New computer...keeping music on Ipod when downloading a new library?

I have a new computer, and have redownloaded the itunes software...so I have no music in the library, but approx 500 songs on my Ipod. How do I ensure that when I sync the Ipod with the new library, the 500 songs are not erased, but remain in addition to new songs in the library?

Welcome to Apple Discussions.
I suggest you get the songs on your iPod back to your computer first. That way you do not have to worry about losing the songs.
Check this: http://discussions.apple.com/message.jspa?messageID=797426#797426
Or, download yamipod.

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How to delete itunes songs but keep music on ipod when connected

This may sound like a strange request but can I delete all my music off itunes but keep the songs on my ipod shuffle when I connect it to itunes to load on new music?
I use sony sonicstage as my main music holding library as I have a sony large storage mp3 player but use my shuffle as a exercise music player.
Many thanks

*can I delete all my music off itunes but keep the songs on my ipod shuffle when I connect it to itunes to load on new music?*
No you can't. The shuffle doesn't have the same full manual management setting that other iPods have, you have to have the songs in iTunes or they'll be removed from the iPod.

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I found this log. Is there a way to ftp the file or get it through email?
04/03/15 08:13:32:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Starting LBS workflow*******************
04/03/15 08:13:32:912 | [INFO] | | ACC | LBS | WorkflowManager | | | 3396 | LBS launched in LEGACY mode
04/03/15 08:13:33:005 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | ACCC System requirements check passed
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product locale not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product name not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrap LBS is successful
04/03/15 08:13:33:803 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrapper Lock acquired
04/03/15 08:13:33:821 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | LBS Lock acquired
04/03/15 08:13:33:844 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Deployment lock check passed
04/03/15 08:13:33:861 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:13:35:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{C0981016-EE83-444B-9F00-2D580FC13CC6}\applications.x ml
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 5428 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:13:38:378 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:39:374 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:40:364 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:41:356 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:42:346 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:43:339 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:44:331 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:45:324 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:46:314 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:47:394 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:397 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:854 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8144 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:13:48:935 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4156 | Manifest file could not be downloaded
04/03/15 08:13:49:146 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed in DOWNLOAD PIM
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 3396 | Waiting for the async thread to get the task completed
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 5308 | Async thread is completed. Now exiting from function.
04/03/15 08:13:56:668 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Closing LBS workflow*******************
04/03/15 08:14:51:529 | [INFO] | | ACC | LBS | ApplicationFacade | | | 6764 | ****************Starting LBS workflow*******************
04/03/15 08:14:51:557 | [INFO] | | ACC | LBS | WorkflowManager | | | 6764 | LBS launched in LEGACY mode
04/03/15 08:14:51:633 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | ACCC System requirements check passed
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product locale not specified in the product information file
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product name not specified in the product information file
04/03/15 08:14:52:138 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrap LBS is successful
04/03/15 08:14:52:155 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrapper Lock acquired
04/03/15 08:14:52:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | LBS Lock acquired
04/03/15 08:14:52:194 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Deployment lock check passed
04/03/15 08:14:52:211 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:14:53:528 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{F7CC0F61-C090-43B1-A0E4-A85ECBEAC0A6}\applications.x ml
04/03/15 08:14:53:577 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:14:53:578 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:14:59:411 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:00:404 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:01:396 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:02:957 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:03:949 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:05:025 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:06:316 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:07:306 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:08:297 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:09:289 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:281 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:425 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8168 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:10:499 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 7984 | Manifest file could not be downloaded
04/03/15 08:15:10:709 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:15:19:766 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:20:781 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:21:775 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:22:767 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:23:768 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:24:814 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:25:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:26:821 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:27:817 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:28:811 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:29:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:30:285 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 7160 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:30:367 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4148 | Manifest file could not be downloaded
04/03/15 08:15:30:572 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:16:41:099 | [INFO] | | ACC | LBS | ApplicationFacade | | | 7008 | ****************Starting LBS workflow*******************
04/03/15 08:16:41:130 | [INFO] | | ACC | LBS | WorkflowManager | | | 7008 | LBS launched in LEGACY mode
04/03/15 08:16:41:191 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | ACCC System requirements check passed
04/03/15 08:16:41:733 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product locale not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product name not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | Bootstrap LBS is successful
04/03/15 08:16:41:751 | [ERROR] | | ACC | LBS | WorkflowManager | | | 6628 | Failed to acquire Bootstrapper Lock

My phone keeps getting an error when downloading the new ios

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download is corrupt. I finally solved it. I had changed my password on my appleid and had not updated it in my phone. After i got the same error on 3 different desktops i decided the error was in my phone and updated all my settings and the update worked the first time.
Thanks for your interest

I keep getting error 1324 when downloading Adobe Reader

I keep getting error 1324 when downloading Adobe Reader, how do i resolve this issue

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How Do I Keep Music On Ipod Touch 4th Gen., But Not On Computer?

Yes, hello, I am wanting to cut down on the amount of space that is on my computer (I almost have 3GB in music and photos on my laptop.. lol, mostly music, though). However, the problem I see with this right off the bat is that if I delete my music and photos (since they are also on my 4th generation ipod touch), they will be deleted of my ipod. I know that I can manually manage music, and I know how to do that. What I need to know is if there is a way that when I go to 'sync' my ipod manually, if I can just update with NEW songs and NEW photos- or, pretty much just 'sync' newly added files (that way, the newly deleted files will not be taken off my ipod). If I go and 'uncheck' a playlist, it automatically will take it off my ipod. What I really would like is an option to just add new material to each playlist, or add a new playlist, but not sync the whole ipod or the whole playlist (since, again, it would just end up deleting my songs that would no longer be on my computer).
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However, if possible, I still want to be able to have the option to add to previous playlists and even create new playlists on Itunes so I can delete files off my computer, but not my ipod. I just think it is a little inconvienant that with all of these high storage capacity ipods that they don't make it more clear on HOW to have that much space on the ipod WITHOUT filling up and slowing down my computer in the process
Also, I probably could just back-up my music and photos on my flashdrive (it is a 32GB), however, out of curiosity- even if I AM able to find a way to delete songs and photos off my computer and still keep them on my ipod while still being able to add new songs and photos and create and add to previous playlists WITHOUT having to do a full sync, will there even be a way for my Icloud to NOT be affected and delete the now 'missing from itunes' songs and photos? I am a firm believer that multiple back-up sources do not hurt (esp. since my flashdrive I've had for a few years now, and ICloud isn't a bad option for a secondary storage- although, I perfer skydrive)

Since you said "btw my ipod is frozen " first:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If you regained use of the iPod without restoring (doubtful, restoring will also update the iPod)) then do the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
When you restore from backup the iPod will also be updated.

Harddisc crash, how update new computer with music from IPod

My hard disc is crashed, 4 GB music on this disc is lost.
With a new hard disc, is it possible to load music from Ipod to my new harddisc?
Rob

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved also it was written long before iTunes 7 so it requires a little adaptation as the iPod preferences are no longer in the location described. Also it won't transfer playlists or videos as far as I know. However if you're interested it's posted in this thread: MacMuse - iPod to iTunes
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TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
YamiPod Mac and Windows Versions
Music Rescue Mac & Windows
iPodCopy Mac and Windows Versions
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Streaming music cuts out when downloading

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2) I am planning on purchasing the new Apple TV to stream videos from my MacBook to my TV. Would my current Airport Express handle this (i.e. downloading and streaming videos to Apple TV) or do I need to upgrade my Airport Express to the latest 802.11n?
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-A

Most probably Premiere Elements is causing the rotation you are experiencing
That is because the recent versions of Premiere Elements do not recognize the rotation indicator set in a photo file. However the Photoshop Elements Organizer does recognize a photo orientation indicator set within the photo file when displaying thumbnails and displaying the photo file.
At this point for this slide show,
it might be simplest to initiate an edit in Photoshop Elements of each of the portrait orinetation photo files that are in this slide show -- so that the pixels within the photo file itself can be rotated and saved as a new photo file. .
In the future,
-- it would probably be simpler to multiple select thumbnails in the Organizer and rotate those photo thumbnails (once 90 degrees and then a second time back in the opposite direction 90 degrees).
-- most cameras that set rotation indicators in a photo file also have an option not to set that indicator which then usually results in portrait orientation photos displaying sideways in the Elements Organizer until you rotate them yourself. (to me this is a second choice approach but it is a possibility)

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So, the article suggests this -
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Did you go to the next security software link, update the time and check the ports?
An easy quick fix you can try without running throuh the security software article, is try restoring from another computer or uninstall the security software on your computer.

Keep getting an error when downloading a free app

I keep getting an error message when downloading an app..free or otherwise. States there is an issue with PayPal account...which I have closed to try and get around this error to no avail.

First, try contacting the developer of the app here > http://support.aspyr.com/home
If you do not get a reply within three to five business days, report the issue to Apple here > Apple - Support - Mac App Store - Contact Support
Apple's policy states, "all sales are final" > TUNES STORE - MAC APP STORE -TERMS AND CONDITIONS but if you explain the error and you haven't received areply from the developer, it can't hurt to request a refund.
You're sure there's enough free space on the startup disk?
edited by: cs

My computer keeps rejecting CDR's when I try to burn to them. Does anyone know of any CDs that work with iphoto and macs?

Which brand of recordable CD's always work with Macs and iphoto - my computer keeps rejecting the discs and I've tried three brands now

Verbatim and Taiyo Yuden are considered the best quality, but there may be other reasons why this happens, such as a fault with the superdrive.
What Mac do you have, with what version of OS X?

Lost music off ipod when connected to new computer....

Found an ipod (never had one before and don't know much about it). Plugged it into my new computer, and all the music on the ipod disappeared. Didn't show up in my iTunes library. Found some of the music in My Computer, but not all music was listed there. I thought all songs had been deleted, but iPod shows most of it's memory is still being used. Question #1: Why are only some of the songs showing in My Computer? Question #2: Is there any way to retrieve all the "lost" music? Question #3: Why is iPod memory so full if I can't see any music on the iPod? Sorry to be so clueless!

This ipod was lost at a ski resort and we gave the owner 2 years to inquire about it, which he never did. After a customer has been contacted about a lost item and doesn't reply that season, the item is donated or given to employees to pick and choose from. We gave him 2 years.
You would be suprised how many ipods, cell phones, car keys, etc. are lost and never inquired about.
I reset the ipod to it's original factory settings and have a buddy who is going to download the songs from his ipod to mine. Since we like the same type of music this will work best for me since most of the music originally on the ipod was crap anyway.
Thanks for you snide comment instead of answering my question Chris.

Download music from ipod when opening iTunes for the first time?

I just got a new iMac at work and the first time I plugged my iPod into the comupter to charge it up it opened my iTunes and then started to download all my songs from my iPod. Being 7am I wasn't thinking properly and pressed cancle to stop the download, then I remember I have 500GB free memory and why shouldn't I have my music on the computer. The problem is I can't get it to download the music again. I know you not ment to be able to download from your ipod but that is what happened.
I have tried completely uninstalling iTunes by removing the icon in Applications and in the User>Music folder to get the same result but it makes no difference, where I once had a couple of meg's worth of music which had started to download I have none. Can somebody please explain to me how this happened and how I can revert iTunes back to how it was before I opened it so I can quickly download all my music onto my computer??

We'll unfortunately that's not true. I had though that was the case as well until this happened. I wasn't sure if this a new feature that iTunes had for when you first attach an ipod to a new iTunes (where you need to go through the terms and conditions, and set up your settings at the beginging).
I have downloaded very little from the iTunes store and the things which got downloaded were some funny adds which I had converted and put on my ipod as well as some AC/DC, some Beatles and a collection of 179 other songs (I'd be lucky if I've downloaded 5 songs in my life from iTunes). Before deleting everything in the hope that I could do it again I even played a couple of them in case all it had done was take the album artwork or something. But they all play fine and none of them were ones I had downloaded.
Does anyone know what's happened and how it can be repeated?
As to the other ways of getting music of your ipod I'm aware of them and have used irip in the past without any problems. I know how to do it that way but now that I have been made aware of this other way I was wanting to clear up how it happened and if it can be repeated, say if I was to reinstall iTunes.

How do you delete all music off Ipod when music is faded on computer screen

Having trouble deleting all music off an old iPod. When I try to delete the music playlist is faded not allowing me to delete anything. I would be very grateful if someone could help me within the next few hours.

Hi obuzz,
Welcome to the Support Communities! One way to delete all of the music off of your iPod classic is to restore it to factory settings. The resource below will explain how.
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ....
- Judy

New computer...keeping music on Ipod when downloading a new library?

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