New computer, download premiere and there is no playback after importing files.  Any ideas what's happening?

New computer, download premiere and there is no playback after importing files.  Any ideas what's happening?

'JohnTSmith' Thanks for the links.  I'll be sure to add more details for future requests!
The computer is an iMac late 2013
Processor  3.2 GHz Intel Core i5
Memory  8 GB 1600 MHz DDR3
Graphics  NVIDIA GeForce GT 755M 1024 MB
The video file was a .mov file from a Canon 7D.  Essentially I downloaded Adobe Premiere CC 2014, downloaded the update because I tried to open up an older project and then imported one movie file. 
Playback from all windows didn't work.  But after I tried to change settings in the preferences as 'RoninEdits' suggested but I ended up just searching around and didn't change anything.  I stepped away for a second to check on my cookies in the oven and when I came back press play and the video now works.  Any idea what happen? 
I'm not sure what happen but I'll continue monitoring this issue.  I'll touch base if I run into the problem again. 
Thanks for the help everyone. 

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