New computer - email setup beachball

I am looking at the mother of all computers - the 24 inch imac and its beautiful. I connected to the internet just fine but email setup using Mail is just giving me the beachball. Any for whatever reason there is no Mail Help when I go to Help.
Diane

FYI, if you have a 24" iMac it is not an iMac G5. That is an Intel-based iMac.

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    Standard troubleshooting steps in order are as follows:
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  • New computer old setup

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    MAX1.JPG ‏118 KB
    MAX2.JPG ‏99 KB

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  • HT1692 Have recently installed itunes and outlook on a new computer.  Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

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    I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
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    We are having this same issue.  We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library.  Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain.  The rest are no where to be found and the iTunes store shows that I would need to re-purchase.  Not sure what to do as when I tried to sync my last phone, all the songs were gone.

  • After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How

    After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How do I correct this. I am using Windows 8.1 .  My wife has never had an iTuunes account

    Hello Lakesidetom,
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    How to find your Apple ID - Apple Support
    Use these steps if you forgot your Apple ID or aren't sure that you have one.
    Apple - My Apple ID
    If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
    Thank you for contributing to Apple Support Communities.
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    Bobby_D

  • I have just changed my computer as my old one died... but now cannot access my old itunes account so i have set up a new one with another email address. how can I sync my ipod to my new computer without wiping all my music ?

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    If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
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    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock
    B-rock

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    Years ago I purchased a number of songs in my library using a corporate email address that is no longer valid and I do not remember the password. As I have no way to retrieve these songs and autyhorize them it because of the inactive account I cannot play the songs on my new computer without repurchasing them. Any suggestions?

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    I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)

    You cannot merge Apple ID accounts, that has never been supported.
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