.New Computer good Activate Number for CS6 but the system said no such product only CS6 ext

My old computer is out of date. I change it
I download CS6 but when I try to but the activate code
It said Is is a valid code but didnt find the produc. I have the to choose over CS3 CS5 and CS6 ext. where is CS6

Is your CS6 an upgrade? Then what it does is ask for the serial number of the product you upgraded from.
If this is not the case, call customer service because they take care of activations.
Gene

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    Duplicate post - please see:
    can anyone give a good contact number for someone in the upper level of customer service
    Message was edited by: Admin Moderator

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