New computer - can't connect to Itunes store

Hello all,
I've tried everything and still cannot connect to the Itunes Store.
I have new computer which has updated operating system and current versions of everything, including itunes.
I loaded my library into itunes (have on an external hard drive) and it copied fine. When I try to log into itunes, my id and password appear to be accepted but then I get the error message:
We could not complete your iTunes Store Request
the ITunews Store is temporarily unavailable. Please try again later.
I have gone through everything recommended on the apple site:
iTunes and Safari are up-to-date and restarted.
all software is up-to-date and restarted.
firewall isn't an issue.
i'm a system administrator, no limitations, not an issue.
did keychain repair, not an issue.
internet is working fine on laptop as well as tablet and phone.
date and time are correct.
it all worked fine on my older laptop and i find it incredibly frustrating when I get the newer model and it doesn't work. I'm open to any suggestions here!
thanks - erinn

Run itunes diagnostics it will tell you if windows firewall is a problem, but usually it is not. And if diagnostics will say it is not, try to disable your antivirus(es) and see then if you can connect. Stop reinstalling itunes without disabling that security/antivirus beforehand.

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New computer - can't connect to Itunes store

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