New computer, battery will not charge

Hello,
I just bought my new HP Dv6-6167 cl Entertainment PC from Sam's Club Yesterday morning. As soon as I brought my computer home I quickly realized that the only way computer would turn on or work is if I had it plugged in, and even then my battery would not, and will not, charge.

Thank you, I actually went to Sam's and it turned out I had their last computer like this and they told me that I had to get a hold of HP and order a new battery. I am going to try removing the device and rebooting my computer right now. I just bought the lap top and i have a warranty on it. So, if this does not work how will I go about re ordering a new battery.. should I call HP?

Similar Messages

Brand New x100e Battery will not charge above 97%

Hi,
I received my BRAND NEW x100e yesterday and I charged the battery to full once. After that I used an hour or two of battery life then plugged the laptop back in. Now the charge meter will not go above 97% (it's been stuck under 97% for hours and it's been plugged in). I have tried restarting the computer.
Please assist!
Thanks!
Solved!
Go to Solution.

Hi ignites, and welcome to the Lenovo User Community!
Thanks for coming back and posting the solution you found!
There are also a few tips on batteries in the Knowledge Base:
http://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-can-I-increase-battery-life/ta-p/244800
I don't work for Lenovo. I'm a crazy volunteer!

New macbook battery will not charge

Purchased a new battery for my macbook in September 2011. I did not use my computer for 10 days, now it says "Not Charging" and status is replace now.

It is showing green.
Battery Information:
Model Information:
Manufacturer:    SMP
Device Name:    ASMB012
Pack Lot Code:    2
PCB Lot Code:    0
Firmware Version:    110
Hardware Revision:    500
Cell Revision:    200
Charge Information:
Charge Remaining (mAh):    0
Fully Charged:    No
Charging:    No
Full Charge Capacity (mAh):    0
Health Information:
Cycle Count:    31
Condition:    Replace Now
Battery Installed:    Yes
Amperage (mA):    0
Voltage (mV):    9809
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    0
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    180
Automatic Restart on Power Loss:    No
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Wake on LAN:    No
Current Power Source:    Yes
Display Sleep Uses Dim:    Yes
PrioritizeNetworkReachabilityOverSleep:    0
RestartAfterKernelPanic:    157680000
Battery Power:
System Sleep Timer (Minutes):    60
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    10
Wake on AC Change:    No
Wake on Clamshell Open:    Yes
Display Sleep Uses Dim:    Yes
Reduce Brightness:    Yes
RestartAfterKernelPanic:    157680000
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected:    Yes
ID:    0x0100
Wattage (W):    85
Revision:    0x0000
Family:    0x00ba
Serial Number:    0x00ca30a8
Charging:    No

My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What are my next steps?

Hello Everyone,
This is my first time using the forum. My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What should my next steps be, besides trying a new charger as well as being the most cost effective?
Thanks
-TB

Hi ..
The battery may need replacing.
Check the battery maximum cycle count > Mac notebooks: Determining battery cycle count
And check the adapter > Apple Portables: Troubleshooting MagSafe adapters

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

New battery will not charge - have we missed something obvious?

My DD has just replaced the battery on her PB. When the power supply (less than 3 months old) is attached, the led shows amber but the battery will not charge. I've tried reseating the battery with no effect. Since I purchased it from an apple dealer, I'll be taking it back tomorrow, but I wondered whether there is something obvious we've missed.
Thanks
Jennifer

Thank you both. Yes I know the battery needs to be calibrated, but as you say, to calibrate, you need to charge, which is a non-starter. I'm going to take the whole thing in (again). I suspect the problem that led to the battery needing to be replaced possibly dealt a death blow to something inside. I don't know whether this is relevant, but before replacing the battery, the charger started to make a loud buzzing noise (I understand - I wasn't here), and with the old battery in place the PB kept freezing and/or rebooting. Only with the battery out and just the power supply in would the PB work. The PB is seeing the new battery, it just wont charge it. I just wanted to make sure there wasn't anything else I could do before taking it in.
Jennifer

New battery will not charge

Had Genius Bar install a new battery as the old one was not charging. New Apple installed battery will not charge either. Light on T-connector always shows green even after SMC reset and battery will not charge. Any ideas?

Bring it back to Apple, they may have not seated the cable/connector correctly, or the cableconnector has an issue, or there is a problem with the charging circuit. Bring in your power adaoter with you as well. Apple repairs come with 30 day warranty

Macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger display states "not charging" while attached to charger

macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger, display states "not charging" while attached to charger

rgregoryadams wrote:
macbook 13.3 with new battery and new magsafe adaptor will not charge above 80% no indicator light on charger, display states "not charging" while attached to charger
You'll want to reset your SMC (System Management Controller). Instructions are simple:
http://support.apple.com/kb/ht3964

HT1379 my battery will not charge on my new mac

Battery will not charge.

You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
You can try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

New iPad 3 will not charge from a mac. need help on that

my new ipad 3 will not charge from a mac. need help why if any one knows? thk

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
 Cheers, Tom

My new iPad mini will not charge when plugged into adapter. Any suggestions?

my new ipad mini will not charge when plugged into adapter. What should I try?

Does the charger get warm at all? Plug the cable into your computer with iTunes open. Does it say not charging.? If it does, the cable is good. The iPad will charge very slowly when pluged into your computer.
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

T23 battery will not charge

I have a T23 (2647-4MU) that the battery will not charge any longer. I bought a new battery (that's what one of the FAQs said I probably needed to do. It came charged to 74% but has slowly been going down. I just run it on the power supply now but would sure be nice to be able to make small room changes without having to shut it down. I'll appreciate any help I can get. Thanks

Welcome!
From the description of your problem, my vote would be to say that a part has come loose from the motherboard. I've personally seen two T23s that did this (out of about 40 that have gone through my hands). Of course the fact that I buy "parts and repair" systems off of eBay kind of skews this occurrence . If you are handy with a screwdriver and a soldering iron, then use the Hardware Maintenance Manual for the T23 and remove the keyboard and check the black part near the top center of map location G6 in this scan. If you find that the part is loose but can't do the soldering yourself, then try a local computer or TV repair shop. If you disassemble the system beforehand and ask them to re-solder the part back on, it shouldn't cost you more than $10-$15.
There can also be some other problems on the motherboard which causes the battery not to charge (blown fuse; but that generally means the laptop will not work at all with a battery) or another loose or fried part. The part I've highlighted usually is the culprit in these situations.
Ray Kawakami
X22;X24;X31;X41;X41T;X60;X60s;X61s;X300;X301;Z60m;Z61t;Z61p;560Z;600E;600X;T21;T22;T23;T41;R50;A21p;A22p;A31 and A31p
Not a Lenovo employee; just a volunteer helping out here
All personal links to PC-Doctor software removed 8/2012 by mfg request

New iPod touch will not charge or sync

brand new ipod touch will not charge or sync with my computer, i tried all different kinds of cables but nothing is working, help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Reinstalled Windows on HP Compaq nc2400 & battery will not charge.

I reinstalled Windows XP on a friends HP Compaq nc2400 now the battery will not charge. When I plug in the AC power cord the device manager thinks it is Broadcom Gigabit Ethernet card. I have reinstalled the battery and AC drivers to no avail. Any idea of what might be the issue. I have also tried a spare battery and power cord to no avail.
Thanks in advance.

You're very welcome.
Do you know if the battery was charging beforehand?
Is it possible the contacts on the battery/notebook got bent somehow?
You can try this...
Reset the Microsoft ACPI-Compliant Control Method Battery which is basically the driver that communicates between the computer and the battery. There is a chance that it is corrupted.
Step 1. Go to Device Manager
Step 2. Select Batteries
Step 3. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 4. Click Uninstall
Step 5. At the prompt put a check in the box to remove the current driver
Step 6. Shutdown the computer
Step 7: Remove the battery for minute and then put it back in
When the computer comes back up it should automatically find the driver.
Step 8. Go to Device Manager
Step 9. Select Batteries
Step 10. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 11. Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

Droid X battery will not charge when phone is in vehicle mount

Droid X battery will not charge when phone is in vehicle mount. If you plug phone directly in to car charger it charges fine. This makes using the GPS virtually useless as it runs down the battery very fast. Anyone else have this problem. Other wise I love the phone.

Many of the Verizon Droid X car mounts have defective wires in them. This problem is widely reported on many forums and websites. You should return your product for a brand new replacement that is not defective (that is, the car charger will charge your Droid X when it is in the car mount).
I happen to love the Verizon Droid X car mount. Lot of ways to adjust it from different angles for different placements. Just get a Verizon Droid X car mount replacement that does not have defective wires in it, and it should work just fine!

New computer, battery will not charge

Similar Messages

Maybe you are looking for