well as the ip address, DNS server, etc...
I did a ping check through the modem and it said it worked... strangely, the ADSL loopback check was failed.
Other settings were UK default, ie. VC, PPPoA, 0,38... I am using a Zyxel P-660R-D1.
Key thing is I am using a separate modem and router, both of them are high quality equipment because i'll be setting up a server to do cloud storage. Also i prefer not to use all in one model-router coz I think separate equipments just work better.
So any ideas? Is there anything special about the Homehub that BT isnt telling us, whereas we need HH in order to get on internet??
Thanks

Modem and Router Switch off

Can I switch off both my Modem and Router at night, previously I was advised to keep my Router switched on 24/7 to maintain my speed, is this still the case with Infinity?
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The modem on Infinity holds the connection so i would personally advise you keep the modem plugged in, the router should be fine to switch off overnight.
However, there is also a power save feature on the home hub as well.
If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution

Unable to connect after modem and router restart

Hi Everybody
Some times i don't get any internet connection from my cable modem (Motorola 5100 surfboard). In such cases, Time Warner cable recommends restarting the modem. I am connected to the internet in the following sequence:
Cable Modem --> Router --> PC
The way it should work:
Switch off the router
Switch off the cable modem
Restart the cable modem (all the lights should be on)
Restart the router
Connected to the Internet!
However, things don't work this way. If I connect the PC to the cable modem directly after the modem restart, I am able to get online
If I try to connect with the router in the middle, I get no connection. Usually, I have to follow this sequence (instead of the one above):
Switch off the cable modem
Re-set the Linksys router (loose all my settings)
Switch off the router
Restart the cable modem (all the lights should be on)
Restart the router
Connected to the Internet!
Re-configure the router manually to get back my previous settings
Need your help to figure out why a simple re-start of the modem and router (in that sequence) doesn't work and I have to re-set the router to get on-line
One more thing - I backed up my router configuration (Administration --> Config Management --> Backup) and after getting online, restored it. Thought It would work, but no luck. Couldn't connect via the router. Had to follow the above sequence (again) to get online and then manually had to re-configure all router settings
Rourter - WRT54G. Version 2
Firmware version - v4.21.1
Any help is greatly appreciated. Thanks

Step should be :
1) Shutdown the computer.
2) Unplug the Broadband modem’s power cable and wait for 30 seconds.
3) Unplug the router’s power cable and wait for 30 seconds.
4) Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
5) Plug in the router's power cable once the modem’s lights appear stable.
6) Power on the computer on and test the Internet connection.

Turning Modem and Router off for two weeks?

Would it have an effect on my Infinity profile if I turned off both the modem and router for a couple of weeks?
I ask mainly due to concern about the Openreach Modem potential for overheating.
Thanks for any advice.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)
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If switching it off for a fortnight causes any problems , then there are far more serious problems in the network than overheating modems.
We would never get any elecrical work done in our houses, and what about the occasional elecrical outages we all get from time to time
Go on be a
toekneem
http://www.no2nuisancecalls.net
(EASBF)

New comcast modem and router

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