New computer, connected but router doesn't install

I bought a new computer last week, Win7 w/Norton. It connected to the internet without installing the router. But there are times when we have no internet.
It looks like the router is not installed on the computer. I tried to do that but it says Cannot find router.
So what can I do now? I would imagine I need to have the router w/Cisco Connect on my computer?

It is a E3000. I didn't want to mess with anything over the weekend for fear of not having internet connection at all.
I will look at it again tonight.
One thing I didn't do, is shut the router down and start fresh. Maybe that was part of the problem. But since I could connect to the internet, I didn't think I had to do that.

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New computer, connected but router doesn't install

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