New Computer = New Problems with iTunes and iPod Classic

I recently got a new computer. I was successfully able to transfer the iTunes music files from the old machine to the new. However, I had to reload my iPod from scratch. My problems are:
-- songs from playslists that aren't checked to be loaded are loading into my iPod (my son's music).
-- I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
--If I uncheck a play list or song, will it be removed from my iPod next time I sync? If not, how do I "erase" songs from my iPod that I dont' want anymore?

I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
With that one, I'd try the following document:
[iTunes repeatedly prompts to authorize computer to play iTunes Store purchases|http://support.apple.com/kb/TS1389]
(Probably best to start with the user account control section with a 44084.)

Similar Messages

Multiple problems with itunes and ipod touch

I don't even know where to begin explaining all the problems I've had with itunes and my ipod touch, along with the troubleshooting that I've done to no avail. Now, I'm totally frustrated. So, here I am hoping that I can get some help from someone. I spent almost $400 for my ipod touch and don't want to have to give up on it.
First, in case you need to know, I have the latest version of iTunes (10.2.2.14), an iPod Touch. My Windows edition is Windows Vista with Service Pack 2. My system has the following:
     Manufacturer: Hewlett-Packard Company
     Model: m9150f
     Processor: Intel(R) Core(TM)2 Quad CPU   Q6600 @ 2.40GHz 2.40 GHz
     Memory (RAM): 3.00 GB
     System type: 32-bit Operating System
Next, in order to simplify what I have to say, I'll just briefly tell you what problems I've encountered, what I've done, and the results:
     1.     iPod not displayed in Computer when plugged into USB port
     2.     no device displayed in iTunes
     3.     unable to sync music and photos from my computer to iPod
     4.     have gone through and completed all troubleshooting two times to no avail
     5.     lost all settings and apps on my iPod and can't restore and/or retrieve them (my fault for erasing the info)
     6.     can't get iTunes to recognize(?) my iPod, after plugging it into the the USB port, in order to possibly restore it to working order
If I haven't provided enough info, please let me know.
I'll appreciate any help that you can give in order to resolve these issues.
Thank you.
Chris

chrisfromroy wrote:
     4.     have gone through and completed all troubleshooting two times to no avail
did that include this support article ?
also, have you made sure Apple Mobile Device Service is installed and started ?

Problems with iTunes and iPod running under Windows Vista

I recently changed my computer. I now have an HP Pavilion running windows Vista (use to have XP). I have a video iPod -30GB. I downloaded iTunes onto the new equipment without incident, but that is the last thing that went smoothly.
I can no longer watch TV shows or movies from iTunes. The video plays like a slide show of stills (the audio is real-time however). Eventually I will get an error message from Windows and it closes the application.
I am also having issues with syncing my iPod and computer. I get a message requiring me to delete all of the content of the iPod and replace it with the contents of iTunes. I haven't done this -no trust and no backup
The delete message is from iTunes. I suspect it is a security feature to prevent downloading to more than one iPod, as iTunes doesn't seem to 'know' my iPod anymore. Syncing has also caused iTunes to close and my computer to reboot. Has anyone else had these problems?
HP Pavilion Windows Vista

you may want to take a look at the iPod 101 tutorials. Those might help.
Regards.
< Edited by Host >

Problems with itunes and ipod

If anyone can help me with this problem i would really appreciate it
The problem started about a week ago when i had just finished downloading some music off of morpheus. My computer displayed a message saying that I didn't have anymore space on my ipod, i knew this was incorrect because my ipod holds 500 songs and at the time i only had about 270 songs. Itunes displayed another message saying that it would select various songs to a new created playlist. The problem with this is it only put 70 songs back on the ipod. So I deleted it. The next day i tried putting more songs back on it, and i got another message saying that itunes was corrupt. Strangely, itunes wiped ALL my songs off my ipod. I have virus protection so i ran the mcafee virus scan, and no files were infected. Now Everytime I hook up my ipod to my notebook i get a message saying " Ipod cannot be updated because all the selected playlists for updating no longer exist." I have tried resetting my ipod, updating itunes, creating new playlists, and nothing just seems to work.
If anyone knows how to remedy this problem please let me know.
Thanks.

" Ipod cannot be updated because all the selected playlists for updating no longer exist."<<</div>
It sounds like you have the ipod set to automatically update selected songs and playlists only. Try placing it into a different updating configuration.
This article explains how to change the mode of the ipod:
http://docs.info.apple.com/article.html?artnum=61675

Syncing problems with Itunes and Ipod Help?

Okay..I don't even know what's been happening with the newest Ios 5 update for apple products, but since the update, my ipod hasn't been able to synch with Itunes.
For example, I manually organize all my music and when I edit the album artist or the album artwork etc, it would show up in Itunes perfectly, but on the Itouch, nothing has been changed. This means that not only does it now show the album artwork that I set up in Itunes, but also all the artists as well. I've seen many people so far having this problem, but through all the solutions people have said, none have worked for me. Another problem is that it also mix and matches all the songs I have downloaded as well. Only the songs I purchase seem to be alright.
I have tried many things from restoring my Itouch and re-downloading music, manually re-synching my Itouch to see if the artists will show up, but to no avail, it hasn't worked.
Please help me. It's getting quite frustrating that nothing is synching since the newest ios 5.1.1 update. Thank you

The ipod touch will only sync to one computer at a time. If you sync to another it will indeed erase the content from the ipod first, then replace with content from the new computer.
Sign into your account on the computer, make sure it is authorized, then connect the ipod:
Without syncing, File>Transfer Purchases

External Hard Drive problems with iTunes and iPod

I recently purchased a 320 gig external hard drive for my computer, hoping in part to load my iTunes library onto it. Obviously I'd have much more room on disc than my actual iPod, so I was going to manually manage my music (an option I didn't have selected on my iPod before).
I followed all the online help topics which have all been helpful so far. I organized my music files, changed my directory, consolidated my library, and now everything is on the external hard drive and is working just fine.
The problem comes when I connect my iPod. iTunes barely even seems to recognize my iPod all of a sudden, saying that it has been corrupted and needs to be restored. When I try restoring it, nothing happens, and I can't seem to do a thing about it through iTunes. Of course, there's actually nothing wrong with the iPod at all, since it still works fine and plays music exactly the same as before. It simply won't update or do anything at all when hooked up to my computer.
I know this has something to do with the new hard drive, since everything was just fine a few hours ago, I just can't figure out why I can't get my iPod to sync all of a sudden. Like I said, my iPod is working fine otherwise, iTunes is playing music through the external hard drive without any issues, and I haven't touched any files other than music files (I haven't even deleted them off my original hard drive yet, so all the original fines remain unchanged, even though I switched the directory).
To the best of my knowledge, all my software is up to date, and the iPod is a 30 gig photo. Any ideas?
pc Windows XP

Yeah, I gave the new drive the letter Z, so there shouldn't have been any conflicts there. I also tried your other suggestion, and while the computer recognized my external hard drive, it didn't seem to make any difference once I plugged in the iPod again.
I've been wrestling with this for days now. I've tried changing the drive letters for both the external hard drive and my iPod several times (but no matter what, the iPod always seems to take F when it's unplugged and then plugged back in). I've tried restoring the iPod on multiple occasions. I've tried reinstalling all my USB drivers. I've consolidated my music library on several occasions (I now have two identical libraries on my external hard drive), yet annoyingly, iTunes seems to keep switching file paths away from the external hard drive and back to their original locations on the C drive. I'm trying to free up internal hard drive space, not house 30 gigs of media on it. That's what this new external hard drive is for.
Somehow, I was able to get them both to be recognized at the same time, but it never lasts long. I'll start iTunes with the external hard drive disconnected, plug in my iPod, wait for the iPod screen to come up in iTunes, then plug my external hard drive back in. Then, I can miraculously start to transfer music back onto my iPod, but iTunes doesn't seem to want this to happen for some reason, and will usually cut off the transfer. So far I've managed to put three whole songs on my iPod.
So now I'm trying to do two things. One, the same as before, get my computer and iTunes to recognize both my iPod and my external hard dive at the same time. And two, get iTunes to stop changing the file paths back to the C drive. These files are already on my external hard drive and don't need to change.
(As a side note, I should comment on how helpful people are on this discussion board. The Apple representitives I called on several occasions seemed totally unwilling to help, acting more like pushy salesmen than anything, while people here seem to be much more friendly and knowledgeable. Just thought it needed to be said.)
pc Windows XP

Problems with iTunes and iPod Touch

I'm unable to properly install itunes. Here is the process I go through in trying to connect my brand new ipod touch:
Open itunes 7.5, and proceed through installation as normal. Problems occur on the following progress bar:
updating component registration
copying new files
status:
(pauses for about 30s)
status: rolling back action:
(status bar backtracks to 0% and then installation continues)
I select to open iTunes after the installation completes.
I then plug in the ipod touch and get the error message:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
Also, a window pops up saying there is a camera connected, and asks if I want to use microsoft office word, microsoft scanner and camera wizard, or photoshop to open "Apple iPod"
I've followed all troubleshooting steps provided on the apple website and am still having the issue. Any thoughts or recommendations? I have a very clean system with hardly any running processes. (my task bar has 3 icons total: trillian, volume control, and itunes)
Message was edited by: captainwin

Here's some additional information. Notice how the apple mobile device service isn't found:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-19 00:11:10.
Video Display Information:
NVIDIA GeForce 7900 GT/GTO
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Problem with itunes and ipod

well i have my ipod nano i believe and i tried upgrading to the new itunes. when i did i get an error saying the ipod communications program is not working. when i try to plug my ipod in itunes does not recognize it at all. and i cannot get my music then from itunes to my ipod. i have tried re-installing it several times but to no avail. what can be done about this because i am getting extremely annoyed.

Have a look at whichever one of these articles is most appropriate first: "iPod appears in Windows Explorer but does not appear in iTunes" http://docs.info.apple.com/article.html?artnum=93716
Your Windows PC doesn't recognize iPod" http://docs.info.apple.com/article.html?artnum=61711
If you have no luck and want to use an earlier version of iTune, you'll find one here: http://www.oldapps.com/itunes.htm Remember to back up your iTunes folder if you plan to change your installation in case you run into problems.

Problem with itunes and ipod touch

my ipod touch is recognize by itunes but the song that i have in my itunes dont want to get into my ipod. so i dont have any songs now. it's my new computer. it didnt happen on my old computer.

Is the computer authorized for the music in your iTunes library?
Is the iPod signed into the iTunes account the purchased the music?

TS1453 Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Whinston,
I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies?

I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
Thanks,
Ranjit

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

I have a new 160GB iPod Classic. I often listen to it for many hours at a time. Even with Itunes and the Classic set on shuffle it repeats songs often and only plays a small fraction of my songs. Help! of my

When listening for hours to my new Clasic 160 with several thousand songs and both itunes and the Classic set to shuffle all songs it only plays a small fraction of my library and plays many songs several times over that period. It also seems to pick a small different group of songs to repeat without touching many of most of my songs each time I start listening. Over 98% of the music is legally owned in my CD collection. A few are down loads which play! There should be no issues with ownership. Please help. As much as I like all my tunes I want to actually hear them all. There are many many albums that have never been played.

Okay, well we've eliminated a couple of things.
One thing I have noticed about the iPod Classic: I suspect that "shuffle" is actually a Playlist, not a real shuffle. The Classic is not as powerful as iTunes or a desktop/computer, so it cannot truely "shuffle songs". I suspect what happens is that every Sync of the Classic with its iTunes Library causes a revised "shuffle playlist" to be put on the iPod and then, when you choose Shuffle play, it actually uses that special hidden "shuffle playlist".
So one trick is to Sync your iPod with iTunes frequently. This would change the "shuffle playlist". Another trick would be to create your own Playlists, either by adding what you want to a Regular Playlist or by creating a Smart Playlist which adds and removes songs by itself.
Smart Playlists: for example, you can create a Smart Playlist (in iTunes) which contains a random selection of all songs, or a random selection of a particular group of songs, provided the song has not been played for a period of time, say six months, or 300 days. Every Sync of the iPod with iTunes would remove any song from that Smart Playlist if it has been played. That same song cannot go back into the Playlist for a period of six months, or whatever you choose.
This way, you can reduce the likelyhood of hearing the same songs too often. This brings me to another point. If you have the same song, on different albums, then it's possible that you are hearing that same song but from both albums.
Try this: in your iTunes Library,
look for and click on the big + button and choose New Smart Playlist..., if you do not have the Sidebar displayed, switch to the Playlists view where you will find it in the bottom left corner,
Set it up to look like this:
It creates a list of songs that have not been played for fifteen weeks. It excludes videos and in my iTunes Library, it has 527 songs in it. If you would like a smaller list than that, click on the Limit to and fill in the number of songs you want.
Having set it up, play some songs from it (in shuffle mode if you wish) and watch how it changes . The song must play through to the end of the track before it is classed as "played". If you like it, let it go onto your iPod. You could set up a few Playlists, each with their own rules. Even if a song appears in two different Smart Playlists, if you have the "last played is not in the last" rule in both lists, then playing the song will eliminate it from both lists. None of this removes songs from the iPod (unless you use Sync selected Playlists...).

Problem with itunes and iphoto after time machine restoration

After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
How can I restore everything back to normal?
Matt

Look at Q15 here. http://pondini.org/TM/FAQ.html
There are separate sections for iphoto and itunes.
It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

Problem with iTunes and iPhone Music organization. PLEASE READ AND HELP!

Hello All!
I have this problem concerning iTunes and my iPhone. When I add music, and I update the Artist title to organize it in my iPhone, It shows EDITED on my mac in iTunes, but not my iPhone. I took a screen shot of what It shows. The TOP is iTunes showing "Arie Dixon" and "Arie Dixon & Olivia Cipolla" two seperate CD's, yet different Artist Titles, just the way I want it. The BOTTOM shows how the file was originally, in 3 seperate titles, "Bebe Boohgz" "The Jackmove 3" and "Arie Dixon 'Bebe Boohgz' and Olivia Cipolla". The problem is that iTunes shows it in the correct title, but my iPhone won't. This is my 2nd iPhone 4 I have that has this problem. I'm not sure if it's the settings or encoding, can someone help me out? I can't be the only person with this problem. Apple rep looked at me like o_O
I also have music that won't appear in my iPhone, I manually have to search for, but appears on my iTunes in the correct title.
I also have everything updated, and have the new os x release.

kcinokc wrote:
I have a 3GS and the ios is 4.3.4. I am trying to load the latest version so I can then get the icloud.
So plug the device into the computer and upgrade.
Are you getting a specific error message when trying to do this?
As for the message about the media disappearing, of course it will. This is how iOS upgrades work. The device is wiped and the newest version of iOS for the device is installed as a "new" device then the device is restored using the backup created prior to the upgrade.
All the content on the device should already exist in iTunes on the computer.
If you want to move your iTunes library to a different drive for capacity reasons, do the following:
Close iTunes
Copy or Move the ENTIRE iTunes folder from the C drive to the other drive.
While holding SHIFT launch iTunes. iTunes will then prompt the user to select a library or create a new one. Point iTunes to the new iTunes folder location.

Alpine CDE-103Bt Head Unit and Problem with 160 Gig Ipod Classic

Hi,
2 weeks agao I brought a new Alpine CDE-103BT Head unit for my car. I have owned one of the old 160 gig classics for the last year and a half and at the time I brough the unit I was told this should all work sweet. Indeed all of the documentation from Alpine, and the Sales person, said this would not be a problem.
Unfortunately from Day one, most times after I received a phone call, while playing my ipod, the Head Unit would givesme an "Error-03" message and stop playing my music. I would then have to unplug my ipod, reset it, and plug it back in. Extremely frustrating.
The people I brought the Head Unit from are trying to say its an Ipod problem, yet I never had any problems with it and after I contacted the Australian Ipod help line they said it all appears to be working correctly. The firmware version I was on when I first tried the ipod on the head unit was 1.1.2. The Alpine manual said it should be 1.1.1 (then again you would expect them to be able to cope with updates) so as a last ditch attempt I downgraded the firmware on my ipod to 1.1.1, but it did not make a difference.
The only other thing I have noticed is that I switch the repeat and shuffle settings off when I plug in the unit, but after I unplug it after an Error-03 the Repaet function has been swtiched to all - I am not sure if this is what is causing the problem.
I am getting pretty frustrated with everything and I was wondering if anyone else has come accross this issue and even me helpful had they found a way to fix it.
If not has anyone had any postive expereinces with Alpine head units?
Thanks

Hi,
2 weeks agao I brought a new Alpine CDE-103BT Head unit for my car. I have owned one of the old 160 gig classics for the last year and a half and at the time I brough the unit I was told this should all work sweet. Indeed all of the documentation from Alpine, and the Sales person, said this would not be a problem.
Unfortunately from Day one, most times after I received a phone call, while playing my ipod, the Head Unit would givesme an "Error-03" message and stop playing my music. I would then have to unplug my ipod, reset it, and plug it back in. Extremely frustrating.
The people I brought the Head Unit from are trying to say its an Ipod problem, yet I never had any problems with it and after I contacted the Australian Ipod help line they said it all appears to be working correctly. The firmware version I was on when I first tried the ipod on the head unit was 1.1.2. The Alpine manual said it should be 1.1.1 (then again you would expect them to be able to cope with updates) so as a last ditch attempt I downgraded the firmware on my ipod to 1.1.1, but it did not make a difference.
The only other thing I have noticed is that I switch the repeat and shuffle settings off when I plug in the unit, but after I unplug it after an Error-03 the Repaet function has been swtiched to all - I am not sure if this is what is causing the problem.
I am getting pretty frustrated with everything and I was wondering if anyone else has come accross this issue and even me helpful had they found a way to fix it.
If not has anyone had any postive expereinces with Alpine head units?
Thanks

New Computer = New Problems with iTunes and iPod Classic

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