New computer-Ipod problems

Got a new computer. The only things that showed up in my iTunes was the music I bought. All the stuff I downloaded on my own is not in iTunes (nor are all the playlists I set up).
Not only that but stuff that I've put in my iTunes since I got my new computer is not transferring to my iPod.
So basically, the ipod is not talking to itunes and itunes is not talking to my ipod. What gives? What do I do? Thanks.
Old computer was XP, new computer is Vista.

anyone?

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I have copied my iTunes library onto a new computer, but when I play back the songs there seems to be random "miss" or "drop out". No probs with old computer, just the new one. I'm onto my third new computer - same problem. Any suggestions please?

I have copied my iTunes library onto a new computer, but when I play back the songs using the new computer, there seems to be random "miss" or "drop out" during play back, similar to a small scratch on a vinyl record. Although when I play the same song over again, the "miss" occurs in a different location during the song. No probs with old computer, just the new one. I'm onto my third new computer - same problem. Any suggestions please?

You don't say which version of iTunes you are using, but the symptoms you describe have been encountered by some users with the 64-bit version of iTunes 12.1.
There is an alternative version for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the most of the playback issues that some users have been reporting with the full 64-bit version of 12.1.0.77 - including problems with Bluetooth speakers where either sound is degraded or completely absent. The alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer. The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8). It may also be necessary to ensure that your Bluetooth speakers are active and selected as the default audio device before you run iTunes.
If this doesn't address the issue, you may want to think about reverting to iTunes 12.0 - see Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers.

I originally bought an iMac 17 which crashed. Have now bought a second-hand iMac20. This has less preinstalled software, no iDVD, no iPhoto, Garageband, no iWeb. Can I use my original discs to restore these options to my new computer? Problems with this?

I originally bought an iMac 17 which crashed. Have now bought a second-hand iMac20. This has less preinstalled software, no iDVD, no iPhoto, Garageband, no iWeb. Can I use my original discs to restore these options to my new computer? Problems with this?

You might be able to depending on the age of the disc and the model of your newer used iMac. Only way to tell is to pop in the DVD and see if you can install the iLife programs.

I have a new computer and I would like to transfer the adobe pro to new computer. Problem is I do not have the install CD anymore..

I have a new computer and I would like to transfer the adobe pro to new computer. Problem is I do not have the install CD anymore..

Hi Matt,
Here is info on downloading Adobe applications: Help | Download, install, update, or uninstall apps
Does that help?
Thanks,
Kevin

New computer - IPod/ITunes syncing/transfering issues

I recently obtained a new computer and cannot figure out how to put ALL of the songs located in my IPod BACK into ITunes. The only songs that transferred were those that I had purchased through the store. I spent days downloading music from my CD's to my IPod before and I can't imagine having to do that again. My problem sounds like it may be the same as the person before me, so...this can't be uncommon. I had almost 920 songs before and only 104 are on my current library on the computer(those previously purchased from the store). Can't find a number to contact anyone, so...HELP PLEASE!!! I'm burning a CD of my son's favorite songs as some of the B-Day favors and the party is only a few days away. YIKES!!!!!!

hey, it seems like we're in the same boat together. I actually found someone before me who had the same problem, and they gave a lot of good suggestions. Personally, I went with this one; http://www.kennettnet.co.uk/musicrescue/ It's a program titled Music Rescue. Download it, plug in your iPod and it shows you all the songs currently on your iPod and you can choose which ones to copy. The best thing is, it's free. They ask you to buy the program if you really like it, but you don't have to buy it for it to work. (I just hope you don't mind several friendly reminders popping up informing you of it's cost ;D) If you need any further help as to how to actually get the music on to iTunes, just ask
Message was edited by: Sofa

New Computer, BIG Problems

I just bought a new computer. Loaded my iPod, loaded iTunes, and it won't work! Unexpected error occurs. I've tried every help I can find on the support page, including uninstall, deleting of folders, etc. Nothing seems to work.

no problem! glad you're up and running again.
love, b

From old to new computer : synch problems

Hello,
I have a problem with my ipod/itunes. Here is my story.
I have bought an Ipod Touch 3 (32 GB) two months ago. I have installed itunes on my computer (running XP) and used it to synchronize my ipod (though I use manual sync for music & video).
My computer is now dead (motherboard and disk, how lucky I am), I have setup a new one (running Seven) and installed itunes. The problem is now : how can I tell my ipod touch that this new computer is "its" computer ? When I click on "synchronize the apps" (as it was on my previous one), itunes warns me that it will erase my applications and application data with the library content. I have some important data in my touch (and applications downloaded from AppStore on it) and I don't want to loose something.
So, what can I do to proceed to a clean migration between my old and new computer ? If I start from a empty library, will my ipod be emptied ?
Thanks a lot in advance for your help.
MD

Soooo...the dirty hack has not worked (itunes is said as "damaged").
I have tried something else and guess what : it worked. I tell here what I did, but I don't guarantee it will work for other users (so if you try it, it is at your own risk !).
1) Full desinstall of itunes (including system directories related to it and librairy)
2) Normal installation and first run. The new library is created
3) Edit itunesmusiclibrary.xml and replace the unique library identifier by the one of the backuped itunesmusiclibrary.xml (don't forget to note the replaced identifier before replacing it)
4) Edit itunesmusiclibrary.itl with an hexadecimal editor (I used ultraedit), search the old identifier and replace it with the new one.
5) Launch itunes normally
6) Plug the ipod touch : itunes should say that there is data on the ipod that is not in the library and ask if you want to put them (otherwise they will be removed). Choose yes
7) Take a cup of coffee/tea/chocolate/whatever you want : the ipod will be backuped and the applications will be in the library.
Now, the ipod touch is synchronized again with itunes for applications. Movies and music are not, but it is normal.
I have not tested agenda/contacts, as I don't use them.
MD
Message was edited by: mdata91

New computer, ipod won't download songs

I just got a new computer, and I downloaded the Pantera itunes essentials, but they won't go on my ipod. How do I fix this? Thanks.
Also I have some Maiden and Priest songs on my ipod that aren't on the new itunes, how do I get them on there? Syncing doesn't work.

OK, your seem to have a more basic problem. The touch and iTunes communicate via a piece of software called the Apple Mobile Device Services. It sounds like this is either not loading or is disabled on your computer. The best way to fix it is follow the directions in this technical article from Apple: http://support.apple.com/kb/TS1567

New computer, ipod doesnt like him...

Hi everyone,
Im Timo and i have my ipod touch for a while now (2nd gen) and ever since i bought a new computer my ipod is not recognized by neither windows (7) or Itunes...
I have tried many things but nothing seems to work, there is a little hope because when i connect it to my dads computer it is instantly recognized by itunes and windows (xp).
When i connect it to my computer it doesnt charge, it does when connected to my dads computer... please help,
Timo
(Sorry for my bad english, im dutch :P)

Unfortunately it doesn't work thanks for your effort,
Drat.
If Christine's suggestion doesn't help (it's certainly worth following up), I'd like to check the details of your motherboard a bit more closely, Timo.
Try downloading and installing a copy of Belarc Advisor:
http://www.belarc.com/free_download.html
Run an audit of the PC with belarc Advisor. Under "Main Circuit Board" what do you see next to "Board:"?
For example, on my Lenovo I see:
*Board: LENOVO 889703U*

Help! New computer transfer problems

Someone please help!!! I have tried several times to transfer my itunes library to my new computer, using a flash drive, with no luck. I followed the instructions in the articles here and it did not work. When I open itunes, half of library is not there and some of the albums that are there won't play. I get a message that says" cannot find the original file". PLease help! I am a dance teacher and desperatley need my music!!!! I also need to know how to sync my ipod with the new itunes......I am terrified to do this, cause I need everything on my ipod and am afraid it will be lost.

Hello, which directions did you use?
What OS is your old PC and what version itunes?
What OS is your new PC and what version itunes?

HT4913 New computer authorization problem

I have 3 authorized computers with my Apple ID. Want to authorize a new computer for iTunes Match but when I click "authorize" and then sign into my itunes account, I get a new warning saying, "You cannot authorize more than 5 computers...". Checked my account, and confirmed that I only have 3 authorized devices. Have logged out, waited for next day, and tried to authorized again the new computer and still gives me the same problem that I already have 5 devices authorized!!!
Any insights?
Thanks

hi Shelsta!
your issue is beyond my competence to fix ... but i did some asking around on your problem. it's plausible that you might have accidentally ended up creating two different ITMS accounts.
whatever the underlying cause of the problem, it's worth emailing ITMS Customer Support and outlining your situation to them. there's a contact form at the bottom of this FAQ:
iTunes Music Store Customer Service: authorizing your computer
love, b

Need help with new computer/ipod

Hi i have a new computer and I want to put my ipod music on the new computer I can not figure out how to do this.When i plug into I-Tunes it only wants to sync and erase my IPOD help????

1). Connect your iPod to your new computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads and including iTunes purchased songs and in some cases, videos and games) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

New computer, syncing problems with itunes

Hi there.
It's not really a new computer I just couldn't put the whole problem up in the header and it might as well be as I've had to erase the hard drive, reinstall leopard and start all over again. obviously my phone thinks that of course it is synced with another itunes library (which doesn't exist). (I'm hesitant o sync it with the computer in anyway as it may erase all of the applications that I have acquired and bought in recent months. Is there anything I can do about this?
Thanks

The iTunes store still sees this as the same computer with the same MAC address, unless you changed your Ethernet card or other hardware. I guess you didn't backup your iTunes library...
1. Reauthourize your computer in iTunes.
2. Disable automatic syncing on connection of your phone.
3. Connect your phone to iTunes
4. Right-click your device, and select "Transfer Purchases" - this will transfer all iTunes purchased media and apps from your phone to iTunes.

New Computer, Major Problems

Hello. I got a new computer, but I retained my old hard drive and got a new one. I reinstalled iTunes, and imported all the songs from my old hd to my new hd. Then I plugged in my iPod and it said that it could not transfer any of the songs/tv shows that i bought on my old computer. What do I do?

In the iTunes "STORE" menu you need to authorize your new computer.

New computer, ipod won't sync

My old iBook's hard drive had some water damage, so I got a new MacBook. But now my ipod won't sync with my new computer unless I erase what I already have on my ipod. How do I get all my non-purchases off my ipod before reformatting to my new computer?
MacBook Mac OS X (10.4.9)

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
Senuti Mac Only
PodView Mac Only
PodWorks Mac Only
iPodDisk PPC Mac Only (experimental version available for Intel Macs)
iPodRip Mac & Windows
YamiPod Mac & Windows
Music Rescue Mac & Windows
iPodCopy Mac & Windows
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would , relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

New computer-Ipod problems

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